Skin Oasis Dermatology scar

Reviews 10

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Tiffany Gregory

I dont know where to start. I called to make an appointment and was told they had a cancellation the next day (less than 24 hours). They still required me to pay $40 fee over the phone to make my appt when technically I was doing them a favor by replacing a cancelled appt. When I arrived and fill out paperwork, I decided I did not want to fill out the credit card authorization form because I dont like my credit card info just floating around. I explained that to the person at the desk and she wasnt so happy. After several questions on my part as to why a doctor would need to keep cc info on file, I was told me that if I didnt fill it out I would have to pay a $60 deposit for appts plus my copay. I was actually okay with that until she called me to the front and asked me for $100to be seen ($60 deposit for the appt I was there for, and the normal $40 deposit they require for appts (which I paid the day before). I was dumbfounded that they were trying to charge me $60 because I wouldnt let them keep my card info on file as I thought that fee was for future appts. I asked if they had the $60 policy in writing and I was told no, not as of yet. (???? Huh???) I politely asked for a refund of my initial $40 and left without being seen. The policy that hangs on a plaque in the office is different than what they are starting regarding appts. The television in the lobby plays a loop of cosmetic services they provide as they seem to just be about selling selling selling, instead of service! I wont be going back...ever! Oh...also I had a 9:00 appt and at 9:00 there were two people in the lobby ahead of me. I left at 9:30 and still had one person in the lobby and more in the back. So looks like service is pretty slow to me. If I have to pay $40 to show up, shouldnt you at least be on schedule??

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Candice Dean

Great Doctor & Staff I traveled and am traveling quite a distance to see Dr. Miles, as she was referred to me by a friend. I live in Alexandria, VA and as you can see, shes located in Gambrills, MD. I wanted a doctor who knows how to treat skin with melanin as I have dealt with adolescent acne as well as adult acne, and have pitted scarring. I have seen Dr. Miles twice, and have done 2 sessions of PRP with Eclipse Mircopen Microneedling to reduce pore size as acne scarring. So far, I can see a difference. Dr. Miles is patient and honest in her assessment, and I was informed it will take several treatments, but, I am happy to see positive changes. The staff is great and I havent had to wait in the waiting room long at all.

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Kelly Gates

Dr. Miles has excellent patient communication skills. She is a great listener as well. Her demeanor is kind and caring. She is very professional. Once she chooses the needed treatment, she speaks to the patient first, with respect, and then she communicates with her nurse what will be prescribed. The front staff is efficient and professional. The environment is clean and welcoming. There was no wait, I was seen as soon as I completed my paperwork. The deposit policy is clear and given up front. As a business owner myself, I completely agree with the requirement. The policy ensures a respect for the time of the staff and other patients. I am pleased with Oasis Dermatology and I highly recommend this practice.

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Poly Class

I most recently visited in May for a chemical peel, the highest concentration they have. At 43, my skin has never looked better! I have also tried the SculpSure, and with just one session, have already seen dramatic shaping and slimming in my upper abs. I have done laser also and only use their skin care regimen for continurf results. Skin Oasis Dermatolgy and Dr. Katina Miles have never disappointed or failed me. I am in love with how pure and clear they have made my face. I and the friends I referred are in love with the results they see! I am a frequent visitor and cannot get enough! Do yourself a favor and trust Dr. Miles with your beauty. She is THE BEST ever!!!

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Kiaxoxo

I tired to make appointment through the phone & the lady I was speaking to was very rude & was yelling at me the whole time. She had a really bad attitude and was just yelling constantly. She kept yelling about she couldnt hear me through the phone but she could hear me perfectly fine and I had to repeat myself over and over again but she kept yelling at me. She wanted to take my credit card information through the phone and I refuse to give it to her I wanted to wait till I got to the office to give it to her but she yelled and said like I told you before this is how you have to pay you have to put down a $40 deposit.

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Debra Carr

Dr. Miles spends time explaining everything and answering your questions. I never feel rushed and I never feel pressured to buy products or additional services. I spent years and a lot of money seeing a doctor in Washington, DC that was highly recommended but I never saw results. With Dr. Miles I saw improvement to my skin tone and texture in 6 to 8 months. This could be because Dr. Miles is aware of the latest treatments and techniques and is not resting on her reputation.

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Ms. C.

Great first experience! I had a great first experience. The office is very state of the art and once you get checked in, the staff is extremely nice. Dr. Miles took her time and answered all my questions. The Aesthetician was also very nice and I didt feel like she was trying to push products on me. I would recommend them and will return. Although Im not pleased with the upfront fee to schedule an appointment, since its my copay Im not too bothered by it.

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Lillie Asher

I had an appointment with Dr. Miles yesterday (10/12/2016). Her and her staff are fantastic!! I feel Dr. Miles took her time to ensure my questions where answered, she made me feel at ease with a skin issue that was embarrassing to talk about, she was wonderful. I highly recommend visiting Dr. Miles for your Skin Care needs.

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Sheri D.

I had a better experience with this office than my previous dermatologist. I like the services they offer.

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Jessica Kahn

Wonderful Doctor, office & staff!

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