Dermatology Associates, PSC

Reviews 6

JI

Jim Lally

My experience with Dermatology Associates never got past a phone call to the receptionist who answers incoming calls. I went online to find a dermatologist in Louisville who had a good Google ranking. DA in Louisville ranked toward the top. I called this office on Thursday Nov 10th. I explained that I am a 51 year old male and noticed over the past 2 months skin discoloration in my lower shoulder area. I would be considered a new patient to this office. The receptionist coldly stated "we can get you in on January 17th". I asked if that is the best they could do and she responded "that is when we are scheduling out". Fortunately for me someone was looking out for me because the next call I made was to a plastic surgeons office (they were for some reason listed under Dermatology online). The person who answered at that office listened to me carefully and then explained that they do not perform those types of exams but she suggested first I contact my family doctor or she can provide some recommendations. I did contact my family doctor and they said they will move another patients appointment and for me to come in Saturday morning (in just 2 days). I had a biopsy done and 3 days later it came back as Stage II melanoma. I had surgery to remove the melanoma December 1. I did not call Dermatology Associates because I had acne on my chin and wanted Accutane. The receptionist should have been properly trained to listen and evaluate each caller’s condition. I was clear in explaining that the discoloration had grown aggressively. If I waited 8 weeks for an appointment, the melanoma probably would have spread to the point where I could be facing the prospect of major surgery of my lymph nodes and possible death by the age of 52. Based on just this one phone call, I would never recommend Dermatology Associates unless you want to be treated like a herd of cattle.

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Samantha K

Probably the most unprofessional place I have ever been. I saw Dr. Schrodt. I could not believe how careless she was while in the room with me. After finishing a biopsy, she dropped her tools on the floor with my blood all over them. My nurse then cleaned me up with qtips. Dr. Schrodt JERKED them from her and threw them into the sink while standing right next to the proper waste bin. While getting ready to leave I was asked to have my blood drawn to check for disease because Dr. Schrodt cut my nurse with my dirty scalpel. I was shocked. I could tell she paid hardly any attention but to go as far as cutting a nurse with a dirty tool is unacceptable. If I had HIV, this nurses life would have been changed forever because of a filthy and careless doctor. I wish my experience ended there. While leaving my room, I could hear her talking about patients she had seen for the day. Saying, "shes crazy! I hope I never have to treat her again." And also, "she has all of these problems because shes so over weight." Ive called to complain several times and Im told EVERY TIME that the office manager is eating lunch or out to lunch. Must be nice to take lunch at all times or the day. Cant even get a call back. Find another place to visit. I dont even know how this place is still open!

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Katie Schneider

Only gave 1 star bc I had to . WORST care EVER !! Ive been a patient for almost 4 years , tries several different doctors & medications , NONE which seemed to work . Everytime I go they take at least 30 minutes to call their patients back to a room . I was told it takes 3 months for medication to work , and they just guess what will work . So I am supposed to wait 3 months to figure out if something works or not ? At that rate it could take a year before my acne clears . A certified doctor shouldnt GUESS , in my opinion especially at MY cost of medication . Oral pills and topical cream. I recently found out I was pregnant, the desk worker took a message and my phone number so doctor could reach me even though ALL the paperwork I had filled out should have had my phone number on it so she shouldnt have asked at all but I gave her my cell phone number . 3 hours later they called MY HOUSE PHONE ?! what idiots . I think every doctor is only worried about their paychecks . Acne can be very rough on a womans confidence especially during her child bearing years and especially to a pregnant woman . The last thing I want to feel like is ugly when I look in the mirror . Very terrible and Im extremely unhappy !!!!

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A

A Private User

I have never had more trouble from a Dr. office getting my test results back. I had to call myself and get a hold of someone to try and tell me what was going on. On Thursday (appt was on Tuesday & results was suppose to be on wed or Thursday), the office nurse called and told me that the results were in and I had some abnormal results come back, but my Dr. Was not there that day and the Dr. that read the test results wanted my Dr to talk to me about them, and of course she was off. It is now Monday and I have not heard back from my Dr or a nurse. I am extremely aggravated. How do you tell someone they have abnormal results but yet you make them stress and wait for almost a week before you tell them? Not to mention the reason why you went has gotten worse, and you cant get a phone call back on that issue either??? I will never be back again. Beyond worse experience with an office ever, and Ive been to a few. Please read the other reviews and take my advice DONT GO!!

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Haley

Dr. Kahloon and her nurses were rude to me on more than one occasion. I have been seeing her for over a year now and have recently changed doctors because I am completely unsatisfied by their customer service and quite frankly their competency. In one of my recent visits she clearly didnt look at my chart because she was unaware of the fact that I had been seeing her regularly and didnt even know what medication I was taking. She also forgot to prescribe an antibiotic twice and always wanted to send the five medications she has me on to St. Matthews after telling her and her nurses to send it to Walgreens. In another visit she told me to just wash my face differently as if that would cure an acne problem that I have been dealing with for years... Highly recommend anyone else except her.

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Courtney Kruer

Went in for acne. First thing doctor says to me, "oh I see you have no history of depression or anxiety so lets try accutane." Clearly didnt even glance at my file because the only thing on it was that I was medicated for depression for over 4 years. Accutane can cause serious depression and sucidal thoughts which Im not willing to risk. Told them that and that I definitely cant afford it. Got prescribed an antibiotic that burned my skin, even though we determined my acne is not bacterial but indeed hormonal. Said they can prescribe birth control. Went back for second appointment 3 months later and he tried to convince me to do accutane AGAIN. Never going back here because clearly the doctor just wants to give me the most expensive treatment possible and get me out.

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