Category: | Veterinarian |
Address: | 3300 E Broadway, Alton, IL 62002, USA |
Phone: | +1 618-462-0511 |
Site: | popeanimalhospital.com |
Rating: | 4.8 |
Working: | 7AM–7:30PM 7AM–7:30PM 7AM–7:30PM 7AM–7:30PM 7AM–5:30PM 8AM–4PM Closed |
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A Private User
even though I paid for the care of my ex dog, I still can not get documents of the paperwork to show proof I was the person that paid so that I can take him to court! I have the proof of the check but need documents of proof. the receptionist said "she can not send me documents due to me not being the name of my ex" WOW I am not asking for his ssn...all you have info wise is his name, dog name, and old address that he used to live in. I will not forget the last time we were in we had an appt. that when we showed up we had to wait for 45min till the dr. finally got a room, then another 15min because the dr. was still with the other patient from earlier. thats why I'm glad (when w were a couple) we went to another animal hospital where we got in fast and there are more than 1 DR. in that office, so we aren't waiting forever like we were at pope hospital. thank you Howdershell Animal Hospital you are far better w/not only my dog but w/me as well...this new animal hospital is my new home for my dog care now!
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Cassidy Reynolds
Pope has been our go-to vet for many years now. They have amazing, kind staff and theyre so genuine. My dog that I took there today (out of the 6 we have taken there) wasnt doing well at all and we werent sure why or if we had any options. We got there early, about 35 minutes early. I left my mom in the car with our dog and went in and explained that he really needed to be seen and we were early. One of the employees opened a room right up for us to bring him into. We laid him down and were immediately helped. Sadly, our poor dog didnt make it. We turned around for a second and he had a bloody nose and had stopped breathing. The vet tech then called immediately for a veterinarian and they took him to the back to an ultrasound machine or something along the lines of that to look for a heartbeat. He was gone, and we were crushed. The Vet and her assistant then gave my mother and I hugs and didnt make us pay a dime. I love Pope and plan on always taking my dogs there.
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marcia springman
We love Pope Animal Hospital! They really deliver on Their Mission "To provide the highest quality medical care to our patients and the best possible service to our clients." The Office Staff is always friendly and helpful and the Veterinarians and Technicians are the best around… true excellence in veterinary care. Services include everything from Internal Medicine, Micro Chipping, and Dental Care to Acupuncture, Behavioral Medicine, and Nutritional Counseling. The have convenient office hours, a fully stocked Pharmacy and they even have an online site where you can check your pets’ records. Pope Animal Hospital has always treated our pets like the cherished family members that they are and we highly recommend them for all of your pet’s health needs.
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Paul IMS
I have been taking our dogs to Pope Anaimal Hospital for about 3 years now. Always great service and much less expensive that most of the other locations around. They have always seen us in a timely mannor but can get busy (just like everywhere else). I noticed a comment on here about somone upset over the hospital not giving out paperwork about an animal they didnt own. I appriciate them treating my dogs records just like a humans. Privacy is a big issue. You wouldnt want your Doctor giving out your records even if somone else paid for it..... Great place and they have a new Vet in house as well. She did a great job!
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Chrissy Dutton
Ive been taking my animals here for years and Ive always felt like they were very well taken care of. Dr. Pope is the best, however some of the younger doctors Ive had there more recently havent been the most informative or skillful. But still, everyone there is very helpful and friendly, especially the techs and front desk. Toni is great! I like that I can call and ask anything and Im always given advice and Ive often gotten last minute or walk in appointments which is nice since Im a busy mom. Overall I am very pleased with Pope Animal Hospital and will continue to send my animals there and recommend them to my friends.
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Shannon Parker
The veterinarians and all the staff at Pope Animal Hospital are the best! Everyone is friendly, caring, professional, and you can tell they really enjoy their jobs. They interact equally well with their two-legged and four-legged customers. Ive had great experiences bringing in both of my dogs for their annual checkups and shots, and once when one of my dogs experienced a severe split toenail (up into the quick) that I was worried about, I was able to get an appointment within a few hours to have him taken care of. Thanks for taking great care of our fur babies!
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Joni Murphy
I have always been pleased with the service we receive at Pope Animal Hospital. They treat my animals with TLC and respect. We recently had to put our Lab mix, Lucy, to sleep and they were so kind to Lucy, my husband, and me and helped us through the emotionally difficult procedure. We still have our dog, Stanley, and he receives excellent care from the Pope Animal Hospital family. I love that they send Facebook posts and keep me updated on whats going on there. I would highly recommend Pope Animal Hospital to take care of all your pets needs.
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Sandra Shaner
Ive taken our animals to Dr. Pope for years and would never consider taking them anywhere else. Dr. Pope has managed their routine health needs, oversaw senior dog and cat issues and, when it was time, made the old dogs transition as kind and gentle as possible. They have always let me bring my other animals afterward so that everyone knows not to search for the dog thats not coming home. Appointments are easy to schedule, prescription refills, too. Everyone there clearly loves animals and does everything they can to keep them healthy.
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Melanie Scaturro
I recently took my two dogs in for their annual physicals. I must say I was very disappointed. It was the first time my dogs have been seen by Dr. Pope. He listened to their heart and lungs for all of 10 seconds. He didnt even look at their coats, teeth, or ears. He said they were doing just fine. Im not sure how he could tell this in the three minutes he was in the room with us. I will say I adore the other staff at the office. They are always so friendly and love your pets just as much as you do. Great job to the office staff!
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A Private User
Dr. Pope knew what he was doing, and my dog seemed to like him. I came in for mastitis, and even though he was busy he check her for eat mites when I said I was concerned about it. He never once told me he was in a hurry. I just knew it from the amount of people there. I got in and out in 30min. They gave me an appointment for the morning after I called, and offered to let me come in right away if it was an emergency. The staff was very polite, and even "talked" to my dog while I was in the waiting room.
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Katie Payne
My grandma dog went in for a check up the next day he passed away because of a tumor on his heart. My grandma had no knowledge of this and asked the doctor what the problem was while she was there for the check up. Then just today my boyfriend took their dog to see of he had worms week ago and the doctor confirmed he was fine. Today found worms in his stools. Not impressed that this keeps happening to animals. Im sure they are well educated just need to double check their work so this does not keep happening