Smiles for Families

201 N Arlington Heights Rd, Arlington Heights, IL 60004, USA

Category:	Dentist
Address:	201 N Arlington Heights Rd, Arlington Heights, IL 60004, USA
Phone:	+1 847-253-8501
Site:	ahsmilesforfamilies.com
Rating:	4.5
Working:	8AM–6PM 8AM–6PM 8AM–5PM 8AM–5PM 7AM–5PM 8AM–2PM Closed

Location

Photos 11

Reviews 20

Meghan A

Its too bad 0 stars is not an option- 1 Star is far to generous for this "practice". Terrible customer service. I have been a customer for several years and there was an error made with scheduling my follow-up 6 month cleaning appt. The woman who scheduled my appt scheduled me 4 days early and therefore insurance did not cover my claim. I called the office and they admitted the mistake and offered to take 50% off the bill. I did not agree with this as they offered me the day and made the mistake on being 4 days early. When I spoke with the owner, not only did she give me attitude, but she said it is my responsibility to know when 6 months is up. It is 2016 and their computer does not show them when 6 months is?? The owner told me that I should have had a calendar out counting the days- really?? In all the years of going to this dentist I have never felt the need to do this. In the past, they have told me that the date I needed would not work due to not meeting 6 month requirement. In this instance, they offered me the date of the appointment(I did not request) and asked if that day would work. I did not think I needed to check my calendar and count days, as I have never had that situation in all of the years of going to a dentist. They make a mistake, admitted it was their mistake and then brush it off to say I should have known better. WHAT TYPE OF CUSTOMER SERVICE IS THIS? I have never felt so disrespected. Good luck if you have to deal with the owner- she is something else and told me she does not care to loose me as a client. Great business owner......Also, I received a call back from the owner and have a voicemail that states, and I quote "What goes around, comes around". Is this a threat? Sounds like it to me.

Jessica Gersten

I had that most outstanding experience dealing with Smiles for Families. The staff was hands - down amazing, giving me step by step instructions and information! Scheduling an appointment was an absolute BREEZE where as other dentist offices, youre looking At a duration of time before seeing a dentist. Their knowledge and understanding was outstanding, and I wouldnt knowingly go to ANYONE else. Their practice is one of a kind and somewhere you can form a friendship. I wouldnt go anywhere else for all my dentist needs. Thank you, Smiles for Families and all that you do!!!

Martha Zoomis

I am a fairly new patient, 9 months, and have to say the service and expertise I receive at Arlington Heights Dental Group is unmatched anywhere. Dr. Pappas and Dr. Busan have saved my teeth from severe Periodontal Disease. Note, I was getting my teeth cleaned every 6 months by my previous dentist. Had I not changed Dentists I was at high risk for loosing my front teeth at 50 years old, way to young to loose teeth! I highly recommend Arlington Heights Dental Group.

Elizabeth Thompson

I have been going to Arlington Heights Dental Group for a very long time. Dr. Johnson is personable, professional and does excellent work. Katie, my hygienist, is amazing. Would not want to go to a different dentist or hygienist. Both Dr. Johnson and Katie take time to make me feel like they really care and that I am special. The front desk staff are always professional and welcoming. I would not even consider going anywhere else.

David Bloomberg

Having been a patient of the practice for thirty years, I have found that my comfort and total satisfaction have never been compromised. The professionalism has never been lacking and the friendliness, without pier. Jeanne has been my hygienist and Dr. Johnson, my Dentist for the longest time and I am always left very pleased. The office staff is very helpful and patient as well...

Kathryn Burke

At every appointment, I feel very well taken care of. I was forced to switch dentists 2 years ago, and I never thought they could match the service I had before. I was really wrong. Every technique is done tremendously well, and with care and concern for my comfort. I really appreciate Dr. Johnson and Kate (my hygienist). They are excellent at what they do!

Carol Standish

If youre looking for a great dental practice in a convenient location, you should check out Smiles For Families. From the smiles at the front reception desk to the friendly, gentle, and skilled hygienists and dentists, you cant go wrong. We have been patients for many years and have always been more than pleased to recommend them.

Janet Morey

My experiences with Arlington Heights Dental Group have always been superior. My evaluation is based on periodontal work done and regular dentistry. The dentists and hygienists always make you feel comfortable when doing their work. The receptionists are also efficient and kind. You cant go wrong using this facility.

Sammy radi

After many visits to this office I would highly recommend them to anyone who needs dental work. The staff is very friendly and attentive and make a great effort to keep their patients comfortable and stress free. Dr. Ken is super talented--he is an artist when it comes to teeth. Thank you Arlington Heights Dental.

Craig Chisholm

A couple of weeks ago Dr. Johnson replaced a crown on my lower front tooth. I think it looks great, but when your Orthodontist says it is one of the best looking crowns he has ever seen. Well thats an endorsement. Thanks Dr. J. and the rest of the AH Dental Team. Craig Chisholm

Robert C Klingender

Having experienced terrible care many years ago, it was extremely refreshing to have the superior skill of Dr Mike and his colleges over the past 27 years. Every one in the group are caring, concerned and very professional and meet the high standards expected in the practice.

Marge Koperny

I came to this group after I was doubting my dentists ability. I knew I needed a lot of work and I loved the way two of the doctors worked together to get the best result for me, both physically and financially. The practice as a whole works like a well oiled machine.

Joe Romanowski

My family has been using their services for almost 40 years. Our children grew up with them and are now taking their children there. The staff is extremely competent, professional and always friendly. Also, they have always been responsive to any and all emergencies.

Tom Lauerman

I am a business executive who has lived all over the country. This is by far the best dental care I have received.....they are not only efficient and professional but also deliver the care in a friendly fashion.

Nathan Cornwell

Mistook dark food for a cavity and ordered TWO fillings! So glad I got a second opinion, otherwise would have had the enamel drilled out forever! AVOID AT ALL COSTS

Bruce Matthews

They were very professioanl. When I chipped a tooth, I was able to get in on an emerency basis and get a tempory repair. Thank you.

Camille Modica

I have been going to Arlington Heights Dental Group for the last twenty years, and have always been very impressed with their work!

Barbara Wacker

Dr. Johnson is an artist. Jeanne is the best hygienist Ive ever had.

Jasmine Butler

Very nice assistants :)

Mike Thompson

What a great place