Quest Diagnostics Washington

Reviews 3

AL

Alicia Gerrels

When I went in they said insurance required that I pay $55 upfront before they could draw my labs. This has never happened in all the six years Ive been getting labs, so I protested. Then, assuming things would only get worse under Obamacare, I decided to just pay the $55 and get on with it. I tried to pay with cash, but apparently, this location doesnt TAKE cash. (Which is illegal, by the way.) You have to pay by credit/debit card. When asking for more information about this, I was told that I couldnt pay cash because Im not paying Quest Diagnostics, all my money actually goes to the insurance company and it has to be processed that way... Since when has anybody ever paid insurance companies for health care provided instead of the health care providers their selves? When I went to the Better Business Bureaus website to file a complaint, they dont even recognize this particular Quest Diagnostics as a business, so I dont know. I wouldnt go there. I finally got my labs done at another location where I didnt pay anything upfront. Also, these labs always in the past have only cost me $6 or so... not the $55 Quest was demanding up front.

AN

Angila Vitale

I had to complete a new hire drug test. I showed up at 1:30, the lady working said "ok people, I am having computer problems there will be a delay" ok, no big deal, I figured Id leave and come back. I arrived for the second time at 3:35. When it was my turn finally at 4:00 I explain I was there for a drug test. The lady working huff and puffed telling me her computer was still down and she had to do the forms long hand . Ok, as she starts the paperwork she proceeds to tell me, "I wish you told me this was a drug test, we cut those off at 3:30 and you arrived at 3:35. Plus, I close at 4:00". Needless to say I did not get my new hire drug test and left. Good luck going to the Washington branch. Hopefully they were having an off day and not every day is as rude as I experienced

KA

Karen Byington

Ive never left with a bruise after having my blood drawn. Ive been other places, but this is the only one that didnt leave a bruise. I do use my charge up front and have never had anything on it since the insurance does pay. Have been going here for years.