Category: | Dentist |
Address: | 190 Park Ave, Portland, ME 04102, USA |
Phone: | +1 207-874-1028 |
Site: | communitydentalme.org |
Rating: | 2.2 |
Working: | 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM Closed Closed |
MA
Margaret Kelley
Thus far Im very unimpressed with their customer service. I faxed over my paperwork (the fax confirmation came back as successful) and waited a few weeks to hear back. 3 1/2 weeks after I faxed the paperwork, I got a dental abscess which required an ER visit and antibiotics. I called after to inquire what the status of my application was. They stated that they never received the paperwork, and that "Sometimes our fax runs out of paper and we dont get the applications". So I guess anything received when the paper runs out (which they should be checking anyways) they dont receive faxes? I dont know. Every fax machine Ive worked with prints the faxes when paper is put in the machine. Anyways, I faxed it again, with writing on the cover page saying in big letter "ORIGINALLY FAXED ON 3/11/11. PLEASE CALL *** *** ****" WHEN RECEIVED." No one called. I called again today and they did receive it, and I still have to wait 3 weeks to a month to be seen. I plan on complaining to someone higher up about this, because their mess up is costing me a lot of money, as I will have to go on another round on antibiotics to avoid the infected tooth abscessing into my face again. If youre going to be a facility that services low-income people (read as: whose lives suck enough as it is), please dont make it more difficult to obtain these services.
RE
Rex Red
Community Dental on Brighton Avenue in Portland Maine saved my life! I went in for a cleaning and they immediately sent me to an endodontist. The dentist at the clinic saw I had a dead tooth, informed me of its seriousness and referred me to a specialist. Two days later the endodontist was repairing my dead tooth. Prior to this I had been to 15 doctors and they were all puzzled wondering why my health had been rapidly deteriorating. It took a dentist to isolate the problem. I had the dead tooth fixed by the endodontist and then Community Dental filled 6 cavities, did a deep cleaning and one routine cleaning. I am 100% impressed with their affordable service and would highly recommend their clinic to others who need dental work done! My health is returning and I literally owe my life to their excellent care!
MA
Marta Seastead Gaines
Its almost impossible to get through on the phone. You must show up earlier than others in the morning to get an appointment. When the work is done, there is no outside of the box thinking as with others. Its take an impression while the affected area is swollen and the replacement doesnt fit after the swelling is gone. The prices are not discounted at all. Check the internet and youll find that prices quoted are average as for mainstream dental. Sliding fee is not accurate at all. While the dental teams are nice people, the front desk staff ARE a different matter.
CA
Carlene Zullo
Ive been going to Community Dental Portland for 10+ years and I can honeslty say I cannot think of one bad experience Ive ever had there and Ive had various procedures done from a root canal, root scaling and planning to my regular cleanings, Im grateful that I can get these procedures done due to their sliding fee scale making it affordable for me.
CH
Chrystal Prentiss
When I had problems with my teeth due to an accident the dentist who didnt even know me treated me like an addict which was very up setting since Ive never done drugs I feel they shouldnt judge you if they dont truly know you
KA
Kathryn Henson
Negative. I found the dental hygienist rude, as well as the dentist. He looked in my mouth for 30 seconds and didnt allow me time for questions, Im having a cavity filled soon and then Im done.
CH
Chansatha Meas
Receptionist was unprofessional (eating snack while talking to us) and she was rude to my client. Not friendly at all. Very disappointed. Please treat them the same way you want to be treated.
BR
Britany Trier
I liked nothing about Community Dental. Their staff is rude.
AL
Alejandra Guardado
Poor treatment to their patients! Very unprofessional!
AA
Aaron Fontes
Rude an unhelpful
DA
Davy Prach
Rude staff.