Category: | Veterinarian |
Address: | 8315 SW Jack Burns Blvd d, Wilsonville, OR 97070, USA |
Phone: | +1 503-582-9508 |
Site: | banfield.com |
Rating: | 4 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM |
TO
Tom Adams
Ive been stuck in a Wellness Plan and finally its over!!! So now I can say what Ive been wanting to say for a long time - Banfield of Wilsonville is the worst place to take your pets in my experience - and Ive had a lot of experience with veterinarians in my life. The only kind and genuine, truly professional person there was a tech named Ashley who to my dismay no longer works there- she probably finally got wise to the horrible management - Cindy the Manager in particular - and left to find a real veterinarian hospital. Cindy was the most unprofessional, nasty, uncaring person to run anything much less a place where you take your fur babies for help. She should be running a car wash instead. Anyway, beware of this factory - they have no concerns for your actual pet, just the MONEY they can get from you.
DO
Donna Gordon
In the last weeks I have spent quite a bit of money while doing yearly vaccinations for two of my dogs, 1 still a puppy (which I put on one of their packages. For my 2nd dog they gave him a vaccination, which is a two part vaccination. Now, remember he was just seen and had quite a bit done to him. But, upon making the appointment for the second dose.. They want me to pay the Vet Fee all over again. That adds almost 45.00 dollars to this appointment which will take all of two seconds. He was just seen by the vet. So is this fee really needed??? Now, I am not sure if a package with , Banfield is such a good idea:(
AL
Alexandria Garfield
Just signed my pup up for a Optimum Wellness Plan and am already benefiting from it. The staff is super sweet and described all the options for my dog. The office rooms were kept very clean and tidy. While I was there, I got my dogs dental cleaning scheduled ahead of time since it came with my plan and sent home with heart worm medicine that ALSO came with my plan. Great savings, lots of resources and great staff. Check em out!
ST
Steven Henry
I would give negative stars if possible. Horrible customer service. A large red headed guy checked me in and said he would be right with me. I was the only person waiting. They didnt call my name or anything, guess they were to busy notice...the only person waiting while there was one appointment.
LA
LaRs PDX
Asked a simple question of one employee, woman behind the counter interrupted to speak down to me and give a condescending response, only to be proven unknowledgeable by another employee 10 seconds later. Definitely wouldnt trust these people with my animal.
KA
Kaci Walker
After being treated horribly by the Salem Banfield, this office regained my confidence in their services. Completely different attitude, experience and service than I received from Forrest (the manager) and his employees, at the Lancaster Ave location.
JE
Jerry Owens
Brought my ailing cat to this location. The staff was kind, caring, and thankfully very realistic about his chances. He didnt make it, but they did everything they could and were helpful every step of the way. Id recommend them to anyone.
HE
Heather Kunert
Staff are friendly and knowledgeable. They really care about your pets health (And your wallet!)
OU
Outlaws Ministries & M.C.
So far great they take care of my little champ great so far, so far....