Baton Rouge General Medical Center

Reviews 12

JU

Judi Abyad

I had 4 surgeries at this hospital in 2015. Regarding my experience, I believe that during my lengthy stay there I experienced both ends of the spectrum. Some of the Doctors, nurses, rehab therapists, nurses aides, housekeeping and all other hospital employees were efficient, expedient, and as kind as Ive ever experienced during other hospital stays. Some went above and beyond the call of duty. Im forever grateful! On the other hand, I also experienced employees who obviously did not want to be there! I endured rudeness, neglect, ignored and was a captive audience for workplace vile and hostile gossip! When youve been away from your home, family and friends, enduring pain and a difficult rehab that kind of stuff is upsetting and at times even a little scary! In essence, I suppose its like anything else in life, the go getter, good deed doers and the slacker troublemaker time wasters! Well, through it all Im still here to live another day!

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Casey Brooks

I had my neck surgery done here. Stayed one night. The surgery team was top notch and every single member of the team explained their area of the procedure step by step prior to me being taken back for the surgery. I dont remember much of the recovery room team sadly. The 4th floor staff that took care of me for the rest of the day and overnight were all amazing. The nurses checked on me a couple of times every hour to see if I needed anything. If I did use the call button someone was in the room within a matter of a few minutes to address whatever problem I had. They made sure my wife was comfortable as she stayed with me for the night. All of the staff was friendly and hospitable. My experience with this facility was everything that you could ask for when you are faced with having any form of medical procedure done. Top notch across the board in every aspect. I could not be happier with my experience here.

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Crystal Roberts

Absolute WORST hospital/surgery experience ever! My surgery was 2 hours behind, (no big deal) but then after surgery b/c of scheduling conflicts, I was left in recovery for over 6 hours with a screaming woman on one side and a loud snoring man on the other, had to walk a block to the bathroom and nurses were very unprofessional. One male nurse, (Matt) was even mocking the screaming woman. They were blaming every dept for the conflicts and reasoning for patients not having rooms. Once I FINALLY got to a room, I had to wait an hour and a half for a nurse to come unhook my iv long enough for me to slip into my sleep shirt. If I needed pain meds, it was ALWAYS at least a 45 minute wait for someone to get to my room. Extremely disappointed in the lack of unprofessionalism and customer service.

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Brad Williams

Ive never posted a bad review for anything, but this place deserves the bad attention in hopes they fix their MAJOR problems. I was misdiagnosed with a heart problem and in reality I had a sinus infection (found out a week later at a Cardiologist who had nothing nice to say about Baton Rouge General). To make things worse, 2 years after the visit I have a file in collections that randomly came up that has never touched my insurance agency, or my mailbox. Unless you are bleeding out, please try and find somewhere better to go. I nearly spent my life on a beta blocker because of a sinus infection and 2 years later I am still having problems despite having my paperwork, insurance, home address, 3 phone numbers on file.

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Ahu Rega

I am a patient of South Riding office- am happy with the doctor however, the customer service needs a big improvement. I called them 3 times and left a message, for them to call me back to make an appointment for myself and check the time of my sons upcoming appointment. No one ever returned my call- and Ive tried 7 times today, each time I was forwarded to the voicemail because they have only one person answering their calls, who was not available at time and is not very customer service oriented (friendly or helpful). If we had another family practice in the area, I would have to change it right away. I hope they improve their services soon.

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Rose Nguyen

Review is catered to administration/ front desk. I wish there is no star review. Although I am insured, they declined to schedule a routine physical. To add, their location is even listed as in-network. I guess this is 2017 unfolding as we seek treatment. Hospitals having power to turn patients away. And this location happens to practice this sort of service. Type of place that REFUSE health services. I wish this does not happen to anyone who is need of treatment for any kind of illness. Very disappointed, we allow institutions like this to remain in operation.

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Richard Nixon

My name is Richard okurowski I have been a patient here for 6 days. After leaving OLOL ama which is never a good idea, coming here saved my life. I knew I was sick but not as sick as I was. The team of doctors and nurses along with the whole hospital staff educated me on my illnesses and came up with the best treatment for me without a lengthy hospital stay. I am also able to follow up with the same doctors. They all go that extra mile for all their patients. I thank each and every one of them from the bottom of my heart.

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Janine Daniels

The Emergency room staff & the ICU staff at Baton Rouge General went above and beyond the call of duty to save my life and to make sure I was well taken care of when I had two heart attacks. I died 5 times they did 45 minutes of CPR which they normally dont do. They made the decision to make the extra effort to save me. I am very grateful to them for caring enough to give more than they were required to. Thanks Yall really are the BEST!!!!!! Janine Daniels

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Dawatha Brown

Ive gone here for asthma attacks you will be seen quickly, unlike the lady of the lake where you sit for hours(with a asthma attack). I went here for my OBGYN, delivered my beautiful daughter here in 2010. This is a great hospital to go to. You are seen fast they are very nice and kind. The rooms are nice and clean. This is a recommend hospital!

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CA

Carter Bingham

Maybe if some of the degenerates that use the emergency department like a physicians office were to take on some self accountability - they wouldnt have to wait so long. They could either live healthier, see the right physician in their office, or suck it up and pretend like they had to pay for services rendered....More reading - Less breeding!

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Herb PHYSIQUE

You will literally die in the waiting room!! Had a guy sitting in the waiting room with half of his finger cut off for 4 1/2 hours!! eventually the guy left and went to another ER, I dont recommend anyone to come here, work here, go to school here, none of the above etc!! If I could give this hospital a 0.1/2 star I would!

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Joi Legard

Worst service ever. When I tried to ask the nurses questions about my moms progress, they were very unprofessional and rude. I was trying to figure out why nobody was talking to us or updating us and one responded with "everybodys waiting". She just rushed me away and didnt even let me complete my sentences.

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