Pollack Michael S DDS

Reviews 7

JO

Jonathan Toto

I recently moved to the area and was extremely nervous about finding a new dentist, after a google search I discovered Dr. Pollack and made an appointment. Right away during my first phone call with Dr. Pollacks staff, I knew I made the right choice. During this call I spoke with Claudia, who was extremely helpful and walked me through insurance process (with all the patience in the world I might add), and made sure I was able to find an appointment that fit into my schedule. On the day of my visit, I was greeted by Claudia and Claire who could not have been friendlier and more welcoming to me (this really put my mind at ease as the nervousness had crept back in). During my cleaning the hygienist was extremely thorough and gentle, while teaching me the proper way to floss. I then was greeted by Dr. Pollack and Cheryl, his assistant, again I I could not have asked for friendlier people. During my initial meeting with Dr.Pollack he outlined and walked me through the procedure I would be undergoing that day, taking time to answer any and all questions I had, with detail and care. During my procedure (I had a crown put in), Dr. Pollack was extremely gentle and thorough again taking the time to make sure that I was not in any pain and that I was completely comfortable for the duration. Needless to say both Dr. Pollack and his staff, made my first visit to a new dentist easier and will be my primary dentist from now on.

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PA

Paul Sundberg

Avoid this dentist, no matter how qualified he may be medically. He is only in business to extract customers money along with their teeth by tacking on needless "services" above those the customer requests or are medically justified to pad the bill. My experience: I contacted Dr Pollacks office from an overseas university on 6 Nov 2014 to make an appointment for a basic dental cleaning during my short time in DC for an academic conference. I was given a choice of 3 different openings and quoted a fee over $240! In addition to the requested cleaning, I was required to agree to $100+ for x-rays (although I wouldnt see the same dentist again), a dentists inspection, and a fluoride treatment for an additional fee. I told the secretary I would be happy to have just the basic cleaning by a hygienist that I actually needed and I emailed to confirm these original wishes. We set an appointment for 25 Nov at 8:50 am. After sitting on my email (while I assumed the appointment was valid) the office emailed me a week from the conference to inform me the dentist had decided to cancel my appointment with no reason given, just a bland recommendation from Dr Pollack that "it was best to see my own dentist." (I had requested only a hygienist.) It is clear this office is purely in business for the dentists yacht, home refurbishments, and golf vacations.

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GA

Gail Klein

ONE WORD---FANTASTIC!!!! Dr Pollack and staff was by far the best dental experience I have ever had! Dr Pollack was gentle and caring and painless!! Dr Pollack explained everything very thoroughly and asked If I had any questions. I was having major discomfort on two teeth which no other dentist had been able to diagnose --not only did he diagnose what was hurting me for three years--- he fixed it and now it feels like never before! I am so grateful to Dr. Pollack and would highly recommend him to anyone. I feel so lucky to have found a dentist i truly trust! His staff is stellar --starting from the front desk where Claire and Claudia held my hand through all the dental insurance confusion and they even submitted all my claims for me-----Incredible.. Cheryl his dental assistant was a warm fuzzy type person and immediately put me at ease---she is wonderful. Margaret the hygienist is superb---- thorough but gentle and she taught me how to floss correctly--something I had been doing incorrectly my whole life. This is a true gem of an office---- you just dont find this level of trust, comfort and caring often. Dr. Pollack is the best dentist I have ever seen-----GO SEE HIM! You will be so glad you did. One very happy patient!

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Alex Schlueter

I had two appointments at this office over the last year. While I was satisfied with the care I received from the hygienists, my biggest complaints were 1) despite confirming they were in Humanas network, they werent, 2) upon his request I spent 10-15 minutes helping Dr. Pollack with his computer at the end of my first visit - very unprofessional, and 3) Dr. Pollack didnt show up to my second appointment. One top of this, the practice itself is not very convenient or accessible. Its located in a dark hallway on the second floor of an apartment building (which the patient needs to call to get the entry code for) and they dont communicate by email. Please seek a better and more professional practice than this one.

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CL

Claudia Arguera

We love our dentist! Dr. Pollack is caring and gentle. I am so happy I found Dr. Pollack after so many bad dental experiences. Dr Pollack explains everything in easy to understands terms-- not dental talk and he never seems rushed. He has a wonderful personality and always seems to be smiling with his own beautiful white teeth. I was always embarrassed by my front teeth and Dr. Pollack did veneers and crowns that are just beautiful. I am so thankful for being recommended to see him. If you are looking for a dentist I give him a 110% recommendation.

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CA

Catherine Schneider

Dr. Pollack is hands down the BEST dentist I have EVER been to!!!!! I called in last minute because my tooth was hurting and he was able to fit me in the next morning. I walked in and everyone at the front desk was super friendly and I didnt have to wait for Dr. Pollack to see me, unlike every other doctor I go to. He was a fun, caring, warm-hearted man who loves his job! He fixed my tooth and I was able to enjoy my day! I will be going back to Dr. Pollack from now on! 10/10

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EL

Elisa Lepler

EXCELLENT!!!!

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