Holy Cross Hospital

Reviews 5

LU

luvin tolrn

Worst experience EVER!! Please, do not go here ever, even if its an emergency! I went here to the emergency room on 3/6/16 with severe abdominal pain. They sent me for a CT Scan and I was told I had appendicitis! Prior to, the ER DR. told me I had a gallbladder infection! They called in a Surgeon of Indian descent (from India) who explained that I had appendicitis and that he was going to perform a laproscopic removal of my appendix which included drainage of any toxic leakage from the appendix. After surgery, I woke up in ICU in severe pain to a very rude nurse who gave me a dose of morphine, made me get up sit in a chair, then transferred me to their 5th floor (cardiac floor). They gave me overdoses of mylanta to get me to make a bowel movement, made me walk down hall and my heart was racing! I knew something was wrong, and couldnt wait to get discharged! After being discharged, 2 days later I was in severe abdominal pain again, and I could barely walk! I visited my PCP who told me the surgeon never removed the leakage from my appendix and the toxins from my appendix were floating around in my abdomen causing my pain, severe abdominal bloat, and I had a blood clot in my rectum with severe distended hemorrhoids that needed removal! I could barely sit down, and all of this came from the botched first laproscopic appendectomy I received on 3/6/16! I went back as directed by my PCP to have the abdominal toxins drained, the blood clot drained, and the hemorrhoids removed. I was told by anesthesiologist before my second correction of first botched surgery on 3/13/16 that there was no record of my admission for 3/6/16, or the surgery! I woke up in middle of the second surgery! I was in severe pain, and yelled at for screaming out in pain! By the time the surgeon finished with me and sent me back to a room, I was running a fever of 101, had a tube in my right nostril draining fluid from my stomach, in severe pain, and left in the hands of lazy, uncaring nurses of all races who wore no gloves when I.V.ing me and injecting me! I watched them do this to other patients as well! They go from patient to patient practicing no form of sanitizing period! DO NOT GO HERE EVER UNLESS YOU ARE READY TO DIE, PLEASE!!

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PA

Pandora Martin

Let me begin by saying this review is in regard to the specific ER Staff , for this visit, on this date (3/7/17). I can not speak on anything other than this as this is as far as Ive gotten at this time. My Mom was transported to this facility by ambulance around 9pm. Upon her arrival she was immediately greeted and triaged by Louis and Nancy. Both spoke to the patient respectfuly and in very comforting tones which calmed my mother immensely while they performed their duties. She was then visited by 4th yr med student Rojay, a very polite, eager young man who displayed compassion, empathy, humor and a yearning to learn .Physcian Assistant Matthew E. spoke with me before, during, and after all procedures performed, speaking in medical terms followed by layman's terms to ensure I completely understood everything that transpired. Mike did the repeated EKG test. He also was very professional yet personable, as well as the two young ladies doing Xray that night/morning. Our nurse, Rinku (I know its spelled wrong, sorry), was the absolute best, checking on Mom almost every 15 minutes or so. It is now 5:53 am , Mom is sleeping, Im napping on and off as we wait for a bed and transport upstairs. 9am and Anthony is here to transport. This young man is so funny and encouraging, putting everyone at ease. We arrived safely and relaxed to room 545 (now the staff for this area is a whole different story, and Im going to leave it alone... for now). Overall this was the best ER experience weve had, and believe me there has been many, at various hospitals. So I close this review thanking all involved in caring for Leonia Martin this night, you are all PRICELESS.

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JA

Jackie Wilson

Worst experience ever. My son was taken there for an asthma attach in June. He walked in and left out on a stretcher to a more qualified hospital. The staff there is extremely rude and unprofessional. We could have lost our son that night. These people have NOOOO idea how to treat or handle children. For that to be an emergency room they were not equipped with anything. They were reading manuals trying to figure out what to do with our son. They gave him medication that should not have been administered to him. (epinephrine for an asthma attack) those are not common practices these days. Extremely OLD. It was such a disgrace to see these people run around not knowing how to treat our son. It was such a stressful, traumatizing experience. So see people that you want to trust with a precious life and they fail tremendously was the worst. To see my son lay there practically lifeless after they were done with him was the worst thing on earth to have to be a witness to. Never will I set foot into that sorry excuse for a hospital. And I advise anyone to do the same. My son was transported to another facility once he was stabilized from errors that they made. We had a good mind to sue them. Just know our son was able to live another day was more than enough for us. We are so grateful that Mt. Sinai was able to take amazing care of our son. Our son was in a medically induced coma (compliments of Holy Cross) for 3 days. And all of the things they used were improper. All tubing wrong sizes. This hospital should be shut down implode. No one should have to endure the things that our family endured during is hospital visit.

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SA

Samantha Walker

Went there once with no insurance and was treated terribly,I have 3 heart conditions and some other stuff going on,and they were more concerned with their payment then my supraventra tachy cardia. I had several doctors ask me how was I going to pay instead of actually treating me Lets not even chat on the nurses. One day my mom had to bring me some food cause they kept "for getting" my food tray for 6hrs. I even had a cardiologist tell me not to come back without insurance. I complained to the necessary channels and nothing happen. Almost a year later I found myself there again cause it was an emergency and its the nearest hospital to where I was, I have health insurance now. They treated me well,doctors did a good job,they never forgot the good tray. The nurses were very friendly and the room they put me in was clean. And P.S my first visit was paid for promptly while I was being discharged. Its ridiculous and I would only go there if no other choice was given. Last year I had a heart attack and I took a bus and a train to Illinois Masonic. Js.

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RO

Rogue A

Possibly the worst experience ever. Im going to list my observations as a visitor in the ICU; the fact that anyone could walk in to the hospital without being questioned was the first red flag, none of the "staff" including drs have any bed side manors. The janitors are more professional than the "professionals". 3rd day here visiting my mother in law and I still cannot get a straight answer on her progress. During an episode where my mother in law had to be restrained because she was not sure of her surroundings 2 nurses decided to have a side bar conversation and laugh while trying to restrain her. Hmmm would they do that if it was their loved one? Why be in a profession that you are not able to perform the most simplest gesture of respect. And dont get me started on the staff that have conversations and use profanity. I cant imagine being a patient at this facility. I feel terrible for the few nurses that actually care about their patients. Good luck to all the patients that for lack of better options get stuck at this facility

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