Category: | Optometrist |
Address: | 415 Washington St, The Dalles, OR 97058, USA |
Phone: | +1 541-296-2911 |
Site: | midcolumbiavision.com |
Rating: | 4.9 |
Working: | 8:15AM–5PM 8:15AM–5PM 8:15AM–5PM 8:15AM–5PM 8:15AM–5PM Closed Closed |
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Randy Church
I was concerned about getting the auto darkening as I had it when it was new technology in the 70s and hated it. I expressed my concern and was assured that if there was any problem, I could just bring them back. At no time did any one say that it can take 3 to 4 minutes to revert. So I ordered them with the auto dark. During my exam I told the Doc that I had had problems in the past with prescription glasses that didnt quite work for me because my eyes seemed to want to compensate during the exam. He assured me that if I had any problem, all I need to do was bring my glasses back. When I received my glasses I expressed my concerns again. They seemed awful strong. I was told that it would take time for my eyes to adjust and was told to try them for a while and if I did not like them I could just bring them back. Brought them back to day and while they were making the sale before they were all sweetness and light. Today they were stern and firm with their denial of my request for new lenses that would work for me. Supposed to get a call from the someone in charge tomorrow, but well see... .
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John Layson
I have always found this office to be very efficiently ran. You are welcome out front as soon as you enter the doors. They get you verified and set up to see the doctor very quickly. Somebody quickly does the pre-doctor exam testing and you are off to see the doctor who does not keep you waiting. The doctor exercises both great patience and double checks results for accuracy. If the order fulfillment people see great changes when writing up the order for your lenses, they dont just accept what was given to them they make certain that is checked. The result is a pair of trifocals that I can actually see well out of and live with by being my somewhat abnormal normal self. Thanks for a good job and good service. John Layson
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Erin K
I love Mid Columbia Vision Center. They are curtious on the phone when you call, and you dont have to wait weeks and weeks for an appointment. The staff is friendly and professional; they "get" what good costumer service means. You are greeted with warmth when you enter the office and the ladies in the front are helpful and kind. The Optometric Technician who worked with me was awesome and very prompt. I enjoy Dr. Haynes and have seen him several times. There is a great selection of glasses, and its fun to look through them and try on different pairs. I wouldnt go anywhere else!
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Michael Smith
I too feel I had been taken advantage of by a local eye clinic (who will remain nameless, but Im sure they have a CASCADE of clients who had this experience). Mid-Columbia Vision Center has treated me like family. Very welcoming and patient with someone who has never had glasses before. I didnt understand the lingo or the rules, but they have taken their time to teach me proper care and usage of my new glasses. Fine people and truly concerned for their patients.
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Kimberly Stelzer
My 10 year old daughter and I both had a great experience at Mid Columbia Vision Center! Very friendly staff and was so pleased with Dr. Haynes! They were there to help in any way they could without being pushy......so informative, encouraging and yet let me make the final decision. Also, picking out frames was such an easy process with the help of one of the staff! I would highly recommend this vision center to anyone looking for great, friendly service!
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Rosa Castro
This place is awesome! Appointments available fast. They see you on time. My family has seen both Dr Haynes and LeBreton and both were extremely knowledgeable, professional yet super friendly. They took their time and answered all our questions. Staff is also very nice and caring. Definitely 1rst place for vision care in the Gorge!
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Linda Anderson
Excellent experience! They make you feel like you are the only patient there. They are on time, accommodating, friendly, professional... Dr Haynes is very knowledgeable, takes his time and explains everything in easy to understand terms. Glasses have a warranty, with basically no questions asked. Ill never go anywhere else!
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Kelsey Fork
Ive seen Dr Perkins since I was ~7 years old, and hes always made my experience at the eye doctor a quick and comfortable one. The rest of the staff are all really friendly, too! Theyve also started texting appointment reminders, which I find very helpful and convenient!
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Jamie Miller
DR. Lebreton and all his office staff were very friendly, professional and overall a great bunch of people! I had a very positive experience, was made to feel welcome, and given a thorough eye exam. I highly recommend this office to anyone in need of a good optometrist.
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Bruce Edwards
Friendly, professional staff, state of the art equipment and, important to me, an efficiently run office. Love the ability to communicate on line, ie; set/change appointments, download and fill out necessary forms and, if necessary, ask questions and receive answers.
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Shawna Ortega
Janet at the front desk was friendly and helpful in scheduling and researching our insurance information so that we could make a smart decision for ordering glasses and contacts. Dr. LeBreton was also great working with my daughter during her eye examination.
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A Private User
I had a wonderful experience. I had the opposite reaction to this place as the other reviewer. It was the 3rd eye place Ive visted in the HR/ Dalles area and not only was the exam great BUT they found out that another place had ripped me off in the process!
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Angelique Goertler
Took my daughter there for a check up and new glasses today. Was a great experience. She was very comfortable and really liked the eye doctor she saw. Was very nice environment and everyone was so nice. Will be returning for the whole familys eye care
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Stephanie McElheran
The girls at the front were friendly and professional. The doctor was to the point in what I needed to do and Tracy his technician was just awesome! She helped me through the test I had to do and helped me pick out the frames that looked good on me.
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Ashlie Quackenbush
I absolutely loved our experience with Dr. LeBrenton. He was fantastic with my 4 yr old and was so patient and fun. I have Seen Dr. Perkins since I was little and have never had a complaint. These folks care about what they do and do it well!
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Judi Rose
I would recommend the MCVC to anyone. Dr. Lebreton and staff are the highest quality of professionals. Whether for a regular check up or an emergency, they get you in as quickly as possible. They are also friendly and caring to everyone.
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Valerie Stephenson
We love Mid Columbia Vision Center. The staff is always so friendly and helpful. I truly feel like a valued part of their business. They remember our names and whats going on in our lives and we are always greeted with a smile.
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Carmen Kontur
I enjoy the staff and Dr. LeBreton when coming in for my eye appt. They are friendly, go out of their way to accommodate your schedule and a joy to do business with. Highly recommend Mid Columbia Vision Center. Thank you!
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Rosie Enesi
Curteous and attentive staff and Dr. Perkins was wonderful. I was in and out after having all the testing completed. I was also able to get an appointment right away. Thank you Mid-Columbia Vision Center.
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Jessica Ruchert
Friendly staff, quick exam and check out. I got sunglasses billed through insurance here, but their frames for prescription glasses are a bit pricey. The value option starts around $80 just for frames.