Caring Smile Family Dentistry

Reviews 10

NA

Natasha Norins, M. ED

I have nothing exceptional to write about this practice. Since Bridgette Newman bought out Dr. Wenda, I have had nothing but non stop dental issues to a periodontal evaluation that was done by someone interviewing for a position at this office, to a mouth guard that was improperly sized and fitted, which literally moved my two front teeth to a new direction forward , to the recommendation for a root canal. Bridgette Newman never apologized for her demeanor on the day I walked through the office for a simple cleaning, and saw her talking to a hygienist with an obvious negative reaction to something that had happened. Whether, or not, I told Newman I wouldnt make any comments on here about her practice, but today after seeing another dentist at a reputable practice, Im pretty disappointed that I continued to get emails requesting me to make an appointment at Caring Smiles. Not only that, but after a long phone conversation with Newman (still saying I was the first person shed heard from about such issues), I requested my records be sent and two fillings she did were not included in my file. I requested the notes again and never heard back from her Front Desk contact Angela. Ive never had fillings or cavities before her exams, and honestly am just so disappointed of her bedside manor, her note keeping, and that she would let someone being interviewed do a periodontal exam...which was redone and all numbers were completely different. After hearing from my current dentist it seems my PH in my mouth wouldnt harbor cavities as much as someone who always has to have fillings done. I asked my current dentist if its possible these numbers can be subjective between different hygienists and dentists and said that is completely not common. Again, I said to Newman I would not write a review, but after seeing this new reputable dentist, I can not let this go. The Raleigh area is saturated with dentists and Newmans approach to hiring, note-taking, communication with patients is not humble, nor truly caring. While I needed to make payments toward a mouth guard, I heard today the guards used by her practice were actually moving my teeth, after having braces growing up, and not doing me one bit of good. If she reads this, Im a humble prayerful person, and after this review....Im letting go of a really poor decision to have my teeth cleaned under her hygienists and having cavities filled by her without a second opinion, because my entire bite shifted after a molar was filled, and needed to return to her to have it be fixed. Really, its sad there are dentists who only have time for cleanings but not the harder conversations of helping when patients try to give meaningful professionalism practice Feedback.

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MA

Mandy Lockhart

We have been with this practice since it opened under Dr. Wenda. When Dr. Neuman bought out the practice we were pleasantly surprised that our dental hygienists, Tamara and Phyllis, stayed on with the new practice. I cannot say how happy our whole family has been! The whole crew here is friendly, knowledgable, and great at their jobs. Dr. Neuman does a great job of giving patients a long term treatment plan when needed, but never pushes just to sell you on new treatments or services you may not need. We have found Angela to be an excellent office manager and knows all the ins and outs of the health insurance world and billing. Phyllis and Tamara are fantastic hygienists and made it easy to ease our daughter into her first visit to the dentist a few years ago. Jessica is an awesome dental assistant and makes everyone feel welcome. A great location and a great team of people!

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PA

Paul Winders

Dr. Bridget Neuman is a phenomenal, caring and knowledgeable dentist. Our family cant praise her and her staff enough for always doing what is in the best interest for us all in the dental department. I also must add that if you are looking for an excellent dental provider for your child, look no further. Our son began seeing Bridget just before he turned six and I cant think of anyone outside of family that has been better with our son. We cant say enough about our collective experiences with Caring Smile. Simply Outstanding!!

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CI

Cindy Kerekes

My hygienist Tamara is such a pleasure to see every 6 months. Every time I need to call for anything, receptionist Angela is always professional and gets all of your needs addressed. I was with practice when Dr. Wenda was dentist and was skeptical with the new ownership. Let me say, I am glad I hung in there for Dr. Neuman is an excellent dentist that cares about your needs! I am happy to be a patient here and recommend Caring Smile whenever I hear of someone needing or looking for a new dentist.

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MI

Michael Collini

I am so glad my significant other talked me into going and seeing Dr. Neuman and her practice...Great decision...she and her staff were incredibly attentive, caring and informative! They took their time with me, answered all my questions and made the dentist an enjoyable experience! This will be my familys dentist going forward no question about it! If youre looking for a new dentist or havent been in a while I definitely recommend you visit Caring Smile Dentistry!

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SC

Scott Smith

I have been a patient at this practice for over 9 years and really can not say enough about Dr Neuman and her team. Everyone is very friendly and knowledgeable and their use of technology to send reminders for appointments is efficient. My wife and I both love our dental hygienists - Tamara and Phyllis and they always run on time which is critically important for my schedule. I can not recommend Caring Smile strongly enough. Scott

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RO

Robert Kennedy

Dr. Bridget Neuman has looked after me for several years now. She has done a couple of crowns and the results have always been more than satisfactory. Recently we decided to extract a second molar. Dr. Neuman performed the procedure yesterday so well that a day later I am experiencing only a slight soreness but absolutely no pain or bleeding. Of the ten or so dentists who have cared for me over my long life, Dr. Neuman is THE BEST!!!

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MR

Mr G

I have been to many dentists in the area trying to find the right fit and came to Dr. Neuman due to issues w/ the proficiency of my prior dentist, so I have seen some of the not-so-good options in Raleigh. Dr. Neuman and her entire staff were amazing from beginning to end. She addressed the issues someone else caused and built a reasonable plan for my care going forward. I will be recommending her to everyone I know...she rocks!

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KA

Kathleen Blum

The team at Caring Smile is wonderful. I never wait for an appointment, everyone is efficient and friendly. I have been coming here since the practice first opened under Dr. Wenda - 12 years!I had a crown put on today...fits perfectly and was about as painless as it can be. Plus, they kept the atmosphere light. Dr. Neuman and Jessica occasionally break into song while they work. How sweet is that!

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CH

Christy Rice

Very Happy! Having previously worked at a dentist office for several years I am quite picky about what kind of dentist I and my family go to and I can say that I am very happy with Dr. Neuman and her team. This is the kind of family dentist office that is professional, clean, friendly and willing to work with the patients. I am very happy I have finally found them and would happily recommend.

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