MacNeal Hospital

Reviews 3

CH

chelsea now

I had my second child here. My Dr was amazing. And the staff in labor and delivery were amazing. I had a c section. I didnt receive enough numbing agent for my spinal and when they put the needle in, it hit a nerve and I jumped. They scolded me and then put more numbing agent in. After they were able to put the spinal in successfully. But unbeknownst to me at the time, I had CSF leaking. Once I got to mother and baby (the area for women to stay after giving birth) my room didnt have AC that worked and this was July. It was in the 90s outside and I was miserable. I asked about it and the nurses acted like I was an idiot. But every visitor i had said it was really hot and uncomfortable. Even with the door open. My Dr had ordered 1 10/325 norco every 4 hours and 1g Tylenol every 6 hours. One of the nurses decided because there was Tylenol in the norco, I wasnt allowed to have the supplemental Tylenol anymore. Which is ridiculous. She also cut my norco to 5/325 every 4 hours. I asked the Dr that came to see me why and she had no idea. She told me to tell the nurse to give me my prescribed medication. Even though I had and the nurse wouldnt listen to me. So when the next nurse came on I told her what I was supposed to receive and she argued with me. I told her to check my chart. And sure enough I had 10/325 norco and Tylenol ordered. But she still only gave me 1 norco every 4 hours. After a c section. Then my head began to hurt because of my CSF leaking. The anesthetist said I should get an IV with fluids and caffeine. The nurses refused. So I had to get up and get my own water (even though I was in excruciating pain at this point) and my husband had to get me Starbucks. But I was in so much pain my stomach was upset and I couldnt drink enough. Plus sitting up to drink and nurse was too much. The Dr finally ordered some medicine to help with the pain. A nurse ( none of them wrote their names down so I had no idea who they were) decided that the medicine the doctor ordered was too strong (I hadnt received it yet) and asked if I had taken other medications similar to it. I said I had but I wanted to stick with what the doctor ordered. I was next to the nurses station and had the door open because it was so hot in my room. I heard her call the doctor and tell her I wanted Toradol instead. I have a kidney disease. And I am on an ace inhibitor. Toradol is counter indicated with kidney disease and ace inhibitors. I told her this as well as my husband (who is an MD). Her response was "lets just try it since we already ordered it." Not only did it not work and I spent most of the night sobbing in pain, but it damaged my kidneys further. My proteinuria increased quite a bit after that and I have been working with my nephrologist since to get my kidneys healthier. She lied to the doctor about my request and said it was because her sister had been given the medicine the doctor ordered for me and had been loopy on it. And that when she was pregnant she had been given Toradol (which is not true. You cant give pregnant women Toradol) and it worked wonders. But by that point I was in so much pain and had been dismissed so much I just wanted to get through the night alive and go home. At one point the nurses were trash talking about a patient and the patient heard it. The patient came out and told the nurses shame on them for judging and being so unprofessional. And I had to do all of this alone because the room was too small for my husband to sleep in. I would honestly be surprised if the staff there didnt have a high death toll. I know we were struggling while my husband was in med school, so we were poor. But treating everyone like a drug addict that doesnt count as a human being is just wrong. Leaving people in pain and deciding to change meds that are damaging to a persons health is negligent at best. I still have spasms and lower back problems from the mess up with the spinal. I have been battling an infection in my c section scar because the sutures they used were rejected by my body. This hospital is deplorable.

A

A Private User

This hospital released my father n law under the impression he had that disease gongea or whatever anywho i made a scar on his right middle finger very clear to the nurses and doctor i asked the doctors and nurse many times is this ok for him to have a little tiny open hole now keep in mind this man was 54 at the time has diabieties high blood pressure, high clostl, has magots in leg because of his younger daughter not taking care fo him anyways they release him he later was getting worse and worse and worse he then got dilarious and put his leg that had that disease on it in a bucket of hot boiling water, then he was admitted there once again ok now this time they didnt press any charges against the young daughter nor the younger son which both were adults at this time now this is where i come in im the daughter n law so to say and i moved in with my two sons i got him off his insulin and made him take his meds and so forth this hopital only gave him a cream wropped it and sent him on his way home so me a mom of two having to take care of a older man plus the house cuz the two children well any of his 7 children were to damn lazzy, they had their own lives well come to find out the younger brother wanted me out because i was tryin to save the father ok i moved to addison il along with my children ok it was there later where i recieved a phone call from the older brother asking me can you please take my dad in your always home with the kids and then i said ok fine but whats the catch now he now has to have his leg remove saying macneal they then transfer him to elmhurst il near my home i then ask the doctors there what is that scar on his finger come to find out he had mursa its a nasty disease that will eat the flesh or something like that and to top it all off i had to take care of him with it not knowing because macneal was too damn lazzy to inspeact it out when it first started he then had one finger removed it then speaded and now he has passed away in feb 09. so macneal needs to do thier searching or training of nurses more better.....

MA

Maricruz De San Luis Rey

Most of my family has been diagnosed with cancer at MacNeal. So far, theres no one to complain about, until recently, when my mom went in to the Interventional Radiology Clinic, for a Power-Port (portacath) & J/G tube placement. The Power-Port insertion went well and the nurses were great; so was the doctor. However, since there was an issue with feeding tube placement, the procedure had to be deferred until 1 or 2 weeks later. This has made my mom very nervous and has had many sleepless nights. During our experience at the Cancer Center, there was a lot of confusion about whether to place a G or J tube. I figured by the time we get to Interventional Rad, the procedure performing surgeon should know. NOPE! She asked if I knew what was being done on my mom. I responded, a porta-cath and a G OR J TUBE. That raised her concern and had to call the Oncol/RAd-oncol for clarification. Obviously there was none, because my mom was sent home only with a Power-Port. Apparently, the markings on the abdomen, were not enough for the Interv. Rad. Surgeon to place the tube, so here we are, going back to the Rad oncol clinic for markings on moms body, so INterv. RAd. can know where to place the tube. Other than that, its a great place to get care, but as a patient/family member, you must do your homework to avoid errors & lawsuits.