Hopkins Eye Clinic

Reviews 10

WI

Will Gayther

I went to this clinic to get my eyes checked for years. Used to be the main eye doctor did a thorough job, the person selling glasses was pretty good, etc. A few months ago I was falling behind at work and put on probation. I realized that one problem I had was that as I had gotten older my eyes with contacts werent as good at viewing computer screens as they used to be. And my glasses from 15 years ago had gotten old and werent working that well any more - the lens had even developed a yellow coloring etc. I needed new glasses ASAP, I had been to hopkins eye clinic only 1 year ago to have my eyes checked (2 years is the legal limit for contacts). The moment I walked in I got that feeling you get with slimy salespeople. And sure enough, I was quickly on the end of a whole bunch of bull. They told me they "couldnt" sell me glasses unless I payed to go through through having my eyes checked again - and they couldnt get me in for an appointment for 2 weeks. When I went home it turns out they were lying - not only is not not true, minnesota state law actually requires them to make glasses for anyone with an existing prescription no matter how old the prescription is. The girl at the front desk had this big salesperson grin and attitude like she was really enjoying screwing people over. I got fired from my job when I was unable to keep up with everyone else because I was having trouble seeing the screen. A month later I got glasses from another place, and they were just as expected - my vision improved dramatically especially looking at a computer screen. Had hopkins eye clinic simply gotten new glasses for me, Id still have the job. I would have been able to say "look, I got new glasses and my performance went up dramatically" and I would have been fine. Its bad enough when you I have to deal with this attitude at places that Im not a current customer. But being treated this way as an existing paying customer at their clinic within the last 2 years? I cant even write the words Id use to describe my contempt for them or my review would be deleted for foul language. I will never be going back to these jerks. They lied to me, about something that state law says they cannot do, and go me fired from my job.

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Rebecca Nay

I went to Hopkins Eye Clinic after and annoying billing experience at another eye clinic (took me months to get it straightened out) and I couldnt be happier that I ended up at Hopkins Eye Clinic. My exam and contact lens purchase went off without a hitch with great service the second I walked through the door. I recentlycalled to order several different contacts (color, daily and overnight) and it turned out when I had my fitting we had not fitted the overnight. But I had some overnight fitted by the prior clinic, so Tish I believe her name was offered to call the other clinic then talk to the doctor to see if we could order those contacts and avoid my coming in, and that is exactly what happened, and she called me back right away and my contacts were in two days later. I am very happy with the service at Hopkins Eye Clinic.

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Alice Taylor

Ive been going to the Hopkins Eye Clinic for 10 plus years. I trust my eyes to all of the staff including the receptionists who are very helpful and professional even when I was having a bad day like a temper tantrum kid.They forgave me thank goodness other wise I have to go to these pop up roll as many people through the doors type of eye places . Therefore not getting a the complete deep exam that Dr. Hershman gives me for my eyes and for contacts. All of my prescription are 100% correct. He cares about you especially when I wear my contacts way past date to. In all its a wonderful place to get your eyes taken care of. Any questions I have are always answered promptly by staff. I would recommend Hopkins Eye clinic to all my family and friends. In fact I have!

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Jackie Richens

I have used the Hopkins Eye Clinic for several years while wearing contact lenses and have always been pleased. In addition to regular eye care, I had cataract surgery through the Hopkins Eye Clinic. They did not perform the actual surgery but they did a very good job of referrals, suggestions and followup care. They outlined the possible choices but the final choice was mine - with no pressure. The referred surgeon was excellent. It has been nearly two years and there have been no complications or problems and - best of all - I can see clearly again.

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Tanesha Williams

Dr. Langemo was great and answered all of my questions. He informed me every step of the way what each assessment was looking for and was extremely friendly. He was very detailed in his explanations of his findings and used language that was understandable to someone who wasnt very knowledgeable about optometry. Afterwards, a bubbly woman helped me find the best fitting glasses and listened to my needs and wants in getting glasses that helped me find the best pair for myself. This place is great! Im definitely going back in the future!

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Paul Engelhardt

I have been using this clinic since I moved to Hopkins in 2009. Great People Great service. Since using this clinic I have found out the Minnesota Vikings and the Minnesota Twins use this clinic for their players check ups . That has to mean something. I have come into the clinic to get adjustments on my glasses, get bent frames fixed, get screws tightened, get lost screws put in. They always do it without Question. They dont check if you are a customer, they just fix them for free. I like that.

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Julia McCunn

I have been visiting Hopkins Eye Clinic and seeing Dr. Mjelstad for over 10 years. I have always enjoyed my visits with him and chatting about the Twins! He listens, offers options and advice, and seems to always have the time to answer all of my questions. Tish and Sergio in the dispensary are AWESOME. They have always treated me like a neighbor and friend. They have made choosing eyewear fun, with their enthusiasm and humor. I wholeheartedly recommend this clinic and all their services.

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Gabriel Douglas

Dr. Langemo was amazing to work with. I hadnt been to the eye doctor in probably a decade. I was unsure of many of the machines and procedures, and he not only talked me through every aspect of the appointment, but was kind, helpful, and even knew more about the Twins outfield than I did, which is SAYING something. I got there early and got in early, timing was great, the staff was warm, welcoming, and friendly from entry to exit. Highly recommended.

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CA

carrol thornby

My husband and I both went in and had our eyes examined and had much needed thorough exams. It turns out that I didnt need glasses any longer and my husband did (he was long overdue for an exam). My husband picked out some really nice glasses and also a great pair of Raybans. He is VERY happy with them. We couldnt be happier with the service we got. This is our clinic from now on. This clinic was recommended to us by a friend.

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Shad Heffernan

What a wonderful experience! It was my first time at the clinic, and Dr. Langemo listened to my concerns, helped me fix my problem, which overall made me feel welcomed! The staff helping me check in were friendly, inviting and did a great job working with billing, getting my contacts ordered and answering my questions!! Id send anyone I know here, great experience!

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