Total Health Chiropractic of West Michigan, PLLC

Reviews 4

CR

Cris DeMott

I am a 33 year old man with a young family. When I first went to THC, my pain was a 8 out of 10, 90 percent of the time. The other 10 percent, I was at a 9 or 10. Unbearable, to the point where I could not sit, stand or lay without pain and discomfort. I was taking 800mg of ibuprofen and 500-1000mg of Tylenol, together, at least 2 to 3 times per day just to cope. And I was not pleasant to be around.... After my evaluation, the x rays showed why, and Dr. Miller really spoke directly to what I needed. It was not an overpriced pitch, or program, although they have plenty of fancy machines he could have put me on. I would have tried anything....!. Instead he showed me a handful of small things that I could do to improve my quality of life. This included specific stretches for me, an ice pack regimen, recommended fish oil supplements, and of course, regular chiropractic adjustments. After just a few visits I was feeling immense relief, and in less than 3 weeks my pain had dropped to an occasional 3-4, and I am proud to say that I no longer take pain pills for my neck and back aches. Dr. Miller delivered on his commitment to show me a better way to take care of my body. It is my responsibility to do so, and his program showed me how. Regarding the "dog and pony show" in the office, yes it can feel a little forced and over the top at times. But for the most part it is very genuine, and comes from a "customer first" mentality. Most of us simply are not used to this type of quality service anymore, and are so jaded by our societys "whats in it for me" attitude, that we cannot appreciate it when we come across it. I personally really enjoy the atmosphere, and wouldnt want it to change a bit! Kudos to you Dr. Miller, and your entire team! You should be exceptionally proud of the operation you have created, and maintain daily! And dont let me forget Dr. B.... she is amazing at not only her clinical delivery, but also her ability to connect with the patients through her humor and lighthearted nature! KEEP UP THE GREAT WORK THC!!

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cheryl koehler

My first consultation appointment was amazingly welcoming and caring. My husband was with me and from the moment we entered the office we were greeted by a smiling and very cordial receptionist and directed to the waiting area where they have a huge calming fish tank. The office is tastefully decorated with a welcoming atmosphere. A staff member then escorts you throughout each room explaining what each machine is used for. You then are escorted to a waiting room, offered a refreshment n peanuts. You are given the paperwork to fill out as you wait shortly to meet with Dr. Miller. The staff then checks up on you as to any needs. Following completion of required paperwork they also run your insurance so upon your next appointment, you know exactly your Drs. plan of therapy and costs. We then were escorted to Dr. Millers office where he asks specific questions as he reviews your forms you have filled out. Dr. Miller explains his methods of nonintrusive therapy at this point. He was very sincere and took a few notations as we spoke together regarding my physical issues and my hopes to eliminate my lower back problems. Dr. Miller then walked us to an examination room where he explained my general physical problems to a physical therapist who then performed general range of motion tests. We were then escorted back to the main lobby where my next appoitment was scheduled. I like the way the professional initial visit was handled as now Dr. Miller takes the time needed to view my xrays and history prior to making decisions on the best course of therapy for me. I feel very hopeful and encouraged that he is the answer to my needs. In closing, I have sought out medical physical therapy and kiniolagist treatments with no relief spending $$ with little to no relief!! I am putting my faith in Dr. Millers hands and feel this is the answer to a productive, happy, painless future at Total Health Chiropractic. Cheryl Koehler

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B

B B

I am a 45 year old male. When I was 13 years old I was bucked off a quarter horse, and was stepped on my lower back. When I was 35 years old. I fell out of a tree ans landed on some stumps. Which resulted with 3 herniated discs, and 2 bulging discs. I have been dealing with chronic back pain for over ten years. I have taken over 5,000 pain pills and over 2,500 muscle relaxers, 7 pain injection shots. Until my stomach couldnt handle aspirin anymore. I even tried medical marijuana, which still didnt help. I have done 4 1/2 months of therapy 4 days a week. Bought all kinds of exercise equipment to try help alleviate the pain. Nothing really worked. I have always been afraid to see a chiropractor. After exhausting all options before surgery. I called and set up appointment. This wasnt a cheap venture, but waking up everyday without pain is priceless. I had told Stacey I forgot how to smile after being in pain all the time. I been adjusted by all the doctors and felt great after the very first visit. The drx9000 , the spine-force machines , exercise program and massages worked extremely well. I am able to shoot 25 or more games of pool without pain. I recently helped roof my house. Did quarter of the tear-off, lift 48 bundles of shingle, and lift 24 sheets of plywood from the ground to the roof. I also helped roof the front half of house. I truly enjoyed walking in and Mrs. Susan knowing your name instead of a number is great. Mr Phil does great massages. Mr. Nate is very knowledgeable for exercises and the entire office. Miss Caity was always helpful. Mrs.Stacey was fun to work with. Dr. Stupak help me the most with the adjustments. Dr Broxvoort also gave me adjustments. Dr. Miller also adjusted me. Thank you all of you for be kind and caring for the patients. My only regret is I seen Dr. Millers infomercial 10 years ago and it took me so long to call, and get my life back.

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AU

Autumn Jacobs

I called THC and asked if they accepted my insurance and they said yes- PERFECT. Got there-and was blown away about how professional the staff was. Very well dressed, very friendly. They gave me a tour and showed me all the different aspects that they had to offer. They even sat me in a room where a gift bag and welcome letter with my name on it waited for me. I met with Doctor Miller-he said that their insurance person was out but they "thought" I hadnt reached my deductible with my insurance yet so I would have to pay $180 total for the x-ray and consultation and when I come back for my results the adjustment is free. My pain had been going on for 5 days, I was desperate- I paid for it and got the exam done. I go back today and mention that I had talked to my insurance and I had met my deductible- this is where I find out that they are OUT OF NETWORK and I would have to pay for all "treatments" that he recommended until I met my out of network deductible. Also- that the adjustment was not included in the $180 I already paid. No thanks. I pay for insurance for a reason that covers chiropractic visits. Maybe I didnt ask the right questions but I feel like when I asked if they accept my insurance they should have told me it was just at a discounted rate and they didnt directly work with them. On top of that- I felt that Dr.Miller was more about getting money. It was very sales like and not much empathy. I may seem like Im naive or a sucker- but sorry Im not. Ill take my business somewhere else.

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