ACCESS Northwest Family Health Center

1120 N Arlington Heights Rd, Arlington Heights, IL 60004, USA

Category:	Medical Clinic
Address:	1120 N Arlington Heights Rd, Arlington Heights, IL 60004, USA
Phone:	+1 847-342-1554
Site:	achn.net
Rating:	2.2
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–12:30PM Closed

Location

Photos 5

Reviews 19

Annette Mazurek

The only reason this clinic is receiving one star is because that was the only way I would able to write this review. The doctors at this facility are absolutely terrible. The worst bed side manner I have ever experienced. Rude and unprofessional. I was assigned to this location do to my change in insurance and have made numerous complaints to my insurance agency regarding this clinic. Thank goodness I finally was able to switch. I would never recommend this clinic to anyone. It is close to impossible to get an appointment. The physicians I dealt with had poor bed side manner. Very vague in their explanations and reasoning to the questions I had, always rushing out to the next patient. My scripts were never filled on time. I would send requests days before and had to follow up with the office only to find out that I had to come in for another appointment when I was assured I didnt have to within a 90 day period. You cant even make a complaint to the manager because no one is ever available and you never get call backs. Hire physicians who actually want to help people and act like they care, clean your facility, and treat patients with respect.

David Hahn

This is one of those places that should be a zero. The doctor I saw, and Im not being hyperbolic, was the meanest human being Ive ever met. When she entered the room she didnt approach me and instead sat down with her back to me and started complaining about her nurses. These complaints included calling them stupid and a few swear words. She then asked me what was wrong and I told her my wrist hurt. I explained that my previous doctor said it wasnt carpal tunnel. She asked what my job was and I explained that I do a lot of writing in field books. She told me it was stupid that I had to write in 2016. I explained that the field notes have to be hand written. She asked why I was in pain and I said that maybe it is because I write weird or because I probably should have been a lefty. She asked if my dad beat me! I said no and that he writes funny too so maybe thats where I learned to write like I do. She then got upset and asked again if he beat me. I again said no and she grumbled. Then a nurse walked in and the doctor started yelling and swearing at her. I got up and left. Horrible experience!

Genesis Schneider

This clinic doesnt even deserve 1 star! Terrible people working the desk..totally unprofessional! Waited an hour and a half after making an appointment..They made my appointment with the wrong doctor and horrible bed side manner . disinfect yourself before you go home..felt disgusting after i leave that place. PS..Id rather go to the bathroom outside than to ever use that bathroom that they have you use. Place is disgusting

Joe Farrar

Dont go here. Everyone who works here is unprofessional. Nobody at the front desk speaks English and cant answer any questions. If you dont have any insurance go to Cook County Hospital and forget this place. The entire office is dirty and looks like it hasnt been cleaned in 50 years. I wouldnt come back here if I was dying.

Kara Strickland

A lot of people wrote negative comments and I was hesitant about going here but the women at the desk were both super sweet, the nurse made conversation with me, and the doctor was genuinely interested in me. Dr. Patel is so kind and really wants to get to the bottom of whatever sickness you have.

Tamari Huff-Nicholas

this clinic is the worst clinic the doctor stops your prescrpitions if they dont se you trying to juice money from you its always crowded and the doctor takes forever to see you and when they do see you they just try to get u out the room as soon as they see you really dislike this clinic

Gina Mostardo

They can never get me in when my son is sick and when they do they forget to tell me that they moved locations. Then they tell me my appt has already been moved up because i was late. I was on time to the original location and I was late because I was on my way to the new one.

Barbara G

I ve read all reviews and despite I went there. Service desk was nice, nurse great and I really love M.D. Pachikara. She tested my son child friendly way, joking, getting him into conversation. Great job . I gave one star less because cleanliness could be improved tiny bit.

Valerie Lucke

Again from a previous entry this clinic is only getting 1 star so I can rate them..... this was the most horrible clinic & doctor I have been to in my life! Do not waste your time & money at this clinic!

Margaret McGowan

The doctor that treated my daughter more than two years ago was very compassionate and attentive. I recommend this clinic although the waiting room is crowded and small.

Sergio Aranda

Horrible Customer Service! These females act like theyre doing you a favor instead of helping you, very unprofessional. BUH -BYE!

Kelsey Jepperson

I read the reviews before and was a little worried but my service wasnt horrible and the doctor was nice.

Kyle Sakowicz

I came to Access for a physical exam for a new job. Everyone was attentive, kind, and helpful.

Pily Raygoza

Doctor Mangares. She is awesome with Kids. My daughter love her.

Kim Cortina

Never call you back when you ask for some paperwork

Dylan Alcarese

Go here if you like being treated terribly.