Doylestown Health: Doylestown Hospital

Reviews 4

EM

EmmaJ S

I delivered my third child at Doylestown Hospital in 2012. My infant is almost a year and it still pains me to think about how a situation with my infant in the NICU was handled- Im finally ready to share it. Im also a doctor, making it all the more of a tough pill to swallow! I hope other expectant mothers thinking about delivering at DH come across this. First, my labor and delivery experience was EXCELLENT- great docs and great nurses. There werent too many other deliveries that day, so it was pretty quiet with many nurses playing on their phones or computers at the nursing desk. Having worked in other hospitals, I would not call this busy. So, my daughter was healthy and happy and everyone was pleased. A few hours after delivery she was placed in the newborn nursery, a nurse apparently noticed she had a few episodes of apnea, ie, not breathing. They immediately whisked her to NICU and started her on heavy duty IV antibiotics in case of an infection. I found out later that day and was fine with the plan. Over the next few days, she had an infection workup and all was negative. I spent as much time in the NICU as possible as I was nursing and wanted to get off to a good start. They offered her pacifiers even though I was NOT OK with that, I wasnt asked. Exactly around 48 hours post- delivery, although my newborn was just about to have a lumbar puncture, they wanted me OUT of my room. I was to be discharged but baby was staying indefinitely. Talk about bad timing and not being compassionate!!! Of course I broke down in tears. Luckily, they decided for ONE night only (even though there were plenty of open patient rooms I saw that night), I could stay in an empty room, but I was not allowed visitors and I would not get any food. Fine I said. The next day, a Monday, I had to leave the floor, but I could visit my child in the NICU all day and night if I wanted. However, they refused to provide me with a room to stay even though my kid was still getting IV antibiotics. The NICU nurses did provide great care to my infant, but they are a bit cold when it comes to moms. Dont they know we are a team I thought? They DO have a room called the NESTING ROOM where one mom can stay, but they dont like to offer it to anyone, even a physician. For THREE nights, my kid was the ONLY BABY IN THE NICU, and not ONE NURSE offered the room to me. SO, living 15 min away and having just given birth, I had to come back about 3 times in the middle of the night and RUN up to feed her, or they would give her a bottle. When my husband and I got fed up, we called the CEO of the hospital and he agreed that I should be able to stay with my baby. The head nurse apologized, albeit half heartedly and let me stay in the nesting room for ONE night before she was discharged. Too little too late! WE also argued to have our baby get only 7 days of antibiotics rather than the 10 days they wanted her to get. And I spent 2 months reversing the bad nursing habits that started there. Health wise...she was fine as soon as she left!!! Before having a baby here, ask if their policy has changed regarding letting nursing moms stay with their baby at night. My sister had this situation in Maryland recently, and they put mom and baby together all night with food! Again, I am writing this as a mom and a doctor. DH needs more training on how to be compassionate. I even asked one nurse if I could crash in the empty waiting room in order to not leave my child. She told me security would come and take me away. What! And that is how they treat physicians. I would never have another baby here because of this experience. It still boils my blood!

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KR

Kristin Bartell-Curtiss

I had my second daughter at DH via emergency c-section last month. The experience was very positive re: staff, cleanliness/privacy of the room, availability and assortment of meals. Care was excellent. Something else I really appreciated was complete lack of pressure from nursing staff to breastfeed. For many reasons, SO and I decided that formula was best and I never met any resistance about this, which is very different from the experience I had with my first child at a different hospital in which I was practically forced into a breast pump despite my clearly stated intentions. My daughter was premature and stayed in the NICU for about a week and half. The nurses were completely wonderful and informative. Their level of knowledge and collective experience was evident in their treatment of my child and instruction given to us from start to finish. Just wanted to comment on the review below that claims NICU staff were not accommodating. I was d/cd after four nights and yes, that meant I had to visit my baby in the hospital like every other parent with a baby in the NICU, also while recovering from a c-section. I dont understand why anyone would expect special treatment, especially to be put up in a room, whether it be for one night or 10 nights. Babies with any special care needs should be in the NICU where the staff can monitor the child in a sanitary, closed environment and not down the hall in another room for Moms or Dads convenience. In my opinion, this entitled attitude is the problem, not the hospitals policies.

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A Private User

I had my baby at Doylestown Hospital in April of 2011. I was so impressed with the staff and facilities. First of all, I opted to have a natural birth and asked to stick to my birth plan. The doctors and nurses were extremely respectful of my wishes and did not offer any drugs during the birthing process. After having my baby they not only respected that I wished to breast feed and not have my daughter offered any pacifiers or bottles - but their staff of lactation consultants were second to none. They were amazing and so helpful. If you are looking for natural birth and amazing breast feeding support this is the hospital to go to. The staff of nurses were the nicest around and amazingly helpful. I cant share my graditude for them enough. As a bonus, the food was pretty good!! And even the cafeteria staff were amazingly friendly and helpful. I would recommend Doylestown Hospital to any soon to be mother bc they made my experience the best it could possibly be!

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Andrew Guerrero

Went here for an ER visit. What a terrible place. Doctor R#@$i didnt do her job in treating my wifes pain. Very ignorant, unpolite. Unprofessional behavior.. Treated us like we were stupid and uneducated. She didnt explain why she wasnt treating the pain instead pulled out a piece of paper saying why she couldnt treat the pain. Stuck my wife and I with a $1700 bill for SERVICES she didnt provide. Because of the negligence and unprofessional services witnessed here we will never go back.. SUBURBAN HOSPITAL IS WORSE BUT AT LEAST THEY TREAT YOU BETTER. Thats two horrible experiences. First with the young Asian Dr B3& and now with R@$!. Thank u for nothing Doylestown. . All her symptons came back. we thought our third time should be a better experience..nah.

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