Bethlehem Eye Associates

Category:	Eye Care Center
Address:	800 Eaton Ave, Bethlehem, PA 18018, USA
Phone:	+1 610-691-3335
Site:	bethlehemeye.com
Rating:	3.1
Working:	8AM–4PM 8AM–4PM 8AM–4PM 8AM–4PM 8AM–4PM Closed Closed

Location

Photos 2

Reviews 14

Cullen Delmore

A rushed and impersonal experience. I visited with Dr. Robert Kitei for a checkup, and found him to be brisk and impatient. He handled me with all the care of an office worker busily filling away to punch out at 5:00:00 PM on the dot. I do not question his competence, as he showed as much immediate knowledge of my condition as any doctor Ive met, but I wonder that I might have bored him, as he seemed to go through my appointment as though completing a checklist with mechanical efficiency. His confident demeanor, while initially inspiring of confidence in turn, was near hyperactive, and left my head spinning as he told me everything was fine and shook my hand. I felt the technician or nurse who led me in and conducted my basic vision tests was more sympathetic by far. She may have spent as much or more time with me as did the doctor himself. Perhaps I needed to ask for it, but they didnt even perform a refraction. I mean - what would it have taken, another few minutes? At checkout, I asked for a copy of the paperwork (clinicians notes) from the visit, which was inhospitably received. I realize most people dont ask for that, but I care about my eyes, Im always curious about medicine, and I believe Im entitled to my own d*** medical records. This simply reinforced my perception of being as a head of cattle: a number among myriad nameless others to pass through another successful assembly-line practice. Im tired of these large corporate-style conglomerated practices which apply the fast food formula to medicine, packing appointments in to maximize profit at the expense of standard of care.

Grace B

Was treated terribly by a woman by the name of Angie on the phone. I had simple questions and she raised her voice and spoke down to me. Extremely unprofessional and completely unacceptable. I was interested in seeing the doctors in this office but will absolutely not be doing so because of the terrible first impression made by the front end workers.

Carolyn Smith

I can not express how impressed I was with Dr Robert Kitei. Not only did he explain things in detail, he also was AMAZING with my 4 year old (very shy) daughter. He made her feel super comfortable and at ease. The staff is extremely friendly and helpful as well! We are super pleased with our visit to Bethlehem Eye Associates!

Celeste L. Adamski

Patient billing was handled incorrectly. Now Im forced to pay an additional $200 for a doctor visit that should have been fully covered by insurance. Thanks for that Bethlehem eye associates. (Yes, I called and requested billing to be fixed, but was denied and doctor/manager refused to speak with me).

Michele Kirby

Arrived 20 minutes early, waited an hour after my appointment time to see the doctor. When he finally did arrive, he was rude, acted like he knew my vision better than i did. His whole exam was only about 3 minutes, so I waited an hour for a 3 minute visit.

Marco Colon

Very thorough, Dr. Kitei was great with my son, who can be a handful sometimes and has trouble sitting still, he was extremely patient and took time to explain everything. all of the staff were pleasant and helpful. I highly recommend this place for kids.

Edward Marks

excellent doctors and friendly staff. I couldnt have been made any more comfortable with removing metal shavings out of my eyes then Dr Kitei was able to do with his humor and personality. I Would recommend all these doctors to family and friends.

A Private User

The eye doctor here is fantastic. A lot of my family goes to him and he always asks how they are doing and goes above and beyond when it comes to making sure that I have no further issues with my vision as I have had several!

Trisha Moller

Dr Robert Kitei is fantastic. He has a wonderful manner and our young boys are always comfortable with him. At the same time he explains things thoroughly and respectfully to us. Cannot recommend him enough.

Courtney Lakics

Dr. Robert Kitei is fabulous! Hes great with children & adults. Hes provided care for my toddler, my husband & myself. He puts everyone at ease & is extremely knowledgeable.

Seung Lee Ahn

They charged a late fee of 70 for 40 dollar bill. Its their policy. I dont think i will go back.

Erin Bruch

Mon - Thurs 8 am to 4, Fri 8 am to 3:30 closed Saturday and Sunday.

Jonathan Bush

The Dr. is a jerk

Ann Foose

UNPROFESSIONAL!!!