Category: | Medical Clinic |
Address: | 1330 SE Cesar Estrada Chavez Blvd, Portland, OR 97214, USA |
Phone: | +1 503-232-1100 |
Site: | cnmwellness.com |
Rating: | 3.9 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–2PM Closed |
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Marlene D
I visited the clinic twice. The first visit began poorly at the front desk as I stood wondering what to do. The people at the front were preoccupied and almost rude when I said I was a new patient and didnt know what needed to be done. The first visit was an intake with Dr. Redding and a brief visit with Dr. Milner. It seemed like he wanted to just try his latest new test on me. I complied for the second visit but then decided what was suggested for me to do was not what I wanted. So I messaged Dr. Milner through Patient Fusion to cancel my appointment two weeks prior to it and ask for a different approach to what I wanted. When I did not hear anything, I called the office one week prior and spoke with a man and told him I was canceling the appointment. I told him what course of care I would like. He assured me that he had canceled my appointment. Two days prior to the appointment I received the automated phone call reminding me of the "appointment" which I did not confirm by pressing "2". I immediately called the office back and left a message stating I would not be in as I had canceled it. One hour after the supposedly canceled appointment I received a call from the same man saying I had missed my appointment. I nearly lost it then. What else could I have done to cancel the appointment? I then asked the man if he could leave a message with Dr. Milner for the tests I would like ordered. I also messaged Dr. Redding also through Patient Fusion and have not heard anything. I dont know how this place stays in business. It doesnt matter how good the clinicians are if they and the people at the front desk dont listen to the patients and respond to requests.
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Lyra Goldman
Good experience with doctors, terrible experience with billing. I went here because it fit under my insurance and I was looking for a ND. I really liked to person I met with, and felt excited about having a medical space that knew who I was and that I felt connected to. I had two appointments and was supposed to go to a different clinic that covered a medical test they didnt do. Right before I went to the other clinic, I got a bill for 4x what I was originally quoted for. After months of calling them and having them tell me that it was a billing mistake, I eventually got a bill from the lab that did the tests. When I called the clinic they said, "oh yeah, I guess you do have to pay out of pocket for those." I paid that bill assuming everything was finished, but got another bill today. Needless to say I will be changing my primary provider for next year. Tl;dr Only go here if you are planning on paying out of pocket. Their ability to work with insurance, even companies they work with, is abysmal.
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Victoria Grandetta
Wonderful, wonderful. Re; prior comment; The gals in front are obviously overwhelmed with work but are always able to give a smile when a person addresses them kindly. They have been continuously helpful in working on any question I have far beyond what common medical front desk folks do. So maybe the clinic just needs to upgrade their procedures or more staff. And Fummi is a miracle worker with acupuncture, I cant believe how incredibly good I am feeling after only going for a couple of months. And in getting to know her more, it is very clear that shes HIGHLY skilled . I couldnt believe watching my body react to things she foretold would occur, i.e. weakening of muscles, etc. just by simple actions shed do
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A Private User
Just got a massage from one of the newer people...so impressed! She was amazing, very professional and I felt very comfortable. Great technique and skills, I left feeling both relaxed and rejuvinated! I will definitely visit again - I scheduled even before I left. Ask for Mary Thies!
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Sammy L
The receptionist Clairece has no customer service skills at all. Very rude demeanor and not professional at all. I will never go back there just based on my experience with her; I will not recommend any friends, family or any healthcare organizations that I am affiliated with.
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Bob Simmons
Drs Martin Milner and Paresh Shelat have spent as much time with me as was necessary and have been extremely comprehensive in my treatment. I highly recommend anyone dealing with a complex medical issue to come here.
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Chelsea Kellogg
The reception staff are rude, cold, short, dont acknowledge you when you walk in, and stare at you with resentment when you approach them...I never felt comfortable or welcome coming here.
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Celena Gassaway
I had such a great experience with Dr.redding! Countless doctors and years went by with undiagnosed problems and I try a naturopath and she figured them all out.
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ELLEN REED
This is the most patient-focused clinic I have been to, and I owe so much gratitude to the whole team at Center for Natural Medicine.
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Heather Spalding
Great staff and doctors. The location is convenient, and their office is beautiful.