Mercy - Benjamin S. Frank, MD

Reviews 5

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Jillian Powers

Our first initial visit was promising. We got along, he validated my pain, and I felt comfortable going forward with him as my doctor. Our next appointment proved the opposite though. The medication he prescribed wasnt meant to help for close to three months in and my pain wasnt getting any better so I scheduled another appointment to get pain medication. Fact #1 Im allergic to narcotics His first words to me coming into the room were, "Just so you know, Im not giving you any narcotics" This assumption made me feel like he thought I was drug seeking, which, I was not because surprise! I am allergic to most medications, I was hoping for some type of anti-inflammitory or possible low grade muscle relaxer so I could function on a daily basis. As after every eight hour work shift, I would cry in the bathroom from pain before heading home. After denying me pain medication, I began to have a panic attack because I literally could not stand another minute in pain. Fact #2 I have endometriosis, I am twenty one, and do not want children. I calmed down, and we talked options. I promised to go back on the medication for the full three months and get the xray of my hands. My test results came back clear of all arthritis, high on some levels but not enough to diagnose. My panic returned, and I became upset. He mentioned an xray of my hips would help...BUT he wouldnt do it. Because it could affect my fertility. I told him Id sign anything to get it, as I am not interested in children and never EVER have been. Never even had dolls growing up. I have depression so severe that going off my meds to carry a child would make me commit suicide. My family has severe history of ovarian, uterine, and breast cancer among others. And my fertility is already compromised by my endometriosis. Still, he refused. I told him that the medical industry is sexist to stereotype young women as not knowing what they want. That they will change their minds because all women want children. Even though, I clearly stated perfectly sound reasoning as to why I dont want children. He proceeded to lose his temper with me "Well, now that youve insulted me I think were done here" were his words, tell me we could no longer work together, and that hed recommend another doctor. I refused the referrals, (who would take referrals from a doctor like that?!) and I left the room in tears. Never have I ever encountered a ruder doctor. He is smart, capable of treatment, and sound in his practice but if youre looking for a doctor that will listen to you. He isnt that doctor. I never received an apology, and he actually talked poorly of me without naming me to a friend that coincidently goes to him, about the incident...violating our doctor patient confidentiality. All in all, Im still in pain waiting for doctors to get me in as Rheumotologists take months to get into. Every day I can barely stand as I walk the first hour, and each work day makes me feel more and more disabled...and though its not his fault I have these problems...its his personal bias in his medicine practice and assumption that I am drug seeking that keeps me in this state. Let this be a warning to all new patients.

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A K

My mother prepared for so long for her appointment with Dr. Frank. She had everything written out and was really hoping to receive some sort of answer during her visit. The only thing she received were insults and condescending remarks about her weight and symptoms. He did not listen to a word she said and mocked her during the entire appointment. Very disappointing and would not reccomend to his service to anyone. He might have his doctorate, but doesnt have a heart for his patients.

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Kim Thomas

Very arrogant, must like to hear himself talk as I could not get a word in. His first words were about how important he was and he was the only doctor in 3 counties for RA. Left appointment no closer to an answer to what was wrong, but make sure to come back in 3 months to follow up!

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Toni Weaver

I found Dr. Frank to be thorough, competent, concise, friendly, witty, and an excellent listener. He absolutely has my recommendation.

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Mary Bisaha

Superior care for over five years.

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