Select Specialty Hospital - Cleveland Fairhill

Reviews 4

LI

Lisa Mckinney

I gave this rating because there were a few staff members who provided OUTSTANDING care to my loved one. Nurses Vanessa, Jackie,Surina,Nicole,Jim.STNAs Ashley G.,Fonda,Shay,Joy& LaWanna(sorry if misspelled).Physical / Speech Therapists Doug & Joan. Respiratory Therapist Peter, Mary Jo,Samantha,Sue. Housekeeper Pat & Tonya. Special thank you to Charge Nurse Daureatha ,Dr. Gulati & Dr. Apte. They were very kind, patient & understanding towards my loved one & also to the family. They made the stay tolerable. On the flip side, there were moments of distress both for the patient & our family. The call light system here sucks.JACHO regulations here suck too making the nurses & aides jobs harder. Cant keep supplies in the room, my sisters personal belongings in her closet were thrown out by an over zealous egotistical nurse, lots of micromanaging. I hated to have to keep asking the nurse for lab/ test results. When I came to visit, the nurses were hardly ever around to give report. Only saw them when passing meds. Very few introduce themselves to you. They assume you see their name on the board when you enter the room & magically know them when they appear. They dont even ask if youre family or not or if they can assist you in any way while youre here.Repiratory doctors were useless. Gave the same sorry reports daily. The head of respiratory hardly came in to see my sister & when he did ,he acted like he didnt want to touch her. He acted very stuck-up & arrogant. He barely spoke to the family but I suppose he charged for every time he laid his eyes on her & did NOTHING. The nurse practitioner disregarded family requests & ordered/dcd meds, procedures as she saw fit.She did things that were not in my sisters best interest. People who usually talk fast aint s#@$ , & she talked & dished it out too. One nurse in particular went above & beyond the call of duty(so called SUPER NURSE with a God complex). She refused to do a procedure, went above the drs orders & just pissed my whole family off with her"Ive been a nurse for many years"story reinterated 3 times. She made my sister cry, never said she was sorry, just didnt give a damn. Very cold hearted & un empathetic. I hope she never ends up on the flip side of the hospital bed. If she does, hope she gets a nurse 10x as arrogant & condescending as herself. Also, that signing in & out is bs. Who looks at it? Waste of paper & time. If there was a fire, that sign in sheet is the last thing on their mind. Focus more on teaching your Drs, nurses & nurse practitioners to get personalities & listen to family members because we know our loved ones better than you do so a little more patience,understanding & communication would be greatly appreciated. Lastly, PLEASE,PLEASE, put up a bigger, more distinct sign showing directions to this place. Keep going up the wrong driveway, or end up at Benjamin Rose bldg because you dont have arrows pointing to this hospital around back!!! So, if you or your loved one have the misfortune of being hospitalized, I wish you good luck. My experience doesnt encompass the entire hospital staff so do your research before coming to see if this fits your needs.

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DA

David Ginsburg

I spent 24 hours at a patients bedside and was really impressed with the quality and consistency of the care given. Everyone on the staff introduced themselves and asked if they could help me. And when I asked for help they did it quickly with a smile. Exceptionally clean. The floors were so shiny!

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CR

Craig Moreland

The people that work there work above expectations and Care for their patients.

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JA

Javier J. Negrón

This is the worst place ever, poor patient care, rat ass nurses.

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