Northwest Portland Dental

Reviews 11

CO

Courtney S

I went to Dr. Dietrichs office for my first dental visit in 8 years (I know, Im so ashamed) and it could not have gone better. The front desk is extremely well organized, and they offer communication via email/text rather than phone calls which is a huge deal for me. Bonnie had my insurance information ready to go when I got there, so there were no complications or surprises about cost (which turned out to be zero out of pocket thanks to my insurance and their thoroughness with getting it sorted ahead of time). Once at the office, the atmosphere was so cozy and friendly I could hardly believe I was at the dentist. My hygienist (Dominique) was as kind and knowledgeable as can be. She answered all my questions and offered me a eucalyptus-scented warm neck wrap and blanket while she took x-rays (no extra charge!). She gave me topical anesthetic to make the cleaning more comfortable, which I had never had before, and was very considerate of my comfort level throughout. Dr. Dietrich himself has the best bedside manner Ive ever experienced from a doctor, and is clearly great at what he does. No one ever shamed me for avoiding the dentist for as long as I did or flossing poorly or whatever the complaints usually are. Of course there were a few minor concerns with my teeth, but they were very honest about the severity of each issue, which is very helpful if youre too busy/poor to prioritize them all A.S.A.P. Overall, it was a fantastic experience, more akin to the spa than the dentist. Im already on the schedule for another visit, this time for a regular six month interval, and my husband will be going next month. Cant recommend this office enough.

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Linda Lewis

Thank you so much for your kindness. I couldnt believe your little bag of goodies when I got home and went through it - including the Starbucks gift card. A.J. Couldnt have been nicer and more supportive as well as Dr. Dietrich. I appreciate the office being willing to work with me on the finance of the procedures that need to be done and the referral to the oral surgeon as well. When I left Michigan all of my professional people I had personal relationships with because of my cake business so I feared making all of these new connections and breaking in with new doctors. But I found your office to be very advanced and supportive. I know Im in a bit of a mess right now but the life I knew last year is totally different than the life I now have here in Portland. Its taking me time to adjust but change is good and I love being able to spend time with my little grandson. Thank you for making this transition a smooth and easy one. Sincerely, Linda M. Lewis :-)

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Jacob Dazzeo

When I moved to Portland about 8 months ago I was dreading the need to find a new doctor, dentist, barber, etc. Fortunately Dr. Dietrichs practice was my first attempt at finding a new dentist. I say fortunately because my experience at Dr. Dietrichs office was the best experience at a dentists office Ive ever had. The entire staff was friendly, the office was tastefully set up, and the service was beyond the norm. I was offered many extras to increase my comfort in the chair. To top it all off the cleaning and dental exam itself were very throurough and I could tell that Dr. Dietrich and his staff truly cared about me as a client. I will absolutely recommend his practice to strangers, friends and family alike.

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Katherine Smith

Over the weekend just before Christmas, I broke a corner off my left lateral incisor, leaving a dark hole where that part of my tooth had been. Within hours of their Monday morning business day, Dr. Dietrich and his staff had me into the chair, my tooth beautifully repaired, and on my way with no worries about Christmastide smiles or photos! Dr. Dietrich and staff are warm, competent, caring professionals and care providers. They are adaptable to individual patients needs and have an assortment of ideas to make patients comfortable while undergoing procedures. Do not hesitate to contact this office if you are new to town or looking to change providers of dental care. You will be glad you did!

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Video McPhoto

Love this place! They go above and beyond to take extra care of you, whether thats breaks from a machine noise, to numbing your gums only for comfort. Theyre more than professional - everyone just seems happy! Easy to talk to, always have free goodies like gum and candy (they randomly and possibly ironically had pastries last time I was there). Best dentist Ive ever had - only thing they need now is toys like when I was a kid! PS - They squeezed me in for an appointment the same week I asked for one. Not always possible but they emailed me and called and left a message. Above and beyond the call of duty!

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Hannah Nickerson

Where to begin?! The homemade cookie at the front desk, the lavender-scented HEATED pillow in the chair, or the beautifully packaged welcome-to-the-practice goodie bag. (I wont spoil the surprise, but expect to be pleasantly surprised with far more than just the requisite toothbrush, travel-sized toothpaste, and little blue box of floss!) Jamie, Abby, and Dr. Dietrich were incredibly kind and competent, and I left with absolutely no concerns about what my insurance would/would not cover. This is as good as it gets, as far as the dentist goes.

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Patricia Hendryx

First of all entering into the newly designed dental office is a special experience! What exquisite taste! White orchids surround you, plus a lovely new sculpture over the lovely upholstered sofa and contrasting black designer chairs..artwork abounds to fill in the total design. But then, everyone remembers your name and says hello. Then the cleaning process is a breeze with a very competant hygenisist..who is sensitive and able...it turns out to be a most pleasant experience...and your teeth and gums feel wonderful.

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Christiana Ross

My experience at Northwest Portland Dental was nothing short of extraordinary. From the initial welcome by Bonnie, I immediately could tell this office was about going above and beyond. My hygienist, Rachel, was kind and attentive; ensuring I was comfortable and explaining each process we were about to go through. Dr. Dietrich was hands down the best dentist Ive ever been to. I was very pleased with my experience here.

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Irina Robertson

Ive been a patient of Dr. Ditrich for over 10 years now and my husband is even longer... I have teeth problems that require a lot of attention and I am very satisfied and highly appreciate with how much care and advice my issues are treated by Dr.D and his staff. I would highly recommend to anyone to come visit his practice: everyone is very professional, very helpful and very sweet. We LOVE Dr.D!!!! :)

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Matthew Clover

I have been going here for all of my dental needs for at least ten years. The friendly, professional, and comfortable environment begins the moment you walk through the door, and continues throughout the entire office. It is clear that everyone there enjoys what they are doing, and that is reflected in how well they take care of their patients. I highly recommend Northwest Portland Dental.

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howsh erm

On the plane on the way to Portland for vacation - suddenly, a broken crown! Northwest Portland Dental made room in their schedule, took me on the same day. Fixed me up! Friendly, efficient, state of the art, smart staff, and Dr Dietrich seems like a warm, kind human being - in addition to being a great dentist! I felt like I was in excellent hands every step of the way.

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