|Community Health Centre
|3333 Wilkinson Blvd, Charlotte, NC 28208, USA
Such a terrible experience and we were only inside the building less than 2 minutes.. My wife and I walked in to try and make an appointment for us to be seen for check-ups since unfortunately, we both are without health insurance currently. We walked in smiling and friendly, like we both most always are, and not 4 steps through the doorway you could literally feel a very unwelcoming vibe.. We had to get basically all the way up on the counter before anyone could be bothered to look up or say "hi". It seemed extremely painful. None of the 3 ladies up front made any effort to make it look like they WERENT miserable with their jobs. Its always evident when you can tell someone isnt happy with their job. We told the receptionist/nurse (whatever position she held) that we had referrals to be seen there and even called the day before to make sure that the time we wanted to come was okay (and we were told that the doctor we were to see would be there first thing in the morning), and she tells us that this Doctor wasnt there yet. They open at 8 and we went around 10:30 so we asked her (nicely, I mind you), "Well we called yesterday and we were told she would be here, do you know when she will be in..?" The lady immediately got an attitude in her voice and said she had no idea when she would be there. How are you running a business like this? She was unnecessarily rude for no reason. So we will not be going back. We drove 35 minutes for nothing. Time wasted. I advise not to waste yours either.
The doctor and the lab technician were a pleasure to work with and treated me nicely but the with rest of the staff I felt like they didnt want to be bother with me everytime I talked to them. They incorrectly billed me so I called my insurance and they told me that my claim was incorrectly submitted and CW center had to resubmit it. I called the billing department several times and only got the voicemail that says leave your name youd get a return call in 24hrs. I left messages and would never get a call back, so I go in and the receptionist takes my name and a copy of the bill and tells me that I will be call in 24hrs. I still dont receive a call back. I finally get through and the lady that answered the phone gives me attitude from the start even though Im calmly trying to explain the problem to her. Dealing with this center is not worth it even if the actual doctor part of the visit is good. Please do yourself a favor an find someplace else to go.
I called their office. I let the nurse know that my daughter will be a new patient and she needs to get her immunization updated. The nurse told me that they had "ran out of shots for children". Ive lived in 4 different states and Ive never been told by any doctors office that theyve "run out of shots for children". I explain to her that my Medicaid had list them as her primary care physician and Im just still confused by what the nurse meant by "ran our of shots for children". She then hangs up on me. I call the office back and it goes straight to answer machine. So I called my case worker and let her know of the poor service that they had just provided me and changed both me and my daughters primary care physician.
The Doctor I had treated me like I was nobody and I needed hip replacement, she suggested that I should have students experiment on me for my hip replacement, this was about 4 years ago. I was 53 and that Lady was about 60 years old maybe late 50 African American... And she was disrespectful and demeaning. I needed that hip replacement and I was limping like a hurt dog...I was going through so much pain, they didnt do anything to help, and they didnt seem like they wanted to help either. If I could it would be zero stars
The Doctor I had treated me like I was nobody and I needed hip replacement, she suggested that I should have students experiment on me for my hip replacement, this was about 4 years ago. I was 53 and that Lady was about 60 year old African American... And she was disrespectful and demeaning. I needed that hip replacement and I was limping like a hurting dog...I was going through so much pain, that didnt do anything to help, and they didnt seem like they wanted to help either. If I could it would be zero stars
S. Shay Kinard
Had a appointment didnt leave until 2 1/2 hours later. The worse. ..The doctors delivery of explaining things to me was looking me up and down was very loud Im pretty sure the person in the other room could hear everything. Almost felt like with asking her questions she was getting annoyed.. Find another doctors office will not recommend . If you check all these reviews it will tell you about this place
i have been going here since i was younger. Im 16 the doctors are very nice. its just that they are very slow and they had this one foreign doctor and he didnt really know what he was doing. he had on a big hat with the character goofy on it. i just thought he was a big joke instead of the doctor. but overall its okay. :)
The ladies at the front desk are the absolute worst! I am disgusted by the way they look and talk to you... Then i called them several times and no one answered the phone... This is not the first time ive called multiple times and no one answered the phone
I have been a patient here for 10 years please do not proceed! Properly research and find you a more professional doctors office to attend. I am now with a different primary care for not only me but my daughter as well. Good Luck!
humberto de jesus
The doctors are good espect Maria but the discharge lady is so bad about customer service and support! Billing department never returns calls and nobody is there to help you ! To be honest do not go to this clinic!
This has to be the SLOWEST doctors office EVER. I brought my mother here to get a prescription filled. She had an appointment at 12:10 and still has not been seen and its 2pm.
Yes the wait was long (2hrs)but NP Maria was amazing...Was able to diagnose a medical condition Ive been suffering with for years immediately!!! I will be coming here again.
Calls are rarely returned.. Pharmacy calls to refill meds arent returned & wait time is horrible.. Whats the point of taking appointments if you still have 1+ hr wait time
The nurses are nice but they are extremely SLOW!!! Will have you waiting for 2 hours or more when u have a scheduled appointment
My wife went there. We have insurance and still they refused to see us for immunization.! What the heck do you guys do then?
Thomas The Tank Engine Legos
2 times could not give my child after I signed the paper work because we only have 1 doctor kids under 18.
By far the slowest medical office experience of my life.