Category: | Animal Hospital |
Address: | 235 Q St, Springfield, OR 97477, USA |
Phone: | +1 541-746-8491 |
Site: | qstreetanimalhospital.com |
Rating: | 4.3 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Cody Hall
Where to begin with Q St. Animal Hospital.. I began taking my puppy (American Pit-Bull Terrier) here after looking around online, and researching competitive prices. Liked the reviews I read, and my first experience was remarkable, so this quickly became my little guys vet. While taking my pup (Griever) to get his first shots, the staff is very helpful in answering ANY questions you may have, and does a great job in ensuring that you have a great visit. When Griever was about 15 wks, we realized that something wasnt quite right. He was sleeping less, eating less, and was very lethargic. When he began throwing up, and not eating this is when I immediately took him over to Q St. AH, where I had just been the day before getting his shots. They were able to squeeze us in, on a busy Friday morning, and IMMEDIATELY started running tests, hydrating the little guy, and giving him lots of love. Come to find out Griever had found and eaten a large sock that at this point, was blocking any intestinal action from taking place. After hydrating Griever to see if it would naturally pass, we quickly learned that it would take more than an IV to fix this issue. This is where Q St. blew my mind. We were being faced with a $1200.00 surgery for our puppy, only 2 weeks after I had surgery on my own knee. We knew if we didnt go through with the surgery, that our little guy wouldnt make it through the weekend. Without having all the money up front, they began the procedure, during which one of the assistants actually called the owner to see if they could arrange some kind of payment plan for us. Needless to say, we took our little guy home with us, and hes now healthy as can be at 7 months. Griever LOVES going to the vet to see all of his friends there, and I am currently in the process of paying them every dollar I owe, because they truly deserve it. They were extremely supportive and loving during one of the most difficult times we have faced! If you are looking for sincere, genuine, services, from people who actually give a damn, Q St. Animal Hospital is the only place to go. Wouldnt take my guy anywhere else!
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Bubba Ganoosh
Our 7 week old Goldendoodle puppy had an abscess on her side when we first got her. My kids happen to go to the same school as Dr. Swansons and Dr. Bretschneiders kids. I asked Dr. Swanson if I brought our puppy to school if she could just take a look at the abscess. She did and suggested bringing Lucy (our puppy) in. She even called and made the appointment for me. I was able to bring Lucy in that same day. Dr. Bretschneider took a sample test, saw a little bit of infection, he suggested surgery because putting her on antibiotics isnt a guarantee that it will get rid of it. He was very clear and informative and sincere. I was upset and sad because this wasnt what I want to be dealing with when we just got this puppy. But Dr. Bretschneider assured me that the surgery will be quick and the recovery will be fast. He scheduled surgery the next day. I dropped Lucy off at 9am, I received a text from Dr. Swanson to see how I was doing and by 11am, Dr. Bretschneider called to tell me everything went well and that Lucy was awake and doing fine. Thank you Dr. Bretchneider and Dr. Swanson for taking good care of Lucy and removing her abscess! I would highly recommend Q Street Animal Hospital to anyone who has a pet. Excellent doctors and friendly staff.
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Lou Dribin
One of the furthest vets in the area from where we live, but weve been going there for years. Dr. B and staff are (mostly) caring, communicative and flexible-- no matter what the situation, they offer OPTIONS for caring for your pets, with the understanding that not everyone can (or will) spend thousands of dollars to diagnose a potentially complicated pet health situation. While there have been a few times over the years that there have been STAFF members (not the Doctors) who have seemed "not the best fit" for the practice, this is definitely the exception-- those folks are generally not around the next time Ive visited. I have also NEVER had a vet office "make deals" on service fees-- but we have frequently had office visit fees waived (on multi-cat visits) and/or reduced fees on other services. This has been without asking, done as a "service" for a long-time client with multiple animals. In other offices, I have frequently had the "what did I just pay $60 for?" office visit. I cannot say enough good stuff about Dr. B and staff-- but perhaps the fact that I am willing to repeatedly pack my cats into carriers and drive them across town when they need vet care will speak the words that I cannot.
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Kelli McIntyre
I went there because of the reviews. I did like how the vet and assistant took the time to get to know my dog. We spent 15 -20 minutes chatting and petting and discussing local stories of vet visits. I noticed though, that as the conversations wore on, it was like we were all standing around with nothing left to talk about but we were still there needing to pass the time, so we pet the dog. The vet did look in my dogs ears and her teeth and then asked if I felt she was getting better (she had goop in her eyes and I had mentioned one recent bit of trouble she had pooping). He said she could be having allergies. That might explain the goop... Nothing was certain - which for a mild cold or allergy, it shouldve been. Finally the lull in conversation was queue for me to thank them. I went to the office and was charged $50.00. Boom! !??! Really?? For what? Thats the regular office visit price though. So, they may be great if your pet is really sick or if youve been going there forever. I dont know. I just got a shoddy first impression.
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A Private User
After my regular vet told me they couldnt fix my Lhasas broken teeth for over a week, I went to Q St. Even though I didnt have an appointment and was a new customer, they didnt hesitate to welcomed me, sympathize with my dogs state, and did a full checkup right then. They got her into surgery 2 days later (and it only took that long because they wanted the anti-biotics to be in her system), and Dr. B himself called me several times during the day just to tell me she was doing well and resting. I was an emotional mess dropping her off for surgery, so the phone calls really helped allay my fears and calm me down. Their facility is clean, nicely decorated, and modern. And to beat everything, they were over $500 cheaper than what my regular vet had quoted me and cleaned her ear infection out for free. I cant say enough about them--they are my new vet from here on out.
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Marcelle Worth-Thompson
Dont take your animal in to this place unless you like being bullied into unnecessary expensive tests and treatments. The staff refuse to listen to you and try to use intimidation tactics to try to get you to do what they want. Even when we said that we would seek out our own vet for treatment (god forbid we get a second opinion) they continued to harasses us and we had to be forceful in our objections which lead to more harassment. With our intimate knowledge in our animal (who is monitored 24/7) and my husbands medical background we were confident that what they wanted to do was drastic and unnecessary. I have never been to animal hospital that was so over priced and they seem to have one goal in mind and that is to get more and more money out of your pocket at the expense of your animals health.