Mayfair Animal Hospital

Reviews 7

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Brian Yerkes

Had recently moved to the area and wanted to find a local vet for our 10 year old shi tzu mix. First visit with Mayfair and they told us he should have some teeth pulled. Our previous vet in FL took great care of him and said his teeth were fine and that surgery was totally unnecessary. So, we told the vet at Mayfair that well think about it and felt pressured to do it. A week or so later our dog fell badly while running and we suspected a torn ACL. Again, went to Mayfair where the vet touched his leg for 2 minutes and told us it is definitely an ACL tear and that he should have surgery right away. We werent given any other option. We left our dog at the vet and they said theyd do an xray to confirm the injury done to his knee and we went home to think about it and even though we scheduled the surgery we still werent sure. Everything I read online said that smaller dogs rarely need surgery for an ACL tear and its especially not recommended when the dog is older. When the vet called for us to pick him uo they said they had done the xray and surgery was needed. We picked him back up from the vet and asked about the xray results, they said they never did the xray.....so of course we start to have reservations about this vet and their practices. As one of the reviewers also said, they are all about the money and dont give you any sense that theyre more interested in the well-being of your family pet. More research and second and third opinions received from other vets, and surgery now seemed like the last option we should be considering. We researched limiting our dogs activity and keeping him much less mobile so his knee could recover. Also, we found a wonderful vet in the area, Shiloh Animal Hospital, where they really spent time with our dog and discussed our options. They gave us a recovery program for him, doing range of motion exercises, and we ended up ordering an orthopedic brace to secure his knee as it built up scar tissue. 6 months later and a few check ups at Shiloh along the way, and hes walking freely on his injured leg and gaining his strength back. A torn ACL injury is a tough experience for all involved but I couldnt be happier that we found a great, trustworthy vet. Unfortunately, that vet wasnt Mayfair. They are clearly surgery trigger happy and just see an opportunity to make money rather than do whats best for your pet. Two visits to Mayfair and two uneccesary surgeries were pushed on us and our 15lb, 10 year old dog. Beware.

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Tonya Wright

I have taken my four legged family members to Mayfair for over 20 years, and I could not be more pleased with the outstanding care they have provided. The veterinarians at this hospital are top knotch in every aspect. They are up to date on the the latest advances in Veterinary medicine and surgical procedures, and I take great comfort in knowing Mayfair is accredited with American Animal Hospital Association. This accreditation is so important, but not required by the state. If I were in search of a doctor for myself, I would want one that went above and beyond what is just required. And I certainly want that for my pets as well. Not only are the veterinarians knowledgeable, but they are extremely compassionate. They truly understand I am a pet parent not just a pet owner. The staff is also very loving, friendly, and efficient. Several of the vet techs have been there for many years and I see they love what they do. The receptionists always make us feel welcome. In a town such as Cary where theres an animal hospital on just about every corner, Im so fortunate I found Mayfair 23 years ago. Most importantly, I know my pets are in the best care possible!

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Suzanne Cronheim

Ive been a client of Mayfair Animal Hospital for nearly 15 years. My dogs (and previously cats) have primarily seen Dr. John Santilli but Ive seen other vets as well and could not be happier or more confident that my animals receive the best care possible. Weve been through a myriad of health issues with multiple golden retrievers and Dr. Santillis wisdom and experience have been invaluable to us and I cannot imagine going anywhere else. The staff, too, are wonderful. We moved to Canada for three years and I was delighted to see so many of the same faces when we moved back last year. What a relief to come back to Mayfair! There seems to be a bit of a thread regarding cost but I have yet to meet someone who says anything about having animals is cheap! Theres no such thing as inexpensive health care for pets or for people and you get what you pay for. At Mayfair, know that your pets are in the best possible hands and getting the best care possible.

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Andrea Irby

Wonderful service. I took my dog there many, many years ago when another local vet had mishandled him and he was terrified of vets. My first requirement was that he never leave my sight. It myself, 2 vet techs and the vet to give him his first exam. Over the years, we were able to get down to three of us at a time and I grew comfortable letting him out of my sight. Care was always great, cautious and conservative. They never pushed services on me or told me what to do, but laid out all my options and worked with me to spread out services when I was laid off from work. My dog, a Shiba Inu, went to heaven recently at the age of 16.5 years old. I have no doubt that the care he received at Mayfair allowed him to live longer. Once or twice we thought we would lose him, and with their great care, he rebounded extremely well. He had his spirit and good care all the days of his life thanks to them.

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David Shaw

The care and attention that your pets receive here is amazing. We currently have a 6 year old Golden Retriever and recently lost our 17 year old Persian due to acute renal failure. Because of Dr. Santilli and the other veterinarians at Mayfair we were able to help our Persian live an additional 2 years. All the veterinarians are great. We have always received excellent care for both our animals. The front staff is very friendly and greets you as you walk in the door. Raven, Mayfairs groomer, is excellent. She is able to groom our Golden and was able to take extra care with our Persian. Obviously we cant say enough about this group of people and the care they give to our pets....and will do the same for you!

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Ailene Hooper

I recently moved to the area and needed a vet for my dog who has several health issues. From the moment I walked in the door with him I felt pressured to spend/buy. At our former vets office I took him in for an injection every 25 days, it cost me less than $5 each visit, Mayfair cost almost $22 for the same service! If I had agreed to everything they wanted to do, Im sure it would have been $700+! Ridiculous!

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A Private User

I have been going to Mayfair for years. They are attentive, knowledgeable and treat you and your pet like they would treat their own. Dr. Musgrave and Dr. Tisdale are incredible and I would recommend them to anyone. Grooming services are also top notch.

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