Indiana Eye Clinic - Greenwood

Reviews 12

IR

Irys East

I never made it to the doctor appointment... So, this review is for the staff. Maggie took all of my information to schedule me for a month later appointment. Nobody wants to give all of their personal details to only find out that they cannot be attended till the next month! No respect for anyones time! Then, she made me feel uncomfortable about my insurance. She said I will have to call my insurance provider to see if my insurance works with them. I gave her exact name and I had my Insurance Card in front of me. I even said that on the website of my insurance it says it does. She didnt care to check. It is almost like if they would double charge me that would be my problem. Dont you think employee should know insurance providers they work with? Specially big names like Anthem Blue Vision. Or at least say, let me check that for you and call back later. To give you a different perspective, later on I called HERKERT FAMILY EYE CARE. I spoke with Alexis there. Everything was smooth and painless.She took all of my insurance info and confirmed that they work with my plan. She asked me to bring various items with me to make sure I had a good experience. She even asked me if I know how to get to their office. Now, this is the service anyone would feel happy about. Bottom line, when Im nice and polite I cannot stand rude customer service!

---

TA

Tanner Stout

The customer service is absolutely terrible. I was in the process of requesting medical records for employment purposes. I made it clear that the records were for employment reasons at the beginning of the whole process. Every other place I requested records from retrieved the records with in 24 hours and at no cost. The Indiana eye clinic, however, took half a month or 10 business days to get the records. They only got them because I went in on the 10th business day. The day they said they would have them by. When I went in the first time that day, they told me they would have them by the end of the day and said they would call. 30 minutes before close came around and no call. So I went in and they had the records but never called and I didnt believe that they were ever going to. Then they mentioned for the first time through the entire process that I would be charged $20 for the records that took over half a month to receive. Extremely thankful that was the last time I would have to deal with this particular clinic.

---

DO

Donna Adams

I had pretty much given up driving at night due to overlapping starbursts from lights and difficulty seeing black roads, especially in rain. I was nervous about cataract extraction. Then this summer I started having difficulty seeing through my camera well enough to determine if subjects were in focus. Photography is my favorite leisure activity so I made an appointment with Dr. Rader. As I suspected, a new prescription wouldnt help. I decided to have both cataracts removed. The procedures were simple, to my amazement, and everyone treated me wonderfully. I had worn strong glasses for 60 years. Today I see 20/20 without correction at distance and inexpensive reading glasses work well at computer and reading distances. I am thrilled! Thank you, Dr. Rader.

---

JO

John Healy

I have been seeing Dr. Rader for 20 years. He great doctor. Recently my wife was experiency a gray fog in her eye 3 different times. He optomerist daid is was just flotters. After the 3rd time I took her to see Dr. Rader. After examining her he said she was having migraine headaches without pain. He then wrote a letter to oyr family doctor of the results. Our family doctor had my wife to see a vascular surgeon and a nueologist. The vascular surgeon after several tests siad she had a carotid artery blockage and needed to be fixed right a way. I credit Dr. Rader, our family doctor, and the vascular for savoing my wifes life. My hat goes off to Dr. Rader. He is great.

---

SU

susan rivera

I took my mom to this clinic recently. It seemed to be well organized. It was very busy too. It almost seemed to be too busy. There were quite a few patients in the waiting room. The wait was a bit long, but doable since our schedule allowed the extra time. The staff seemed friendly enough. My mom appeared to be satisfied with the experience. The doctor we found for her - Dr. Box, had decent reviews on a medical review website I went to recently. He also took her insurance.

---

AN

Angela Richardson

These two girls came up and ask if they could make adjustment to and clean my glasses while I was waiting for the eye doctor to come in. So they took them and when I got them back I cant see out of them cause the coating is a big blur. I have two insurance and the lady helping me never mentioned if one would cover anything or even tried to save me money. Im not very happy about how I was just rushed along and not shown different less expensive frames.

---

NI

Nickie Bough

I have been very impressed with the Indiana Eye Clinic for many years. Dr. Radar did RK surgery on my eyes, years ago, with complete success! I am older now and have recently gone back and Dr. Radar for cataract surgery. He is an excellent surgeon with a great staff on individuals who are great at what they do. If youre looking for a short visit with a quick fix, I wouldnt go there. They take the time to do it right with great success! Monica

---

SH

Sherry Berry

Excellent care. Excellent service. If you are thinking of having cataract surgery, this is the place to go. I was very nervous about having to have cataract surgery on both eyes and was pleasantly surprised at how painless and simple it was. Thanks to Dr. Hopen, it was literally one of the easiest things Ive done. I went from feeling like I was going blind to having the best vision ever in two weeks time. I cant recommend them highly enough.

---

DO

Doreen Rich

The doctors and staff are THE BEST ... they are miracle workers! Sometimes the waiting is a bit longer than I would like, but how can one put a price on vision? It annoys me when people complain about waiting to see the people who can restore their vision or prevent them from losing it. "I opened two gifts this morning ... my eyes!" Thank you Indiana Eye Clinic and they have the BEST coffee machine and wifi

---

BR

Brenda Crauder

My husband has been a patient of the Indiana Eye Clinic since 2001. He recently had another surgery that prompted this review. Appointments were easily scheduled and promptly addressed. Dr. McCormick is a thorough, detail-oriented professional. We have great confidence and trust with the caring and conscientious eye care at the Indiana Eye Clinic. Thank you Dr. McCormick!

---

MA

MARIE Newlin

Had my annual exam today, Dr. Hopen found some scar tissue from cataract surgery last year. Within 2 minutes he had removed it via laser. I left totally satisfied, drove back to work and stared at a computer screen the rest of the day. Couldnt ask for better eye care. Thanks, everyone at the Indiana Eye Clinic and Surgery Center. 5 Stars!

---

DR

Dr. David A Baillie

Horrible customer service. Waits are incredibly long. Weve been here for 50 minute this time and still sitting here waiting to see someone. We have tried for two years here and nothing but frustration with them so we are going elsewhere. If you have the patience to wait for hours then this is the place for you.

---

---