Seven Hills Behavioral Health Hospital

Reviews 4

JE

jeana stone

I would also rate this facility with zeros if given the option. I suffer from depression and have no chemical addictions. The poorly trained staff, however treat everyone as an addicted, worthless piece of crap. They violated so many of my basic rights I plan to file a suit against them. Ive only been discharged for two days. Many of the staff are worthless egomaniacs and are condescending and Dow right rude. There are, however some a few wonderful staff members. I did have the opportunity to spend 30 minutes with the new director and he is very compassionate and tells me many changes are coming soon. He listened to me and told me our conversation helped him. I had so much contraband that I didnt even know was contraband until I was checking out. I did bring it to the (worthless) charge nurses attention. I had to beg for one tiny packet of soap at time and use toilet tissue to dry my hands on, yet Im walking around in full sight of every staff member with strings on my clothes. I have a bladder disease and ended up raising hell at midnight to get cathed. The staff is horrible, some much worse than others. I do not intend to let this go. Im not asking for, nor want money, only to try to make things a bit easier for those who come after me. Any time I would tell the charge nurse my patient rights were being violated she asked "where does it say that?" I replied YOU dont know what the handbook says? I also had a nice (unscheduled ) chat with the new Director and assured me things would change in the future. When I advised the charge nurse IAd met with him she didnt even KNOW there was a new director! I told her she would be attending a staff meeting later that day and would find out! Lol. I knew because he told me. During my stay there, with the exception of my last day because I knew I was leaving, I followed every rule and was respectful to every staff member as well as the other patients. But once I new I was leaving..... They had my name tattooed on their asses. The food is inedible. I didnt eat a full meal in 4 days combined. Nothing to drink but water and a small cup of nasty coffee in the morning. I have several auto-immune diseases and got horribly sick there . No one baths. However I dont blame them since you get barely a dribble of water in the shower. And I sleep all winter with 2 fans and an open window but Ive never Ben so in my life. I slept in layers of day clothes. And as someone else said, there are no blankets, more like a worn thin sheet. I could go on for hours but thats some high lights. (Didnt check for typos so I apologize should you find some.)

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AN

Anthony Hightower

DO NOT SEND YOUR LOVED ONES HERE! I had a horrific experience take place with one of my family members. Heres what I went through... A family member is envolved with a man who abuses her mentally and physically. After almost 10 years of marrige and 5 suicide attempts (this being the most serious) she finally was committed. She attempted suicide by taking numerous perscription pills. She had a legal 2000 hold placed, and had shown signs of manic depression. After a short stay in the ICU her condition was stable and she was transfered to Seven Hills. We were under the impression she was on a 72 hour hold to identify what conditions she had and what further treatment would be necessary. After being transfered and being there a total of 10 hours the calls from her began. She called a different times all day long saying Im getting out come get me. When we would try to confirm this with the nurse we would be transfered to a few different people and then finallly told that if we called back later the information would be available. What really astonished my family and I was a certain call that we had placed wanting to get a hold of our family member, we were told by another PATIENT that she was sleeping and that if I wanted he could wake her up, after saying no and trying to get on the phone with a nurse the patient began to pass the phone around to other patients until finally I hung up. I was under the impression that the patients were in a stable and structered environment with group meetings and private sessions with psyciatrits, but instead it was as if all the patients were running around wild. After a stay of less than 48 hours she was released to us undiagnosed and untreated. Essentially she came out the same if not worse than when she had gone in. She never even sat down and talked to a psyciatrist according to her. This place is a joke, if you have a say as to where a family member should be placed if you are placed in this situation Montevista Behavioral is said to be fantastic.

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SH

Shannon Wright

I was recently admitted here and had a horrible experience. This place is only for drugging ppl up and keeping them as long as they can to collect more money from the insurance companies. The longer you stay the bigger the payout for them! Dr. Ho was my doctor and he was very indirect, dishonest, and displayed not a care in the world about my situation. I was deprived a meal due to certain dietary restrictions on my behalf. During intake at 4 am in the morning, the (African) head nurse was in a rush to get me back to the room I was assigned and failed to get my food allergies which is primarily cheese. We had cheese stuffed chicken breast, I couldnt eat. The techs and nurse refused to call the doctor to get authorization for someone to bring me up dinner. I was forced to go to bed without dinner. The food there taste horrible! The break room was NEVER clean. The floors were filthy. Dr. Ho tried to put me on more medication other than what I was taking at home and I refused but he kept insisting but I never agreed. I was also lied to by the African head nurse about Excedrin that I take for my frequent migraines. She said to my face the facility doesnt have any and that i would need to have someone bring me up a bottle which was untrue. So for almost 2 days I was deprived that as well and I have migraines every single day! Finally I threatened to report this to my insurance Tricare and was discharged after the full 72 hour hold. He kept every other patient there longer, 7 and 8 days, for as long as he could. SCAM HOSPITAL AND DOCTORS!! These facilities place you with ppl with unlike issues and make you feel very unsafe and comfortable. There is no security around. This is also a co-ed facility where men and women are together, no seperation. This should be out of compliance.

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KA

Kailey Stinson

Please be careful when it comes to places like this. Mental institutions will lie to you and ignore you. They will refuse to tell you your rights as a patient. They will threaten to take you to court if you attempt to sign yourself out(which they do not ever do). This particular place was infested with red ants that swarmed over my body while I attempted to sleep. Every patient in the place at that time was complaining about the bug problem but none of the staff listened to us. I would wake up with bug bites all over my body. I was there to recover from drug use and they prescribed me a NARCOTIC drug at the maximum dosage which got me high as a kite and I was not allowed to refuse it or tamper down the dose. When it comes to places like this, There will be maybe 1 or 2 staff members that are actually genuine. There were a million ways I could have killed myself if I had wanted to. One of the patients was able to offer me controlled drugs, presumably she was able to smuggle them in or had somehow gotten them from a staff member. After my insurance stopped paying for my stay, they told me that they were charging me $7,000 a day and asked me how I would like to pay for it. YEAH RIGHT!! Best believe they kicked me out not long after the insurance money stopped flowing. This is place where they warehouse fragile people just for the money. SAME GOES FOR MONTEVISTA & SPRING MOUNTAIN. All of these places are the same. Seek help from family or trusted friends instead.

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