Category: | Optometrist |
Address: | 2630 Peters Creek Pkwy, Winston-Salem, NC 27127, USA |
Phone: | +1 336-785-3486 |
Site: | winston-eye.com |
Rating: | 3.2 |
Working: | 8:30AM–5:30PM 8:30AM–7PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
MI
Mike Bean
If you enjoy long waits after scheduled appointments (were talking an hour and twenty minutes later to see the doctor) and rude receptionists, lots of blunders with correct lenses when you ask for brand A but they give you brand B so that you have to make 3 different visits then this is the place for you. If you would prefer to work with courteous folks who actually care and know how to communicate if they are running behind so that you dont waste an hour and a half of your day check out Davis Eye Associates. Unfortunately for me with my job change they arent in network as far as insurance goes. We will be looking elsewhere for our families needs in the future. I feel the need to post this as we used these reviews to determine where to go with my job change. This is the location in Winston-Salem off of Peters Creek Pkwy as I saw they have a few other locations so take your gamble there as it may be better or worse. I almost forgot to mention that this two hour endeavor was to fit the lenses which they ordered a few weeks ago after we finally got them to order the lenses that she asked for initially.
AE
Aerial Platforms
These people put the serve back in service! I came in to buy a pair of Oakley eyeglasses and did just that. The sale had several bumps through no fault of theirs or mine but was smoothed out by them in a manner that was professional and very generous. The reviews about rude staff may have been accurate in the past, but no one, let me reiterate, NO ONE was rude in any way to me during my visit or several phone calls I made to them. The staff is very nice and accommodating, the office is clean and the ambience is soothing. This review is only for the eye glass department and desk/office staff, I will add to this review once I or a family member sees the doctor.
TO
Torie Lowery
They have very rude Customer Service... Call the contact lenses department or the operator line.... You will see... Very Rude Customer Service................... Ive been with the KERNERSVILLE office for 5+ years.... Love them..... Move to WINSTON SALEM and the office sucks... Well they customer service over the phone sucks!!!!!
AL
Alexis Gabard
I love Dr. Weaver, but the rudeness of the front desk staff never ceases to amaze. They never call my pharmacy back for refills, so I have to call. This last time, I was put on hold for 10 minutes, with no apology, and then hung up on without even a goodbye when I said thank you for handling the pharmacy issue!
CA
Catherine Huhn
My husband and I have been pts of Dr. Burke for many years at this practice and have never received anything but the highest quality of courtesy, respect and care from this practice. We have also used both the contact and eye glass departments and have found the level of care here to be the same.
SU
Sue Brockway
I have been going to Winston Eye Associates for a number of years (10+) and although we now live in Mocksville, I will continue to use this practice for my eye care. The staff is wonderful, caring and polite. Dr. Burke is the best. Thank you!!
JE
Jenifer Govea
Super rude staff. I have been waiting since March 15th for the glasses and they are still not ready. They are always giving attitude and are just super terrible with service. Never ever going back.
JO
Jordan Burleson
I enjoyed working with Dr. Freeman and he was wonderful in answering questions and getting me checked up so I can find the right options for my eyes, whether it be contacts or glasses.
MA
Matt Larson
You get spam from them on your birthday. Think twice about giving them your email address.
TE
Teresa Montgomery
I have always received excellent care at this facility.
JE
Jessica Gravley
Rude optometrist. Will not go back.
ZA
Zachary Theile
Nice and friendly atmosphere!
A
A Private User
Dr. Freeman is great!