305 Animal Hospital

1201 E 305th St, Wickliffe, OH 44092, USA

Related:	haines city animal hospital
Category:	Animal Hospital
Address:	1201 E 305th St, Wickliffe, OH 44092, USA
Phone:	+1 440-944-5200
Site:	305animalhospital.com
Rating:	3.5
Working:	9AM–6PM 9AM–6PM 9AM–2PM 9AM–6PM 9AM–6PM 9AM–2PM Closed

Location

Photos 10

Reviews 15

kelly smart

My family had gone to Dr. Moroff for a several years with many of our extended family (our fur babies) and we were all very satisfied with his care, UNTIL Melissa Smith took over his practice. She is Money Hungry and lacks professionalism. Several incidences have happened to confirm this. My puppy had allergies, visible allergies. Goopy eyes, horrible looking ears, and HIVES. Multiple hives from head to toe. Instead of recommending several things AND an allergy test, she recommended one flea medication at a time (she swore it was from fleas) (she does this because she knows you will have to come back again for another visit to really solve the issue, which means more $$$ for her) after several months of agony my puppy was in and trial after trial of her ideas and ($$$) (she stated in a later visit that she knew it was from allergies, this of course being after I demanded an allergy test) My puppies medication had been changed several times, and several vet visits charged for this which added up to the amount an allergy test would have been to begin with. (more $$$) I had to stop the nonsense and demand the allergy test. (he was allergic to beef and venison) (which meant a simple food change) (the test was sooooo worth it, my baby no longer had to suffer from those horrible hives) Also, my puppy was on flea medication that SHE stated no longer worked (told my husband the hives were from fleas, which a few flea eggs were found on him, and she stated this is why it was took off her shelves and she no longer sold this product) (but no contact was made by a free via email, free phone call, or by 3 cent post card to her patients that the medication they were on wasnt working, BUT we were however, charged another office visit to come back in and get on something that worked which again made her more $$$ AGAIN) Now this last visit is the kicker and shows incompetence that should be noted by ALL pet owners. We are not vets right? Right. Our baby was on flea, tick and heartworm medication that was previously given by Melissa Smith, DVM. So when my husband took our baby back to Melissa Smith to change his flea prevention, she never mentioned that now the flea medication he was on no longer on had heart worm medication in it and didnt offer him another alternative. (my husband assumed this new medication took care of all of that and rightfully so because he wasnt told otherwise and he thought she being the vet would make sure of this because that IS her job) Sooooooo here we are again back at "her new office" and PAYING once again for an office visit (more $$$ for her) to put our baby on medication he was already on prior and wasnt given again because she NEVER mentioned he wasnt covered anymore through this new flea preventative. There is a pattern here. ($$$) So please reconsider taking your loved ones to this facility. I would hate for your pet to endure the struggle mine has just to make her an extra buck. We have a pure bred shepherd and his care means the world to us, so in reality she would have made more money off of me if she gave the care he deserved instead of scamming petty dollars into her bank account with extra unnecessary office visits and medications she knew wouldnt fix the issue. Heart worm medication is a MUST. This can be a life or death situation here or a very hard life for your pet if infected. Your vet is responsible for making sure you are offered this at every visit if your baby isnt covered or was covered and no longer is. Make the smart choice for your loved one and please do not take them to Melissa Smith with 305 Animal Hospital. P.S. I wouldnt have given her even one star but had to in order for this to post. We were THAT dissatisfied.

Sarah Welsh

Very disappointed. We were referred here by the Cleveland APL to get our first check-up for free. When I called to schedule the appointment I made sure to get confirmation that it would be free. At the end of the visit, I was charged and was told the only free part was the Dr. coming in to look at our dog. Wouldve been great to know that BEFORE I went there. I was unable to get any helpful information out of the Dr. when we were there, not even a guess as to what breeds might be in my dog (not like Id hold him to it, but he wouldnt even hazard a guess!). I tried to get help with my dogs severe separation anxiety, and all he would say REPEATEDLY (as if I were an idiot) was that it was a behavioral issue. So, now Im down money that I didnt have to spend at the time for a wasted visit.

Teresa Miller

Great Vet..Transferred care of my 2 Dogs to Dr.Smith from another local vet. She answered all my questiones, And seemed to genuinely care about my Beagles health.. Been 2 months and the mobility of my Beagle is so much better. If I could give Dr.Smith&her staff 10 stars..I would not hesitate to do so. Thank you Dr.Smith&staff

Dyann Davison

Dr. Moroff and his staff are exceptional. My cats and dogs have been under Dr. Moroffs care for many years and I have always been impressed with his knowledge, skill and most importantly, his love and compassion. Dr. Moroff treats my pets as if they were his own and he is an outstanding veterinarian. I highly recommend him!

Alex Russo

I left there because I felt the office staff were rude and when my dog that I had taken there for many years had an emergency they told me to call an emergency hospital in Mentor! What is up with that??? Do not call yourself an animal hospital if you are not one! Glad I switched to another more helpful place.

Joe Meister

I have been going to Dr. Moroff for over 5 years. He and his staff are knowledgeable and compassionate about their jobs and always make me feel comfortable by explaining everything very well. I have referred many people to him over the years and everyone has been very happy with his service!

Abbey Cooke

The staff is so friendly and absolutely wonderful! I wouldnt trust my pup with anyone else. They are very knowledgeable and so good with him! He just had his teeth cleaned and they did a wonderful job! I highly recommend them!!!

Jillian Stanton

What a great place to take your animals. Dr. Smith is a great vet. She has updated the practice tremendously. It is always clean. The staff is friendly. The prices are competitive. So glad we take our dog here.

A Private User

I was greatly relieved to find a vet that I could trust my dog and cat too. Dr. Moroff is very knowledgeable.

Rachelle Matthews

Very friendly staff! So attentive and understood my budget concerns! Great experience!

David Durkit

Wonderful, kind, friendly, compassionate staff. Dedicated and thorough doctor.

Stephanie Wilson

Super friendly and knowledgable staff. No wait time!

Felecia Stephenson

I finally heard something nice about something nice

Patrick Burke

Misleading/Shady Business Practices