Presence Resurrection Medical Center

Reviews 5

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Adam Tyler

The previous customers review was dead on. I would not got to their emergency ever again. I went there on a Friday night, there were like no people, went right in. I went because I was coughing so bad I couldnt breathe. I got a male nurse Ivan who thinks it is ok to treat patients with disrespect, and he is incompetent. After 2 hours from when the doctor said they would give me something for my cough, a cough syrup was finally delivered with my Iv. (When they put the I.V. in 2 hours before they must of really hit the blood vesel not help the cathydor in place, I dunno , but blood started gushing more than I had ever seen in my life. ( I have had ivs and never seen blood. This was like a hack job) After finally getting the cough syrup, Ivan (who is not a likeable personality ) Hooked up the iv to the previous cathador. Now I dont konw about you but arent nurses supposed to see if the Iv is actually working before they leave you for another hour? After about an hour I check and notice the Iv isnt even dripping. I go to call the nurse, as they have no radios by the bed, and all you see is drs sitting laughing, not doing anything. I ask for the nurse and Ivan comes in. He says the Iv isnt even in. I ask for another nurse and they said that i cant request one, he comes back with another set, but I tell him I am done with him and want to speak to my doctor now. ( He says and I quote "FORGET YOU THEN" They must teach customer service too! I am How is a patient who knows nothing spot such a thing, while a nurse who is trained does not check to see it is properly going before they leave? I tell him I want to file a report, and I want his last name they would not provide it to me. I ask for a supervisor or manager and they escorted me out. This place is unreal the service that I had was beyond horrible, and as onone was even there. Imagine if they were busy. Dont got to this E.R. if you have another option. I am still waiting to hear a call back from a supervisor to file a report. This place should be ashamed.

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Jennica Scissom

My daughter and i were transported via ambulance from Rosemont after a car accident. I suffered injuries to my wrist, arm, neck, and shoulder. Upon arrival the nursing staff was not very friendly. I gave them my name and started giving them my medical history. The woman brings me the wrong wristband and tries to put it on me and insisted i was someone else. When i corrected her again e gave me a dirty look, got irritated and stormed off. Then another nurse asked for my daughters name and refused to believe her first name was not her last name. She rolled her eyes and walked out. My daughters name was misspelled on hers. After initial evaluation i needed to use the bathroom. I was handed a balled up, wrinkled up hospital gown that had already been tied , indicating it had possibly been used already. Same for my daughter. I visited the bathroom and it was absolutely filthy. Toilet paper all over the floor, dirty toilet seat, and a dirty blanket draped over the handrail with garbage can overflowing with used latex gloves. My daughter told them she had a headache. They said they would give her tylenol and 30-40 min later still no tylenol. Xray came to get me so for my wrist. We were stopped in the hallway by the nurse on the way back who had a urine cup to do an HCG before xray. They gave me the xray BEFORE the urine test which the tech and nurse sort of laughed off like oh okay whatever no big deal. My mom came to meet us there and was treated with disrespect. She was also appalled at the conditions of the room and ER. We decided to leave and were looked at like we were crazy by the doctors for telling them we felt the place was unsanitary and filthy.

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Mil Allen

Staff ignored my request for no service. Upon requesting my release and phone call I was handcuffed each hand to a hospital bed. I did not recieve a phone call or any direction or explanation to why I was their or when I was going to be released. Officer stationed beside my bed noticed the unfair circumstances and proceeded to cry. I believe this was because of the irregularities taken place throughout the hospital that night. After 30 minutes I finally received a little cup of water. I could of drank a gallon. After refusing to sign any papers, another officer signed for me. I was treated for an open laceration to my mouth and forehead. I was also given one shot containing two separate viles. Nurse ignored my request for no injection and proceeded to jam into my shoulder (my tattoo). After experiencing what was one of the worst tragedies in my life and probably anything but proper or safe healthcare I did witness a miracle which I will hold in high respect to any and all higher power. While in restraints and nervous to my condition of brong a hostage, I did witness a reptilian in nature crocodile man freely walking around. ( not first experience with other wordy presence) (blessed citing) Staff was timid and unwilling to truly help. Force fed injection not necessary or wanted. WI Healthcare is better... anyways anyone with information or a good lawyer please feel free to help. I did recieve paperwork with detailed treatment notes. Thanks for reading. GOD BLESS.

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Janet Baker

I had a mammogram at Presence Resurrection Medical Center. I left in tears. I had to sit in a waiting room with a giant tv blaring one of those morning variety shows, in this case a lengthy dance act in which a series of men surrounded a single woman dancer and in turn simulated intercourse with her two at a time, from the front and from the rear. As in group sex. The staff passed hurriedly back and forth in front of this screen, indifferent to it. I was only partially clothed and in no position to find the on/off switch even had I permission to turn it off, nor could I ask the staff which was busy fending off petitions from women who had been waiting for a long time and were trying unsuccessfully to find out when they would be seen to do so. Nor could I leave. I was there to diagnose a lump, it was rather urgent. I come to a Catholic hospital expecting to find Catholic values reflected there. It is crushing to find televisions in every waiting area, spewing just the opposite of Catholic values, depicting out and out porn as in this case, or abortion propaganda on soap operas, or homosexual lifestyles--the whole gamut of our ruined America. Take the televisions out! Or have them play educational material appropriate to the setting. It does not belong in a Catholic hospital! I was just looking for a good eye exam in my area, but passed over an office housed in Presence Resurrection. I wont go there again for any reason.

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2 Clean

They should be embarrassed to call this place a hospital. Unprofessional, unorganized and unqualified personnel. They refused to treat or even examine me or my issue. I did not meet a doctor but a so called "attending physician" with an absolute offending demeanor. I was basically treated like a piece of you know what. This guy has no business being in this field of work. (as most of the staff) I swallowed a foreign object from eating a sandwich at a restaurant that was lodged in my esophagus and damaged my throat. IT ws lodged. If you look up protocol online for doctors and hospitals on this type of situation, youll see that when a patient has swallowed a potentially dangerous foreign object they have to take the patient seriously and start off with an xray or an ultrasound to identify the object as it can cause a perforation to the esophagus, stomach lining or intestine which can lead to bleeding or sepsis. Sounds like lives dont matter at this place or its staff. Very shameful. The nurse not even a doctor (because i never got to see one) told me to go home and drink a coke or pepsi....R U FREAKIN KIDDING ME??!! I guess they dont mind accepting liabilty for turning away patients that have life threating issues that could be severely hurt by their negligence. Maybe once patients stop going to this joke of a hospital and they stop making money, they will start doing their jobs.

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