Dr. James L. Clagett, DDS

Reviews 10

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Bryan Jackson

Let me start off by saying that the quality of work I received while a patient there was exceptional. I hadnt been to the dentist in years and my teeth had serious issues. They welcomed me in, laid out a plan and made me feel comfortable that everything could be taken care of. Everything was great, the work done was phenomenal, the staff was incredibly friendly, the co-pays were low. After every appointment they wanted to set up another one to keep working, I ALWAYS stated that I wanted to make sure that my insurance was still paying and that there wouldnt be a problem next time I can in. I was always assured without a doubt that the insurance was paying and everything was fine. Eventually, I knew I was approaching my maximum benefit for the calendar year, so I always prodded and prodded to make sure there was still money left towards my benefit. "Everything is fine" Then, I got a secondary insurance. I went in a week before my next appointment to make sure there was time to resolve any issues, just in case. They took my information and again everything checked out, I was covered. Five more appointments went by where they billed my primary and my secondary insurance then scheduled another appointment. Every single time they charged me no co-pay and I protested every single time that it was too good to be true. I was told, "welcome to having two insurances". Lo and behold I just went in and paid in full the last five appointments because I had reached my maximum benefit on my primary and my secondary doesnt cover this office after I was told repeatedly that they were both paying and I was fine. The bill wasnt reduced to the amount that the insurance companies haggle down to, there was never a single admittance that the front office didnt actually know if the insurance company would pay the whole time. All I got was heres your outstanding balance have a good day. In summary, the dentists in the building are friendly, professional, and very skilled at what they do. If youre looking to become a patient here, talk to your insurance company yourself to make sure that they cover this office and what charges to expect because the front office will always tell you that everything is good.

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Tina Parks

If i could give 0 stars I would. This has been the most miserable experience with a dentist I have ever had. I used to go to this dentist years ago and the previous dentist was amazing. I have recently gone back and was seeing Dr. Chris. It has been a complete nightmare. I have had more problems with my teeth that he worked on and it has cost me over $3k to fix what he has messed up. I have been in so much pain, the one tooth I had to rush to a surgeon to get it pulled because I couldnt stand the pain anymore. One tooth that has never bothered me at all I now have to get a root canal because he has exposed a nerve. He replaced two fillings in the back and ever since my mouth has tasted like straight metal. I have been back to him at least 3 or 4 times to get him to try and fix the problems. Well here is June and problems still are not fixed my mouth still tastes like metal. When I mentioned that to him he acted like he had no idea what I was talking about. I called the office today because Im just tired of being miserable with tooth pain. When I spoke to the secretary and explained the situation to her she told me I would have to wait 7 weeks to get an appt with Dr. Glagett. I told her I really couldnt wait another 7 weeks. She repeatedly told me I would have to see Dr Chris when I had repeatedly expressed my displeasure with him. After about 20 minutes of arguing with her she asked for my phone number and told me she would have someone call me back. This has been absolutely the most horrible dental experience I have ever had. Not only am I out of pocket 3 grand I will more than likely have to find another dentist to fix the mess that this dentist has caused. If I get any kind of response from this and something changes in the next few days I will delete my post. I hope others have a better experience than I did with Dr Chris.

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patty Brokos

Awesome dental office. Dr. Stephen Kusmack is just wonderful. I have not seen Dr. Clagett yet. The nurses are great and friendly. Dr.Kusmack called me his self to see how I was doing, after my procedure. The nurse called me the day before to notify me of an earlier appointment I could have if I wanted it. You do not find Dr.s that make it a conscious effort to see how their patients are feeling. I will forever use this dental facility, thanks to Dr. Kusmack and his superior staff.

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Sophie Wagner

It is always a pleasant experience every time I go in for one of my appointments with Dr. Clagett. He is so personable and professional and really made me feel at ease when I underwent a procedure last fall. I was a little nervous but he explained everything to me and I felt no pain.

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A Private User

I really love this dentist. Every time I go in for an appointment the staff is so friendly and personable. The office has a nice warm feel to it and I like how convenient it is to my work so I can set a time for a teeth cleaning for my lunch break or after work!

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A Private User

Overall a great experience! I went in for the first time last week for a cleaning and the hygienist did a very thorough job at cleaning my teeth with now pain! The staff was so friendly and I have never been more comfortable getting my teeth cleaned!

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Amberly Walters

I really like this Dentistry and how the staff treats you. They are so welcoming and make you feel right at home when you go in for an appointment. The hygienist is gentle too and gets you in and out while doing a thorough job.

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Brian B

Friendly from start to finish. Gentle yet meticulous during the cleaning. 5/5 Sucks that they are booked 7 months in advance. Had an emergency come up today and I will likely have to skip this cleaning.

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Jerica Lawless

Dr. Clagett is the the main reason I go here. He is wonderful and is very accommodating. When I go in for my appointment I never have to wait long and the staff is very courteous and congenial too.

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Catherine Citroni

Best dentist ever! I fly in from out of state to continue going here.

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