Weddell Pediatric Dentistry

Reviews 18

SA

Sammantha Combs

I was referred here from another dentist because they accept medicaid for my children. I do NOT recommend this place. I only have 2 stars because the woman dentist was great. She was able to fill my 3 year olds tooth successfully and her outlook on his treatment made so much more sense, and she explained what their terminology really meant, than the young man who I had a consultation with originally for my son. Upon caning this office for an appointment, I was not told I would only be there for a consult. I drove almost 30 minutes and WAITED over 30 minutes. I was 10 minutes early but 20 minutes is still too much to wait to find out that youre only being taken to a consult room to wait again and then hear a ridiculous plan for your 3 year old. The young man dentist was just not personable. He has a "salesman" like quality. I made ANOTHER appointment to return. When I came back I had the female dentist who was great. My son is very strong willed and things must be on his terms. Some of the assistants just didnt want to listen and made the situation more difficult. Parents know their children. I specifically asked for the same dentist and scheduled the next appointment with her on a day she was there. Somehow, this got screwed up by the front desk and we ended up with the young man again. He is probably much better with older kids, but telling my 3 year old he can have a toy (showing him the toy) and not giving him the toy because he became claustrophobic and wouldnt allow every piece of equipment in his mouth was heartbreaking for him. This man would not listen to me, did everything different than the woman, had zero patience for a toddler and physically showed it. My son was traumatized from this experience. I cried leaving this office. I dont cry. I did not and will NEVER go back there. IF YOU WANT A FANTASTIC DENTIST THAT WILL LISTEN AND WORK WITH A (NOW ) TRAUMATIZED CHILD GO SEE DR. JAY IN OAKLANDON/LAWRENCE. Dr. Jay is amazing. Sometimes assistants and dentists dont realize that too many people to help is an issue, trying to force a child with treats or toys doesnt work for every kid, and using tools scares them unless they can HOLD them and see how they work.

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Jody Leavell

I have been the legal guardian of my grandchildren for 32 years and have been taking them to this dental office for 25 years. Ive always given a copy of the legal documents to any professional office we went to. Weddell dentistry office was always so professional and very friendly and courteous staff but in the last year it has become and office of incompetent individuals. Took my grand children for their 6 month appointment on April 1, 2017 and thought I was having a April Fool joke played on us. These incompetent people put my grandkids in their rooms with the hygienist, then came to ask me after 25 years if I was their legal guardian and did I have any legal papers, I informed them and so do you. Needless to say they couldnt find them and told me I would have to bring a new set of papers before they could see them. They were devastated, she informed the hygienist to set them up and send them out then asked me if I wished to rescheduled. My reply not here and we will never come back because this office has become a dental warehouse full of incompetent workers.....dont use unless you wish to wait for hours everyone has the same appointment times...NOT THE SAME OFFICE SINCE JEANETTE LEFT

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Stephanie Adams

This is a horrible dentist office. The Dr. Kelli is nice and understanding, but her staff is incompetent and aggressive. I called about tooth pain for my son, and Dr. Kelli responded quickly, but my sons pain did not persist so I didnt give him the perscribed antibiotic. The nurse yelled at me for not giving it to him, to the point I told her I was going to leave. I felt pressured into a spacer that they knew my son would not be able to keep in his mouth. Now, Im getting an audacious bill because they are refusing to submit it to insurance. Do not take your kids here - I feel like they are more worried about what they can make money for than caring for my son.

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Cutechica1983

Ive been coming here since I moved back to Indy in 2012. Two of my kids have been here since they were babies. Staff has always been friendly. I love that they have cartoons everywhere for the kids. They even have dragons with teeth so the kids can brush their teeth. I like they have prizes for kids afterwards. Theyre great with kids. When my son had work done they comforted and reassured him the entire time. The only thing Im not fond of is the long wait time to be seen. I always recommend this place.

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Lorena Saavedra

I been taking my son for 15 years and had a great experience until this past month, there is a lot of new employees and they dont have the same customers services values. They were talking about the drama between employees while they were treating my son, I was in the waiting room and did know anything till my son told me when we got home

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Elva Neace

My 6 year old had caught lice from school and i didnt know she had it. One of the nurses here seen a egg not bug in her hair and called my daughter gross. Of coarse I didnt know this happened until I was in my car bc she was to embarrassed to tell me in the office. Theyre very disrespectful and rude. Worst Dentist ever!!!

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MA

May Gold

Professional, clean facility, and affordable. My daughter has been seen here for 4 years and I love this place. Dr.Lucia is very professional and keeps me in the loop about everything regarding my daughter. This place is a diamond in the rough! If they started seeing adults I would definitely be a patient here.

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Shayla Scott

Horrible sat in the waiting room for a hr in half assistant had a bad attitude asked me if I was the the mother to my children I wouldnt recommend this place to anyone first time going and will be the very last time

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Ashlee moseley

My son just loves going here, this is the only pediatric dentist that he has ever felt comfortable going to! The staff is great and the dentist is phenomenal.

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Aiden potter

Every person here welcomes you with a smile. The staff caters to the needs of the child and understands the importance of the role of the parent.

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Kim Holloway

Friendly environment and you dont have a long wait to see the dentist so yes I would tell my friends and family to come to this dentist office

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bimbo fash

Horrible. I called to schedule an appointment for the first time, the lady that picked up the phone was so rude, I guess shes a racist...

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The right way

Me and my wife went today for an 9:50 am reappointment. Dentist were nice but the front receptionist had nasty attitudes.

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Tammy Blakley

Caring Doctors that always place the needs of the patient first. My grandson comes here and we love it!

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Shavon Wilson

Poor Customer Service and Rough Experience!NEVER answer the phone ! Why are they in business?

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latanya gammon

Great staff takes good care of my Daughters teeth. Love this Dentist office

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Tim Culbertson

Avoid this place. Decent dentists, terrible office staff.

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L Martin

Friendly staff, great office

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