Category: | Optometrist |
Address: | 12513 Wayzata Blvd, Minnetonka, MN 55305, USA |
Phone: | +1 952-591-1970 |
Site: | northandwatson.com |
Rating: | 4.3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–5PM 11:30AM–4PM |
KE
Kerry Schmidt
I had an appointment for an eye exam at 3:30. I had to wait for 20-30 min between each step of the appointment (screening, doctor, contact lens fitting, "quick check of lenses"). At 5:00, I was still not done with my appointment and had to leave for work. I set up an appointment the next day at 3:30 again to get the "quick check of lenses" done. When I showed up, I checked in and they had me sit to wait. After 30 min, I checked in with the desk and they said they didnt have an appointment scheduled for me and I was going to have to wait (even though the lady that rescheduled me was standing right there). I didnt see the doctor until 4:20 and when I did see him, he spent all of 30 seconds checking my lenses. So altogether, this appointment took me 2 hours and 45 minutes. I still have to go back in a week to get the lenses checked again before they will finalize the lens prescription. I feel like they are more concerned with the numbers they see than patient satisfaction. If you cant get patients in and out in a reasonable amount of time, then you should space the appointments out a bit and not accept so many walk-ins. In the past, I saw Dr. Linn and he was great...but I dont think he is there anymore. Obviously they are struggling now!
CO
Connie shaffer
I have been seeing Dr Olsen for several years. Testing is thorough and Dr Olsen is patient and willing to explain tests, changes and recommendations. I have recently decided to try contacts but have an unusual Rx with a variety of issues to resolve. He sat with me explaining all the options and answered questions with pros and cons to help me make a decision to move forward.
TI
Tim Knippenberg
I was not excited to find out they only wrote my prescription for 1 year. I have no eye issues that need to be monitored. I went to get prescription sun glasses only to find my RX had expired by 5 days. When Pearl called Dr. Watsons office they refused to extend my prescription and gave no reason. Really? Five days, Cmon man, disappointed and would never go back.
K
K Proft
Ive been going to this office for several years and gotten great care. I told my husband and he also has been very happy. And now, in our "golden years" it is even more important to have confidence in our eye doctor--and after all these years, we do!
RA
Rachel Swanson
Very thorough yet easy exam. Top of the line technology and you can tell they actually take the time to focus on the health of your eyes. Friendly staff. I would go back for sure.
DO
Don Larson
Easy appt, very thorough exam, Dr explained results as exam proceeded and friendly helpful staff. Have been going there for several years and highly recommend
HE
Helen Pearson
I would highly recommend any one of the Doctors at this facility. I saw Dr. Olson and then Dr. Lin both excellent and thorough Drs.
DE
Dexter Andrews
Thorough and professional exam. An important and valuable hour to invest in eye health.
JO
Jolissa Skow
Everyone at Drs. North & Watson is so kind - a great eye doctor experience every time!
FR
Frances Tufvander
Very professional and would recommend this office for your eye care.
KA
Kay Childs
The Optometrist Dr Olson was professionally and very nice.