Kidney & Hypertension Center: Desai Bijal MD

Reviews 3

AN

Anthony DeLusant

Dr Desai is a very good nephrologist who explains in laymans terms what medically is happening in your kidneys. HOWEVER, (and it is a very, very big negative) he is surrounded by the worst staff of assistants I have ever encountered! His office manager and other associates, Shivan and Judy, are rude, and the complete opposite of helpful. I talked to Shivan 3x to get ready for my appointment and get a renewal of my prescription. She said I had to come into the office to get my script and they could not email it or mail it. (Even though they did that in the past). Finally I had them email it to me after calling for the 3rd time. Also, she never relayed the information to Dr. Desai that I would like to speak with him. When I called again, she just transferred me to Judy who was just as rude and obnoxious. Whenever they say they submitted my prescription, my pharmacy never has it and I have to call them back (and deal with the rude and obnoxious Shivan and Judy) and get them to resend. Sometimes a 3rd time. Finally I just had Dr. Desai actually write a script. In November, during a massive snowstorm, they closed the office but neglected to call me so I drove in the snow to get there and they werent there! The final straw was today when I asked for Dr. Desai to call me and Judy hung up on me. If you enjoy getting stressed out and being disrespected in nearly every breath, then by all means go experience the rude and obnoxious Shivan and Judy. But as for me, Ive had enough.

VE

Venitta Lewis

Dr. Desai is a wonderful Doctor I had a Kidney transplant. He very good care of me.

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Pam G

Dr. Desai has patience and understanding as well as an expert in hisome field.