Related: | cascade heights vet |
Category: | Veterinarian |
Address: | 1775 S Main St, Lebanon, OR 97355, USA |
Phone: | +1 541-570-1022 |
Site: | pawsanimal.com |
Rating: | 4.6 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed 9AM–5PM |
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Nicole Calvery
Had a horrible experience. I took my 6 month old German Shepherd in for a general check up (my first time going) and right off the bat they treated her like a dangerous dog. She was a little timid, but didnt growl or try to bite and yet the vet tech was completely afraid of her and didnt want to touch her any more than what was absolutely necessary. Then they took her in the back room to draw blood and wouldnt let me be with her while they did it. After I got her home, the spot under her throat where they had drawn blood was extremely painful for her and she yelped whenever she turned her head. I called about it asking if it was normal, and they told me it wasnt but not to worry about it. It was sore for hours. A few days later, a huge abscess formed in the same area and I called to make an appointment to get it looked at. They told me I could come in the next day, but when I showed up for my appointment, they told me I was scheduled to come in the day before! But they were able to squeeze me in to get her looked at. Now as soon as I took my dog into the exam room, she started growling and acting completely fearful of the tech, which wasnt normal for her at all. So then they brought out a muzzle to put on her for the exam and she completely freaked out as soon as she saw it! That tells me they had probably man handled her and forced it on her in the back room where I couldnt see. She wasnt at all cooperative and didnt want them touching her. The vet told me it looked like an abscess but I would have to leave her there for them to lance it. I was in tears when I walked out because of how scared my poor baby was, I could hear her screaming and howling as I left. Well when I picked her up, they vet bill was $400 and they insisted they had nothing to do with how the abscess occurred and refused to even apologize for how my dog was treated! I was livid. I paid the bill and have never stepped foot in there again. My dog obviously had been mistreated in their hands and they wouldnt own up to what they did. After that, it has taken many visits to another vet and positive exposure to make her start to calm down. She wont even walk in the door of a vet office without freaking out, but it is beginning to get better. I would never ever consider giving them my business again.
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Mindy Pearson
I love this Vet and all of the Staff! Dr. Johnson is wonderful. I have a 10 year old Doberman Pinscher whom in her old age is getting grumpy with other dogs and not one time did they treat her like she was a dangerous dog. They even asked me how she did with other animals before they took her back and I told them honestly and they went out of their way to prevent any situation by moving other dogs into kennels for a short time to get my dogs blood work done in a calm environment. The techs are ALWAYS loving all over my dog, giving her treats and squeaky toys to get her to stand her ears up and take her picture. While talking about treatment plans Dr. Johnson was sitting on the floor letting my almost 100lb dog lay on her lap. I feel like the "high prices" directly reflect the love, care, and dedication all the girls there have to caring for the animals and clients. Keep up the good work! ~M. Pearson
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Kathleen Miller
We have tried a few vets in the area and everytime we brought our dog in he would lose his bladder from anxiety. When we brought him to Paws the environment was so relaxing, and the staff is SO nice he did really well and I can tell that they care about their clients and the Animals. I would reccomend Dr Johnson to anyone! thank you Paws for helping Toby Joe :)
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Karen Jones
My dog Cowboy bumped into a moving truck tire. Paws got him right in. The technician was wonderful with him. Dr. Johnson was professional and thorough in her exam. With medication and bed rest he is now healed up and back to his bouncy self. Thank you Paws Animal Hospital :)
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joe sikinger
Great vet. Never had a vet call me on the phone to inquire how my pet was doing after a procedure before. Always on the money in her diagnosis. The staff has always been very accommodating, courteous, and friendly.
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Jane Wagman
Great service, they were very good with our timid dog and coaxed her out of her shell. She was happy to go back for her follow up appointment.
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Brianna kaiser
thought dog had a fast growing tumor over night so we went and they did a full exam and found it was an acorn shell se is ow all better
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Brandi&Chris Mundt
Best vet in lebanon oregon really care about you and your fur family!
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Nery Mortimer
Very friendly and caring towards your pet
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Kari Jones
Best vet and team around.
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Julie Ingwerson
Great and caring people.