Sedation & Implant Dentistry

Reviews 5

JE

jessi alia lund

I am shocked at the lack of professionalism I was met with at this office. Dr. Anderson is a competent dentist, but my service experience was FAR from superior. I asked for a treatment plan TWICE but never received one. I didnt find out the cost of services or even how many fillings had been completed until 2 MONTHS after my last appt when I finally received my final invoice and still had to call for an itemized list of services. When I complained to Dr. Anderson, I was met with indifference. He just asked, "What is it you WANT?" He offered to remove 1 disputed fee (of 2) and put me through to the front to pay my bill without any interest in hearing my full complaint. The woman I then spoke to accused me of trying to get out of paying my bill when I asked if I could make 2 payments (half today and rest in 30 days). She said, "You knew exactly what your charges were and now youre saying you dont have the money!" When I told the manager I was disappointed by how I was treated (and paid my outstanding balance in FULL), she said " Im surprised the [fee in dispute] was never mentioned in any of the conversations Ive had with [them]." That it was MY responsibility to find out what my charges wouldve been (even though I had asked them TWICE). I did not receive a single "Im sorry this happened" or "Next time, well..." from Dr. Anderson or the office manager. She and Dr. Anderson also made a point in explaining they were gracious enough to accept my discount plan, even though they dont normally accept that coverage. They had told me they would not accept my plan when I first made an appt. But, when I later said I would have to complete my work with a different dentist they told me, that because I was an existing patient they would now accept my plan. They just dont accept it for NEW patients. ...I had only been a patient for about 2 weeks at that point. At the time I felt this was unprofessional and a little suspicious, but was grateful I wouldnt have to seek another dentist. I didnt realize they were "going out of their way" for me. While I understand they probably get illegitimate complaints about billing on a regular basis, I never once complained about the payments I made while in-office, nor was complaining about the cost of the work I had done. I was only complaining about the extra fee (x2, which was not previously disclosed) and that I was completely left in the dark about how much my treatment would cost in the end. Ive since looked at their other negative reviews (on other sites) and while they are few, they seem to relate to dispute settlements.

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CH

Chad K

In the past year I have started to view my health holistically. With dental health I came to understand that I did not want mercury amalgam fillings or root canals. An abscessed tooth sped up my time-frame to get my teeth worked on, and after some research I found Dr. Anderson. At my initial exam I was pleased to find out that Dr. Anderson was very knowledgeable about a holistic approach to health, and I was grateful with how much time he gave me discussing my dental health and my treatment options. I have started the process of replacing mercury amalgam fillings with composite fillings, and it is my observation that Dr. Anderson follows the safety procedures suggested by Dr. Mercola in his online article "How to Find a Biological Dentist that Can Treat You Holistically." The replacements went smoothly and the new fillings look like my natural teeth. The abscessed tooth came out with very little pain at the office. Afterwards, with ibuprofen the pain was minimal, but then the blood clot came out on the second day (my fault). The pain since then hasn’t been too bad, but Im pretty sure it would have been less if I would have followed the instructions more carefully. I’m five days out from the extraction and it seems to be healing well. I would definitely recommend Dr. Anderson. He has 35 years of experience and it shows in his work. It is clear that he still enjoys being a dentist and that he cares about the people he works on. To top it off, his staff has been friendly and very helpful.

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MA

Mary Helmerick

I am very dental phobic, the dentist is my kryptonite. However, this is the first Dentist that listened to me and totally understood my fears. Not that it made it all better, but at least I didnt get the roll of the eyes and heavy sighs. They were so genuinely kind and actually got me from crying to laughing. The biggest plus was allowing me to decide my procedure and not telling me what they were going to do, they gave me a choice. They also cover the financial aspect, like most people I have never had dental insurance, its nice not to be stressed to the max and then strapped with a huge bill to boot. They really care and have options that dont leave you depressed about how you are going to pay. Most that know me know I would never give 5 stars to a Dentist, but they really took good care of me after not being to the Dentist in 7 years & on top of that I had to have a tooth pulled. My fears are still there but have to give them credit they understand your phobia and take good care of you; I will be back and it wont be another 7 years.

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PA

Patti Alt

Dr. Anderson and the entire staff at Sedation & Implant Dentistry were truly exceptional. I had been experiencing excruciating pain in my neck and shoulders for several months. I was also feeling very tired all of the time. I am a yoga teacher, so this is not my "normal". I had come to Sedation (my first visit) for a consultation on an implant and an exam. During the checkup they found that I had a severe abscess on one of my back molars. Dr. Anderson removed the molar immediately. I was very impressed by his knowledge and his concern. I live in northern minnesota, about 4 hours from the office, and they took wonderful care of me and gave me great instructions for caring for the tooth, so that I would get home safely. This morning I woke up with NO PAIN in my shoulders or neck! I also feel my normal energy coming back again and I am extremely grateful to Dr. Anderson and his staff. I will be returning for my implant and further dental work. The 4 hour drive is well worth it!

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KE

Keith S.

I went to one dentist from the point I had teeth through my 20s. With changes in insurance and residence, it was no longer practical to go there anymore. I went through a prolonged period of no dentists/bad dentists until finally stumbling upon Sedation & Implant Dentistry a mere 3 miles from my front door. I have been going here for several years now and have experienced everything from routine cleanings to crowns. They have fixed bad work performed by others and sent me to specialists when they couldnt handle a one off that needed help. Yes, I have horrible teeth. Thanks for the genes, parents. The hygienists and doctors have all been extremely kind, caring and usually quite funny. It seems like they always do their best to get me in and out in as little time as possible and keep me informed of what theyre doing when my jaw is pried open. Its very assuring to know that I again have a dentist I can trust and recommend after years of not having that feeling.

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