Category: | Eye Care Center |
Address: | 12955 NW Cornell Rd, Portland, OR 97229, USA |
Phone: | +1 503-643-5556 |
Site: | cornelleyecare.com |
Rating: | 4.6 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed Closed |
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Heather C
The doctor is great. Almost a month later, and I still dont have glasses, but I DO have a hand full of different excuses/stories as to why the glasses arent here. It seems to change depending on who I talk to. My glasses have been paid in full for almost four weeks, and Im still only getting a run around. Excuse #1. There was a snowstorm on the East coast, so shipments are delayed. However, they wanted me to have glasses right away so would order the lenses and let me use the showroom frames in the meantime. They didnt want me to wait so long for glasses. GREAT! Never got those, and every order that I placed from the East coast with other companies are arriving. Excuse #2. I ordered a really popular frame, and theres a snowstorm on the East coast. Perfect. It is still snowing on the East coast, but Im still getting other things Im ordering just fine. I called to cancel my order, and they said my frames had suddenly, miraculously arrived. BUT... they were still waiting for my lenses. What? They didnt arrive WEEKS ago like they were going to do? OK, wait another day for my lenses. Ive made it this far. Excuse #3. My lenses still arent here, but UPS *might* make another delivery today. I know how UPS works. I have worked for large companies that ship stuff everyday. BOTTOM LINE: Enjoy the exam. Dont bother with the poorly managed optical shop if you want your glasses anytime soon.
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Sharyl Taylor
Excellent service! I went in to replace my much loved glasses and get my husband in for a check-up. Cornell Eye Care set us up with back to back appointments, did evaluations, got us progressive lenses, helped us pick out frames, and my husband was able to choose special "sunglass" covers for himself. All this was done before we both had to be at work Wednesday morning. Wow, talk about service! We cant wait to get our new glasses. We both highly recommend Cornell Eye Care.
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Nancy Benjamin
Very kind and professional front office personal. The office is very modern and attractive. The Doctor was very professional and answered all my questions and took time with me and did not feel rushed at all. Has a nice selection of frames for woman. Staff took time with me in picking out frames. Explained all rhe prices and different types of lenses and helped keep in my budget. Less than a week for glasses to come. Would recommend highly.
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Richard Goodell
Appointment was on time; nice touch with coffee being offered; new machines and technology being employed; all support capabilities explained; Dr. Lawson clearly explained all aspects of my eyes health; and they are happy to work with individuals on the cost share between individuals and Medicare. All-in-all, a very pleasant and informative experience.
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Gary Kentner
Dr Lawson and his staff are all about providing superior care and service - everyone in the office is so friendly and welcoming. Dr Lawson did an excellent job of explaining the exam process, and I was so impressed with his desire and intent to get the prescription right to my liking. So pleased and happy that hes my eye doc - you will be too!
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Kevin MacMillan
The most sincerely kind office around! Ive been going to see Chad and his staff since 2004. I truly do look forward to seeing him for my annual check up every year and I wouldnt dream of going anywhere else. A+
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Gina Brooks
My experience with Dr Chad and his staff has always been excellent. I have never had a problem that wasnt resolved in a very professional manner.
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Steve Omner
The staff and product selection is awesome.