New England Smile, LLC

Reviews 20

MA

Maureen Colton

March 18, 2016 I wanted to thank Dr. Phan for caring about our daughter Emily. She plays college softball and recently sustained injuries to her gums and teeth that needed quick attention. She was hit with a softball as they were preparing to go to Florida for Spring Training. In a panic, I called Dr. Phan on a Saturday night to explain her injuries. What struck me was that Dr. Phan offered to drive back to Plymouth Saturday evening to look at Emily even though he was on the other side of Boston at that point. I felt we could wait til Monday and he squeezed us in. I felt very reassured and on Monday he suggested the best plan for Emily. She had worn braces in high school and had been very dedicated to wearing her night guard to keep her smile. I was worried about permanent damage. Because of his suggestions and commitment, Emily was ready and confident to make the trip to Florida and had a very good week. She was not worried. In addition to his daily suggestions, we had a sports guard ready to go for the games. When we came back from our trip, there was a message on our machine checking in on Emily from Dr. Phan. That to me was above and beyond and very touching to us. Dr. Phan is very thorough and knowledgeable, but also very caring. I will recommend him for anyone in need of orthodontics care for these reasons. He didnt have to go above and beyond but he did. In this day and age, that says it all, especially when it comes to our children. Maureen C. Kingston, MA

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CO

Coreen Abutayyoun

Weve found New England Smiles patient treatment to be exemplary. Kristin Gibbons, CDA has managed to make my very anxious son feel safe at the orthodontist. Her gentle, reassuring manner is a tremendous comfort to him. She has checked in on him multiple times after visits and even met us when the office was closed to supply us with a special syringe to clean his palate expander and to offer words of encouragement. Dr. Phan also has a comforting and reassuring manner. My son is completely at ease in his care. He explained my sons treatment plan in a way that was clear and easy to understand. He engages my son during every visit and shows genuine concern. I trust his plan for my son and his orthodontic skill. Recently, Dr. Phan met us at the office at 9:00pm to fix my sons palate expander when it became loose. I am deeply grateful. Dr. Phan and Kristin Gibbons make us feel like my son is their only patient. I highly recommend this practice.

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Heather Hardy

I love Dr. Brian! With my son having Autism, certain sensations make him uncomfortable so going to the dentist always makes him cringe. He would rather go to school all day than to even walk into the dentists office. However, Dr. Brian is fantastic with him. He takes his time and when my son told him he was very nervous, Dr. Brian sat and had a conversation with him. He explained everything that he was going to do - both before starting and then again while doing it. Hes had multiple teeth pulled as well as numerous cleanings and he always comes out smiling. My daughter says going to the dentist is "so easy". The technicians and receptionists are incredibly friendly too! Weve been going there for years and weve never had a bad experience!

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Debbie Ventresca

Dr. Brian erased the fear my son had and replaced it with a Disney movie, balloon animal, piggy nose and a prize on the way out. I had to call on Easter morning because my sons face was very swollen and Dr. Brian called me immediately and took care of us. Most recently Dr. Phan put braces on my oldest son and the office staff has been so supportive in filling out the proper paper work for insurance purposes. I cant say enough about New England Smile and I refer everyone to them. I am so lucky to have them for my kids. Every employee is wonderful!

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Tara Young

Fabulous experience today! I recommend New England Smile 100% for anyone looking for a pediatric dentist/ortho . My son needed a checkup and wiggly tooth removed and Dr. Brian was the only person I would trust to do it - Any parent that has a child with special needs/autism or anxiety/sensory issues should go to Dr. Brian and his team! A++++++

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Jessica Orozco

Dr. Phan is so knowledgable and helpful and gives all the options that you could possibly choose from. He also gives you all the pros and cons of each option so you can make the best decision for yourself. The staff is really friendly and helpful as well!

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dawn davidson

my daughter who has anxiety and autism loves her new dentist, she was able to go in by herself for the first time. the staff is kind and friendly and patient with her. we both love it there.

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Lily Chan

Dr. Phan is very gentle every time hes adjusting my braces. He make sure the end wires are not cutting my mouth. His precision even shortens the projected time. Now, I have a smile I love.

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Jackson Waters

My kids love it here. Dr. Brian is amazing and patient with all of them, and Dr. Phan is very helpful in getting us ready for their braces. The staff are all very friendly, too.

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Sarah Brown

Great dentist! We had to get in for an emergency, and they fit us right in. Dr. Brian was very nice, and gave both of our kids balloon animals. I would definitely recommend.

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CA

Cara Jordan

We have had such a positive experience at New England Smile! Dr. Schmidt is caring, attentive, communicative and warm. I am so glad we found this practice here in Plymouth!

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MA

Marcia Kingsland

Weve never had a better experience than with Dr. Schmid and Dr. Phan. Both of my kids love them and I recommend them to anyone looking for a dentist.

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Kristin Leonard

My son is only 16 months old and the atmosphere and patience of Dr Brian will keep me going there until hes 18 years old! Great place, great staff!

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April Matthews

The office staff and doctors are so wonderful with the children and parents! Love that ortho is in-house. So glad we chose this office!

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ameka shanks

My kids (3,6) love Jen!!! She is so patient and amazing with them!! What kids say they love the dentist? New England Smiles kids!!!

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Michelle Fitzgerald

Ive taken my son now for over a year, the staff is so great with him and Dr Brian is the best. They are so great we love going.

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Jamie Hoover

Got my teeth cleaned again at New England Smile! Great job and very helpful with all my concerns. Everyone is super nice!

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Nate Gurney

They are awesome. Helped us out when my son broke his front teeth. Got us in that day.

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Tiffany Wrin

Great place! Very Clean office, rooms and equipment. Dr. Brian is great with kids!

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Brianna Baker

Awesome! My son loves the dentist now!

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