Bay Country Veterinary Hospital

1197 Generals Hwy, Crownsville, MD 21032, USA

Category:	Veterinarian
Address:	1197 Generals Hwy, Crownsville, MD 21032, USA
Phone:	+1 410-923-3040
Site:	baycountryvets.com
Rating:	4.2
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–6PM 8AM–4PM 9AM–12PM

Location

Photos 21

Reviews 16

Handy Man

Some of the staff is ok, but they could be a little too sappy/fake. Then they did sneak charges on my bill that were not clearly explained or exactly truthful. For instance they showed me a $400 or so cost for shots for my dog; I explained that I did not want to pay this at the time and to only give the most important shots. Next thing I know, I am checking out and BAM they stuck me with an extra shot that I did not agree too. They also told me that charges for a poop test were included and that I only had to bring the poop, but that was a lie and I was charged. Then as I was about to walk out of the door, they literately RUSHED one more test and the tech would not tell me the results as she ran past me and whispered something to the Vet. Now I need heart worm meds. The poor girl ringing me up was nervous and almost babbling about how expensive pets were as she hit me with the total, BAM, $500 and change. I just paid knowing I would NEVER return, especially since they had already hit me with the BIG missed appointment fee. They hit me hard on the Heart Worm meds too and I felt violated to see how inexpensive it is to just buy it on Amazon. My wife was very upset and called them right away and canceled all future appointments.

Ramica Branham

I couldnt put zero stars so Ill settle for one. We just has a baby which caused my bird to act out in a plucking temper tantrum. I called the vet and explained that he was now starting to bleed. They did a ton of tests (of which they did not explain to my husband was not included in the exam) only to tell us exactly what I told them "hes just acting out". They gave no suggestions about the bleeding (Which was my only concern) and told him to look online for suggestions for stressed birds (which is what I was doing, last resort call a vet is what it said). What made it worse was that they called the police on my husband because he was nodding off in the waiting room.Embarrassingly enough, he had to explain in front of our ten year old son that he starts work at 4am and was extremely worn out at this 7:30 pm visit (hence the giant mug of coffee). He only came out this late so that I wouldnt have to bring a nursing baby out in the cold to a vet, and so our kids wouldnt have to worry about a bleeding bird hopping through the house. I plan on starting a pet boarding and dog walking service in the near future, this will NOT be the vet that I will partner with. Its a shame since I am looking for a good vet to help with our exotic pets.

A Private User

I had a guinea pig that had an abscess on his cheek and a "swollen lymph node" on his stomach that were diagnosed by another vet hospital. The other vet said that I would need surgery on the abscess, and that they would likely refer me to a specialist in VA. I went to Bay Country for a 2nd opinion, and I am glad I did! The vet picked up my guinea pig and kissed him when she first saw him. She then looked at the "lymph node" and swollen cheek. She aspirated both, and discovered that the "lymph node" was another abscess and gave me instructions on how to treat them. I am happy to say that I didnt require any surgery to treat the wounds, and my little guy is almost 100% better.

BeatriceStCyr

The level of care at this facility is good, but I agree with the experience reported by others, in that our bills are *significantly* higher than when Dr. Hall was operating out of this location. Its also not unusual for us to be peppered with recommendations on miscellaneous tests. We love our pets, but dont have unlimited funds to pay for costly non-essential testing and services. We take our pets to Bay Country when necessary, but unless the high cost of their pet care comes down, well have little choice but to seek alternatives.

Lisa Mazza-Culver

When I moved from the Eastern Shore, I did not have a vet. My 12 year old Doberman was very sick and I was referred to Bay Country by a close friend. My first vist was with Dr. Bauer and on that first visit I had to put my sweet boy down. Dr. Bauer and the staff were AMAZING. I have been taking my pets to Bay Country ever since that first visit, which has been over 6 years. I highly recommend this practice if you are looking for exceptional knowledge, care and compassion for your pet ... and yourself.

Donna Toomey

I have two special needs dogs who board with Bay Country Veterinary. Paisley and Tully receive "Rock Star" treatment! I especially appreciated the text updates and pictures during our recent two week trip (the longest weve ever left them). The peace of mind knowing they are safe and the genuine affection shown to our little ones is priceless.

Janice Tippett

Dr Bauer is the best vet in the area. He is caring, patient and knowledgeable. He listens to my concerns and does not over medicate. He has treated all of my dogs for the last 13 years. And when my dog was violently attacked he took my calls and even showed up at the emergency vet hospital to be there for us.

Amber H

I initially started coming here because of the location, but stayed because of the great service provided to myself and my dog. The veterinarians, technicians, and office assistants here are very friendly and are thorough. Bay Country is well worth the cost, I know my dog is really taken care of here.

Kayla Messina

I had my first visit a few days ago with my pitbull Cody. Everyone was so friendly and welcoming and you can really tell they just love animals. I drove 45 minutes to have my visit and it was completely worth the trip. This will definitely be my primary care place for my dog from now on :)

Andrew Clive

The Staff at Bay Country are amazing. They take time to thoroughly explain everything and are up front about costs. They go above and beyond to provide the best care possible, and it;s clear they want the best for each of their patients.

Kate M.

When I bring my fur babies here, I can trust that they will be in good hands. Thank you to everyone at Bay Country Veterinary Hospital!

Andrea Jones

I really like the vet staff. However, I need to find another clinic after I was charged $189 for a missed appointment.

Kathy Broady

Dr. Bauer and staff are always so good with our dogs and really do care about their well being.

james johnson

Would like for the facility to be updated, however awesome staff and doctors

M Sully

Bailey has a Doc crush on Dr. McLean!

Joshua C

Friendly and loving staff.