Northside Dermatology LLC
| Category: | Skin Care Clinic |
| Address: | 9865 E 116th St #200, Fishers, IN 46037, USA |
| Phone: | +1 317-849-6600 |
| Site: | northsidederm.com |
| Rating: | 1.3 |
Location
Photos 1
Reviews 4
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Todd Boyle
The office staff and nurses were very friendly, but I wouldn’t recommend this place to anyone specifically because of Dr. Kuhn. I was given little instructions, felt disrespected, and was shown very little compassion. I was diagnosed with basal cell carcinoma (a cancer), and was forced to wait a month to get it removed. A week after she removed the mole I was told she didn’t get it all, which is inexcusable for such a simple procedure (it isn’t open heart surgery). Unfortunately I wasn’t made aware they do not do the Moh’s procedure here, where they check the mole under a microscope to make sure they get it all. Due to this mishap I was forced to use Aldara, a cream that helps your body kill cancer cells. As you can imagine a topical cream that kills cancer is very harsh, and any healing my body had done after the surgery was quickly reversed as it left a literal hole in my back. I blame this mostly on the fact that Dr. Kuhn gave me the wrong dosage and no directions for Aldara. Even though each packet of Aldara says it is one dose, for my situation each dose should be 1/3 of a packet and not the full thing. Also multiple websites explicitly state (often in bolded text) that Aldara shouldn’t be left on for more than 8 hours. So at the beginning, I left a full packet of Aldara on my wound for nearly 24 hours at a time. It took ME making a phone call to the office and some online research to get this straight, when I should have been told this originally. When I brought all of this up to Dr. Kuhn and how frustrated I was with the entire process, she seemed to care very little. She never apologized for her mistakes, and actually seemed upset with me. As she cleaned out my wound, which looked infected at this point, the nurse asked if I was in pain from the alcohol and scrubbing she was doing on the area. When I said yes, she didn’t say a word and actually scrubbed harder as she poured more alcohol in the wound. She then left the room in silence, even though I had many more questions. I made the nurse go back and have her explain where the remaining cancer cells were. Dr. Kuhn never came back out to see me, and just gave a drawing to the nurse to show me. A month later after the surgery, and just now I was finding out where she missed the cancer cells which is where I should have been putting the Aldara cream. I felt very disrespected by Dr. Kuhn and that I wasn’t given the proper time of day. To Dr. Kuhn, it seems like I was nothing more than a chart on a clipboard and that my complaints were completely invalid and a nuisance to her. She seemed to only care about getting me in and out as quickly as possible, and that I paid on the way out.
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Lauren Lawrence
Do NOT go here! This place has the worst patient service I have ever received! The office staff expects you to pay in full on the day of service before you even receive an EOB back from you insurance. At a follow-up appointment, I received a bill for $90 for which the doctor spent less than 5 minutes looking at the area and sent me home with some samples. I have been concerned in the past about the amount of time that the doctor here actually spends with you while you are in her office, and have sometimes left with the feeling that I was rushed and did not get a chance to ask her all of my questions. I let it go at the time, but regret doing so now. It is clear that this office and doctor only care about the financial gain of their practice rather than being concerned about the actual health of their patients. I understand that a doctors office is a business, but where is the patient service component? Not here...I asked for the doctor herself to call me, so we could discuss. I have yet to hear from her. Probably wont. Please go somewhere else, even if it is less convenient. You will be better off in the long run.
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GARY YOUNT
she-Dr Kuhn found multiple spots on me she wanted to biopsy and then of corse call me back and then do some unnecessary surgery to go "deeper". I got a second opinion from a real dermatologist and she found no issues. Be very careful with this scammer who over charges and stands outside your waiting room having unprofessional discussions for 45 minutes while making you wait. Then charges you 110.00 dollars for doing nothing but lie. Very unhappy and I hope my insurance carrier drops her again for good. Business manager is incompetent too that is a flake and over rated.
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Danielle Hudnut
Dr. Kuhn is amazing! She found my Melanoma and has treated me for the last 5 years. Her staff is also super helpful!