Category: | Dentist |
Address: | 404 Green St, Gainesville, GA 30501, USA |
Phone: | +1 770-536-1229 |
Site: | hawkinsfamilydental.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed Closed |
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Alberto Perez
First time here and probably will not come again. My orthodontist referred me to Hawkins and claims they are "great." I went in for my usual six month teeth cleaning. The dentist there tells me I have bad oral hygiene (first time I been told this because I take excellent care of my teeth). Im depressed due to this statement, so they had to do a "deep" teeth cleaning. At the end I had to pay about $140 and my insurance covered the rest. Three weeks later I received a bill from Hawkins saying I need to pay my debt of $112.60. Which confused me because the billing clerk told me at the time of my appointment the balance is $140 and I paid the same day. I went to Hawkins the next day to see if there was a mistake in their computer system because at the bottom of the letter says, "We have made change in our computer system," assuming there is a flaw in the system. The rude billing clerk tells me there is no mistake and my remaining balance is $112.60. I asked her does this happen often and she ignores my question and says "when are you going to make the payment?" I was forced to make the payment at the end and then tried to cancel my appointment later in the future and the billing clerk tells me "you have to call and cancel the appointment" even though I was already in Hawkins dentistry. Thus my experience at Hawkins Family Dental is the worst because money is more important than customer service. I didnt get an explanation for the billing, guessing they pocketed more money and lied to me. Now I have no dentist and dont even know if my appointment is canceled due to the unprofessionalism. Ill wait for another bill that may say "broken appointment fee." I do not recommend Hawkins for a Dentist.
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Helen Lieth
Each time Im in THAT chair I ask myself why - and will always come back for more! A personable hygienist, a friendly doctor or two, unpleasant necessities to keep my teeth in my mouth delivered with lots of smiles and a minimum in discomfort. Ive loved going to this dentist since 1982! 33 years? not a bad recommendation. Besides my kids once graced the photos on his wall, too. Dr. Lee once came to help my husband on a Saturday straight from his backyard. Thank you, Drs. Lee and Ben, Helen Lieth
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Steven Wentz
My wife and I have been patients at Hawkins Family Dental for 11 years, having been recommended by another patient when we moved here from California. We have enjoyed our experience there from day one, having been served by Dr. Lee and Dr. Ben and their outstanding staff. We highly recommend this group if you are insistent on only the very best in dental care, and the very best in friendly, sincere, and competent customer service by the entire staff.
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Melba Daniels
I have been a patient of Dr. Lee Hawkins for over fifteen years. He has always been very caring, ready to answer questions, and give advice. Now that his son Dr. Ben Hawkins has joined the practice, I see how much he is like his dad. Ben is a wonderful dentist. Last year I moved to another town over one hundred miles away, but I make a trip twice yearly to see the Hawkins. I would not think of having anyone else take care of my dental needs.
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Lisa Bisson
We were referred to Dr. Lee when we first moved to Gainesville in 2002 and have been pleased with his family practice. Dr. Ben has also been very attentive and kind with our dental care. Both Jenny and Tracy are detailed hygenists. The front office staff makes us feel like family. I know many people are anxious at the dentist, but our family has always been at ease knowing we are well-cared for at Hawkins Family Dental.
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Maria McConnell
I had an semi-emergency with my sons retainer, not only were they quick to help us with this situation, they did so in the nicest way possible. Hawkins family Dentistry has provided my family with the best of care for twenty plus years. I would recommend them for any dental care. We have always felt welcome and cared for by the staff and dental team at Hawkins.
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Mary Wenger
I have been going to Dr. Hawkins office for maybe 15 years now. I had been referred to him when I moved here. I have never been disappointed. I seldom wait in the waiting room for more than 10 minutes, usually much less. He takes control of the pain medicine so that I am comfortable. My hygienist Jeannie is the best! Mary Wenger/Gainesville, GA
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Laura Nagel
Lee, Ben, Tracy and the rest of the Hawkins team have taken care of my teeth and those of my husband and children since we came to Gainesville 30 years ago. Weve given them some interesting challenges which have always been met with skill, kindness and professionalism. I highly recommend this practice!
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Lynn Archer
After moving to Gainesville last year, we needed to find a dentist. A friend recommended Dr. Ben Hawkins, and Im so glad he did. The staff is not only extremely professional, honest and competent but also friendly and helpful. If you need dental work, I highly recommend Ben Hawkins.
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Quentin Carr
Ben Hawkins and his team make you feel like family. Honest opinions and expert advice. It is obvious they stay ahead of the curve in latest technology and education. Looking forward to as few visits as possible, but know I will be taken care of when needed!
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Geary Bush
Fantastic! The staff, the hygienists, and the dentists are just fantastic. Hawkins Family Dental is by far the best dental office Ive ever been to. I trust them. They are kind, courteous, and do a great job caring for my teeth.
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Susan A
My entire family has been treated by Hawkins Family Dental for over 15 yrs. I wouldnt trust anyone else with my families dental care. The entire staff is always so helpful and courteous and its always a pleasure see them!
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KATHY PAXSON
THESE PEOPLE ARE EXCELLENT AT THEIR JOBS.... VERY PEOPLE FRIENDLY. I HAVE BEEN A CLIENT FOR OVER 20 YEARS...... I AM MOST APPRECIATIVE OF THEIR SERVICES....HIGHLY RECOMMENDED!!!!
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Marie Merritt
Dr. Hawkins was very compassionate and professional while working on my implant. Kristy was a thoughtful while assisting Dr. Hawkins.
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Cheryl Otter
The entire staff is AWESOME!! Teeth are important and these people know the business!
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Dr. Denise Funk
Experienced caring staff. Top notch dental care.
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ROXANNE HONEYCUTT
Very nice staff! wonderful experience!