Concord Pediatric Dentistry

Reviews 7

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Tiffany Long

My son went to Concord Pediatric Dentist for the first time when he was just 3 years old and very anxious about being at the dentist. As soon as we walked in the doors he was excited to see the prize machines and all of the books for kids. The staff at the front desk was super friendly (and unfortunately that is rare these days) which made ME more comfortable right away. We were called in not long after we got there, and actually before our scheduled appointment (again, very rare these days). The Dental Hygienist was again, super friendly and welcoming to not only my son, but also to myself. The color themed rooms were very appealing to my son especially since we got his favorite color. They were beyond patient with my little guy as they took multiple X-rays, which I myself even find uncomfortable, checked his teeth, and delivered me some not so great news. However, they somehow made me so comfortable that it made the news a lot easier to handle. Because my son had multiple cavities I immediately started crying and sobbing about being a horrible parent for not having him brush after every meal or floss (I was happy to get him to do it once a day and myself to brush them for him at night)...they reassured me and stopped me from beating myself up. They came up with a fantastic treatment plan and most importantly gave my son a token for being so brave (SUCH a great idea by the way!!). Since I dont live in Concord I have tried more local dentists, but have been very dissatisfied. My son is now 6 and ended up losing one of the stainless steel caps that was put on his teeth, so we got the chance to go back and Im not sure if its possible, but this time was even better. The staff, each and every one, cant even be described. You can tell they all care and genuinely want to help children to not fear the dentist. Where was this place when I was younger?! We have now made this our regular dentist for cleanings and any other teeth related issues because I would drive hours in order to keep my son so happy and comfortable (especially with his sparkly white teeth!!)

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Diana Moore

BEWARE! They used a prescription medicine on my child that was UNNECESSARY! My daughter had to have a tooth extracted today, and I have to say that I am very disappointed with Concord Pediatric Dentistry. I was informed how the procedure would go, and that it would include "happy air" to calm the child. At no point was I informed that I could opt out of "happy air" and that it is really only used for smaller children or children who are scared or fidgety, which my daughter is not. They also neglected to inform me that my insurance does not cover "happy air" *at all.* That would be zero, zilch. So the most expensive part of my payment? - "Happy air." $31 dollars for the extraction (which included Novocain) is reasonable, but $58 to get my kid high? Come on.... I should have been informed that the "happy air" was optional and that it was not covered by not just my insurance by absolutely any insurance. They told me after the procedure, of course, that no insurance covers the use of "happy air" that they know of. I feel as though they just brushed my concerns aside with statements like, "We will make a note in her chart." I feel like Ive been swindled and even violated. They used a prescription medicine on my child that was unnecessary.

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Sarah Winslow

I have an extremely artistic child and we DREAD the dentist :/ but not today!!!! :))) today was one of the happiest days Ive had in a long long time! Thanks to all that Robbie and I met! My experience from the moment I walked thru the door was amazing! -Jerry knew right away who we were, he was on the phone letting a member now we were there before I even got to the front desk! Thanks a million jerry! Meant a lot to me. -Jen was absolutely amazing and patient with Robbie, Jen because of you I will not dread or stress about bringing him to you next time :) -Dr chu was great the moment he walked in the door, smile on his face. Listened to what I had to say and was actually looking at my while I spoke, others like to look at Robbie when Im talking, like theyve never seen an autistic child before. I will certainly recommend everyone I know to go to Concord pediatric dentistry !!! Five stars for me thanks again!!!!

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Adrienne Hutchinson

My 4-year old daughter has received a traumatic painful dental experience here. I would give 0 stars if possible. Thoroughly awful experience from the condescending and rude behavior of Danielle Hinton to the long and drawn-out painful and traumatizing dental experience itself, they only love taking care of kids if it is easy and financially beneficial to them. My daughters pain medication wore off while Danielle Hinton saw another patient right in front of us, then she continued to work on my daughter as she screamed in pain, telling her to just "breathe the happy air" which clearly wasnt managing her pain 75 minutes after she started the procedure. I wouldnt recommend taking your children here to anyone unless you want to chance a traumatic experience for your child that as the parent want to be blamed for by the "professional" medical staff.

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Abbie Demers

This dentist was great... until we actually had a problem.... then it was poor customer service! The dentist highly suggested my son get laughing gas to get a baby tooth extracted. It cost extra because its not covered by insurance. Later I found out that my son never received the laughing gas I paid extra for. My trust in this dentist was gone, so I called to switch dentist, and the man on the phone said he would transfer his records and call me back to talk about a refund on the laughing gas. He never called me back, he never transfered the records....he never even made note of me calling. My second request to transfer records did go through, but still never heard back or got a refund on the laughing gas that my son never received : /

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James Brophy

My wife and I called CPD because our child appeared to have a tongue tie. They were able to schedule us within a week and gave us a referral for a lactation consultant to meet with prior to our meeting. The lactation consultant was very helpful showing me that CPD is associated with quality professionals. CPD has a very kid friendly office and staff and have set up their procedures to minimize the amount of time our child had to sit in the chair and had my wife holding her the whole time. Our dentist and her nurses took the time to answer all of our questions and concerns. After our appointment, the nurse directed us towards a private and clean room where my wife could breastfeed and change our daughter.

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Nicholes LashBoutique

Took my 1 year old for her very first appointment yesterday and they were absolutely amazing. The hygienist Jen was a total gem and really made me feel comfortable by explaining everything and she was great with my daughter. My daughter did great and let them look around in her mouth and they were calm with her that at first she didnt want to lay back in the chair. Thank you for making her first dental experience a pleasant one. I would add a table with some toys for the kids to play with but my daughter had a lot of fun pulling the books off the shelf and putting them back.

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