Animal Care Center

4925 Maryville Rd, Granite City, IL 62040, USA

Related:	tesson ferry vet
Category:	Veterinarian
Address:	4925 Maryville Rd, Granite City, IL 62040, USA
Phone:	+1 618-931-6535
Rating:	3.2
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–1PM Closed

Location

Photos 6

Reviews 12

Beth Goodman

I would not recommend this clinic. Today my dog had a bout of soft stool and we needed a last minute vet appointment in an area where I had not established a veterinary relationship yet. The receptionist sounded nice enough on the phone and they were able to accommodate a last minute appointment for a new patient. Upon arriving I was not greeted with a smile, except by another client in the waiting room. There were a bird and a couple loose cats in the waiting room. the bird was talking loudly. The cats were not a bother and in fact the orange cat, Garfield, was very sweet. Without really making eye contact the receptionist asked me to have a seat and she would be right with me. After a few minutes I was given a couple forms to fill out. I apologized for my dogs loud barking and the receptionist did say in a friendly manner that it was ok, they were used to it. The wait was not long. While I waited I saw team members walking back in forth in Tshirts with what I assume was the clinic logo. They looked sloppy and unprofessional. No one greeted me. A Vet assistant (I am assuming assistant because I saw no credentials to show otherwise) did come out and greet me with a smile. She directed me to a room in the back. There was no door which made things very difficult for me since Logan likes to bark at everything. It was very hard for him to relax because of all the distractions. Same for Chelsea. The assistant was friendly enough. As was the vet. The facility was outdated and hard to tell how clean it was although it appeared clean if shabby and in serious need of renovations. The outside of the facility was also unkempt. There were blankets instead of curtains in the windows, it was a brick building, you could not see inside, it took me a minute to even know if I was in the right place. Not very welcoming at all. I gave this 2 stars because they discounted a test for me knowing I was on a tight budget and the Vet and assistant were friendly. But then they sold me Amoxicillin for 17.00 with out even bothering to ask if I would like to take a written script to a pharmacy where I could get the drug for $4. Soooo, are they really looking out? or just trying to win me over with a smile and a small discount? The experience from start to finish was fairly unpleasant. The interior was stuffy and hot and the prices they charge are on the upside of the scale for what other vets in the StL metro area charge. I do not recommend this Vets office!

Chris Walters

Worst experiences Ive ever endured at any vet. These people appear to care NOT about the pet and the pets owner(s), but only about the money. They seemed to try and upcharge for everything. They would attempt to sell the more expensive treatment and medicine whether the situation called for the expensive stuff, or the generic stuff is more than sufficient. Had my dog survived long enough to get his stitches taken out after his surgery (that he was a "good candidate" for), I was going to take him elsewhere to get his stitches taken out, it was going to be his last trip there. Its very unfortunate. I feel bad for putting my dogs well-being in the hands of these people. Their facilities are filthy, their techs are misguided and ill-informed, and the entire staff lacks communication skills. Now that Im without a pet, I dont have to worry about going back. In the event I get another pet, I will avoid this "vet" like the plague.

A Private User

Our 12 1/2 year old border collie mix, Sugarbaker, is facing her last day today. Kelly and the staff at Animal Care Center have been fantastic walking us through the steps of canine cushings disease. Sugarbaker had breast cancer two years ago and Dr. Kellys surgery gave her two more full years of life, but now its time to let her go. We are grateful for such a caring place - its even in the name "Animal Care Center." They are people who care....Dr. Kelly even does house calls and will be here later today as Sugar ends her life. Thanks Dr. Kelly.

Amber N

Unfortunatel my dog was misdiagnosed here. After months of medication "he needed", he just keot getting worse. I finally took him to a different vet who correctly diagnosed his problem. Not only was he misdiagnosed, he was getting a double dose of medicine he didnt even need!! Please dont take your pet here.

Kim Trotter

Ive always been apprehensive in finding a veterinarian for my Chinchilla, Chuu. This place has the nicest staff and was very, very knowledgeable and helped out more than I could hope for. I definitely recommend them -- especially since I was an emergency walk in!

Eliza Beth

Walked in today to ask questions. Three employees standing in one spot and still we were told "Oh itll be a few minutes" while they were chit chatting. Seemed very rude when we did try to ask questions. Definitely wouldnt consider taking my pet to these people.

Jennifer Carney

The veterinarians and staff are wonderful and really care about our furry family members as well as pet Owners! Totally trust them with the care of my animals.

Joshua Kilzer

Last time I took my dog there they blinded my dog for a week because they gave him enough medicine for a horse

Debbie Robinson

That place made my dog sick which later she died from it. I would never recommend this place for nothing

Donna Shrum

Theyre kind to my animals and reasonable priced. Also close to my house

ayykayy kay

very unprofessional wont ever be back!!!

Mary Large

Great vet not to expensive