Gardens At Monroe Health Care

Reviews 8

A

A Private User

In all of my 30+ years of working in the health-care industry, I have never seen such willingness to embrace a compassionate approach to healing and family needs as the administration and staff of Gardens of Monroe Healthcare and Rehabilitation. I cannot say enough good things about the excellence of care, the high degree of compassion and the extent of warmth, kindness and concern everyone offered our family during the end of life of my mother. Mom was admitted a little under a year ago and from initial contact through the very end of her life this past January, I have been consistently impressed and grateful for all they have done to ensure comfort and excellent care. They provided our family with assistance over and above the call of human compassion during her final weeks and hours of life, ensuring my mother was comfortable while lending substantial support to my father’s emotional and physical needs. If only more skilled nursing facilities had the ability to perform even half as well as Gardens at Monroe did for our family, then the health-care industry would universally be seen as palliative and healing.

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C

C Branch

My ongoing experience at The Gardens At Monroe continues to be superior. Everyone is warm and greets us with genuine pleasure. It is warming to be asked how you are faring, and know that it is genuinely meant. The professionalism, care and concern exhibited towards my mother by all staff, is impressive to family and friends alike. The upkeep of this establishment is outstanding; as are the services provided. Moms personal care and the attention provided by her caregivers, nursing staff and activities staff is excellent. My questions and concerns are always handled with rapidity, thoroughness, discretion and kindness. It is comforting to know that I can be confident and secure that my mother is cared for just as I love and care for her myself. A heartfelt thank you to everyone at The Gardens At Monroe. I recommend your services to everyone I meet.

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DO

doris kaylie

I was there for rehab after having both my knees replaced. I could not have asked for better care. In response to calls somebody appeared instantly. I had been at the Elms for rehab after a broken hip and my experience there was exactly the opposite. My husband was also at the Elms following surgery. The food was AWFUL. One day that stands out everything on the plate was brown, covered in gravy. I ended up ordering salads every day. Thankfully they were not brown. Given the choice I would always choose The Gardens over the Elms. Somebody I know was at the Elms because her insurance would not cover The Gardens. She said she did not have a bad experience there, but would have preferred The Gardens.

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CA

carole sandy

My aunt was at The Gardens for several weeks. PT staff was above average, and the attendants were pretty friendly and accommodating. However, the place is dated and unappealing, and the ladies at the desk (not the reception desk, the other desk) were very unfriendly, every time I was there. They ignored me until I made it impossible to do so. At first, I thought it was just one or two bad apples, but no matter when I went to the desk or who was manning it, I got the same cold shoulder. Weird and not customer focused. The food was hot or miss, and the food odors were very unappealing.

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SH

Sharief Hobley

They seemed so nice in the beginning. But then they forced my mothers discharge before she was physically strong enough. Like all hospitals and medical facilities in this country, they dont give a ish about you if you dont have proper insurance. And in our case my mother worked for the state of NJ for a very long time and had all the health care she needed. STILL she was forced out. I WOULD NOT RECOMMEND THIS PLACE TO ANYONE. Especially if you are a person of color.

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MA

Maria Hofmann

My mother-in-law recently spent two weeks at this facility. We have nothing but great things to say about it. The staff is caring, excellent and well-trained. There is always someone to answer your questions and look in on you to see how you are doing. Therapy is consistent and delivered on a one to one basis. Activities are provided for both rehab and full-time patients. She was so happy to be here that she almost didnt want to go home!

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D.

D. Ross

A recent stay for a family member at The Gardens of Monroe was a very positive experience. During a very stressful time for our family the staff was always attentive, helpful, supportive and courteous. The facility was neat and clean and we never felt like we were a bother to anyone when asking questions or looking for assistance.

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LE

Leila Asadi

The staff are very friendly and helpful I dont have any thing negative to say about this place

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