|Address:||1835 University Blvd E, Hyattsville, MD 20783, USA|
|Working:||9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 8AM–6PM 9AM–3:30PM Closed|
Today I went to Visual Eyes for the first time. I am new to the area and need to get all my health appointments together. The location was easy to get to and there was parking. The office was a little difficult to find as its on the second floor of a building. I couldnt find the elevator at first, but I asked someone and they pointed me in the right direction. The receptionist and assistants were all very nice and welcoming. They were efficient and thorough. I received a call ahead of time to collect my insurance information. I called right before my appointment asking about my copy and they were able to give me details. I received two-three reminder messages/texts, so I didnt forget. They were open on Saturday which is very convenient. The pre-eye exam was quick and easy. There is a new option to get eye images versus dilation. Its out of pocket $39 versus insurance paying for dilation. The perk is you dont have blurry near sighted vision for the next 3 hours and dont have to wait an additional 20 minutes for Dr. Pam to check your eyes again. The assistant explained the advantages and disadvantages of both options to me and didnt pressure me to do the paid one. Dr. Pam was very personable, energetic and social. She was kind, funny, thorough and quick. She really has a bright aura. She was also clear in her explanations. Overall, I had a good experience. As far as my contacts go I had my old prescription so she had a base to work from. My left eye seems to be changing so I may have to go back for an adjustment, but I dont have anything bad to say about my experience. Go see Dr. Pam!
I had an appointment at 11am so i get there at 10:50 i walked in and none of the employees even looked at me not even a Hi. Nothing! So i waited at the desk and the lady was like yes i was like i have an appointment she said go have a seat i waited it became 11:30 and nothing no one said anything to me so i walked out and went to the Langley park optical and was attended fast! Never again going to this place !
So nice. If u a single Mom u should go here 4 ur eye exam
Slow service. Rude staff. I wont be coming back.
Very nice, professional.