Category: | Home Health Care Service |
Address: | 1615 York Rd #205, Lutherville-Timonium, MD 21093, USA |
Phone: | +1 443-275-2796 |
Site: | brightstarcare.com |
Rating: | 5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Sally Kentch
This is a wonderful agency. Their response to our need for an aide to help with our mother who was ill and dying was quick, compassionate and professional. Scheduling an aide was easy and simply friendly. Ruth (one aide) shepherded us through two weeks of a hospital stay and nursing home care. My siblings and I completely trusted Ruth with my mothers care and could see that my mom felt comfortable with her. Ruth was sensitive to our needs and taught us how to best comfort our mother. She understood and was respectful of the hospital and nursing home staffs roles and responsibilities and interfaced with them and us in a manner to make sure mom got great care. We had two other aides for a short time and they were also skilled, thoughtful and sensitive. I recommend this agency with highest marks.
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wesley branch
It was not an easy choice to move my parents into an independent living facility. My father is 96 and suffers from Alzheimers/Dementia. My mother has been taking care of him for some years. It was hard for my mother to make the transition and to admit she needed help. I chose BrightStar to provide an aide for my father, and I have not regretted the choice. Kemi is a Godsend. She knows how to connect with my father and how to deal with his different moods. She has been able to get him to do things no one else could. There is even a change in my fathers personality when Kemi is around. I also like the fact that you talk to an actual person when you call BrighStar instead of a phone prompt. Staff returns calls in a timely manner and are attentive to needs.
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Keyonna Jones
I Am A Current Employee and It Has Been A Pleasure Being Apart Of This Company. Not Only Is It A Team Atmosphere, Its Like A Family. Brightstar Healthcare Value Their Workers, Clients And Sincerely Appreciate Their Caregivers. This Has Been The Best Employer Out Of My Healthcare Experience Because Their Love and Genuine Compassion For The Healthcare Field. Brightstar Is Big on Providing Excellent Care For All Clients as Well As Making Sure The Workers Are Happy. Thank You To All The Staff I Appreciate Yall and Look Forward To Many More Years With Your Company.
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Julie chmura
BrightStar has provided excellent care for my 92 year old father. His mobility decline made it challenging for my siblings and I to provide care for him in his home because of our work schedules. His care taker Jackie is perfect for him. His mood has greatly improved, as well as his ability to remember things as he is engaged in conversation daily. Having BrightStar there 5 to 6 times a week has greatly improved his quality of life and is well taken care of byBrightstart. I highly recommend BrightStar for the care of your elderly parent!
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Linda Levy
Laura McAndrew was my first contact with Brightstar. She explained options extremely thoroughly. I live out of town and was trying to move a family member from one facility into independent living. Laura made everything so easy and doable. She went out of her way and above and beyond her job to assist with the move and followed up for weeks after, to make sure my family member was not just taken care of, but "happy" as well! Laura is a gem!!
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Laurel Anderson
Tynisha and Kionna and others on the Brightstar staff were exceptional in their care, for a year, of my brother, Paul Rupert. They went beyond the call of duty numerous times, were professional but also warm and personal. I am a retired RN with several years of home care and case management, and have seen the worst and the best. And Brightstar is definitely the best. And my brother loved them. Laurel (Audie) Rupert Anderson
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Liz Rhode
Great Administrative and Support Staff that meet clients needs. They are quick to respond and make staffing changes as requested to find the right fit for our loved one It gives our family peace of mind knowing that Mom has assistance to help her in her daily living needs. Raquel, Nicole and Josephine have been angels with her! Thank you...
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jane obaza
I was very satisfied with the Brightstar caregivers, especially Ruth, who cared for my mother during her last illness. Ruth was very gentle and attentive to my mothers needs. The office staff was responsive to our scheduling needs. Also, Paula was concerned that I wasnt taking care of myself.
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Amy Craven
The office staff has been a pleasure to deal with always courteous, professional and responsive and to our requests. Everyone we have had contact with has been wonderful, and we cant say enough about the quality of care provided.
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James Edwards
My experience with BrightStar Care since 2011 has been both rewarding and life saving. Im a 56 year old quadriplegia male. The BrightStar staff has maintain professionalism and always have provided me with excellent care.
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kathy carter
I believe this is the best job Ive ever had! I have the BEST clients. I get to meet and care for some clients who have lead fascinating lives..listening to their stories helps make my job easier
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John Welch
All of the staff at the Baltimore Brightstar are professional and caring. I feel confident knowing my father is in such competent hands! Thank you!
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Bruce Ziemann
Always responsive and professional. Well trained staff. Flexible scheduling in response to changing needs and situations.
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nickie sullivan
Friendly work environment staff is wonderful flexibility hours to meet your need.