Family Life Center

271 Carew St, Springfield, MA 01104, USA

Category:	Maternity Hospital
Address:	271 Carew St, Springfield, MA 01104, USA
Phone:	+1 413-748-7400
Site:	mercycares.com
Rating:	3.6

Location

Photos 12

Reviews 6

ginni fisher

This was my first time having a child the first night few hours after my birth the staff was amazing the following night i can not say the same. A nurse came to check on me once in 4 hours. I pushed the button to try and get help getting up and try breastfeeding since this is my first time Ive never felt so discouraged and spoken to like i should already know the tricks and how to get my baby to latch. I cried after this nurse left my room. I couldnt wait to get home. I read so many good reviews before my birth and cant believe this was my experience here. This nurse spoke to me like I was dumb and should know and be able to breastfeed right away and be able to move no problem. If i have another child i will not come here.

Jason Cintron

Mary-Ann, "Mellon", and Courtney are a few of the nurses who were exceptionally rude and disrespectful. If you have to deal with these, ask for new nurses. They do not make you feel comfortable, they make you feel dumb and certainly dont make the husband/father feel any better. We will not be coming back for our next child. The Family Life Center needs to be reminded and have a crash course to have compassion for everyone who is admitted in their facility, be patient, and make everyone feel welcome. They are caretakers, I question if some of them are there just for a paycheck.

Elizabeth Andras

Amazing caring staff. I didnt feel like a patient, the staff didnt just "do their job and go home". They realy cared and took pride in how it was done I spent 5 days there and me much of the staff I didnt get a bad feeling about any of them above and beyo.d outstanding job

Jesus Lopez

Great hospital I just had my son there in September 16 they treated us like a family and good caring nurses and doctors..

Ivette Tavarez

Had a nurse put her hand over my mouth while the baby was crowning because i was going to scare the other patients.

Steven Laureano Sr.

The best place for a woman to give birth to their newborn.