Campus Eye Center

2108 Harrisburg Pike # 100, Lancaster, PA 17601, USA

Category:	Optometrist
Address:	2108 Harrisburg Pike # 100, Lancaster, PA 17601, USA
Phone:	+1 717-544-3900
Site:	campuseyectr.com
Rating:	2.3

Location

Photos 1

Reviews 13

Caroline Gillott

Campus Eye Center was not our initial choice for our daughters eye care but her original doctor retired and we had no choice but to switch to someone else. Dr. Klombers came HIGHLY recommended to us by numerous people. I can not tell you how many people have said "hes the best around". I do believe this...however, my complaint isnt necessarily with him as a person or with him as a doctor. My complaint is with the practice as a whole. Unfortunately, I can not rate them much above 2 stars. If I could I would give them 2.5 stars. I just cant give them 3. Heres where it goes down hill" 1. Receptionists never smile-- they always appear "busy" and when they do get to you they have very little to say, and when they do speak, its monotone and not very inviting. However, when they are speaking to other employees, I witnessed lots of joking and laughter. 2. Environment is...cold. And I dont mean in temperature. Its extremely quiet (to some this would be nice). But seriously, its strangely quiet. Like a morgue. People seem to be on pins and needles. I almost feel like I am required to whisper. This kind of environment is not inviting and not conducive to children. Think about that--Im seeing a PEDIATRIC opthamologist. I was once asked to keep my kids quiet when they were simply using "indoor voices". I almost didnt go back. Yes- they have a kids toy room-this is awesome. This definitely sets them apart from other practices. However there is a sign in the play room that says please play quietly. 3. The nurses or assistants who take you back before you see the doctor are always in a rush. They walk waaaaaaaaaay ahead of me and turn the corner way before I do. Im walking with kids. kids have small feet. I can only walk as fast as they do. Slow down please. Have a conversation with me as we walk to ensure that we are walking at the same pace. Oh wait, cant talk. See what Im saying? I will continue to go to the practice because I do believe that Dr. Klombers is a great physician and surgeon. We have only been to routine appointments and fortunately (for my daughters sake) have had no need for a repeat surgery. So he has never operated on our daughter. But, due to the high recommendations, I would totally trust him. If you can get past the "coldness" of the office and if you can get in tune with the whisper voice, this place is for you!

Robert Long

We moved to Lititz from York where we had eye doctors. For five years weve been traveling back there for our appointments. We finally decided it was time to find an eye doctor here in the Lancaster area. Why didnt we do this before? We are SO VERY pleased with our experience at Campus Eye Center. Everyone from check-in to doctors have been considerate and professional. We both have had Dr Williams. What an exceptionally professional, kind person. He explains things in terms one can understand & most importantly he "listens"!! Great job Campus Eye Center!!!!

S N Balani

I was kept waiting for two hours for an appointment, during which they conducted two tests lasting about 5 minutes each. After asking numerous times about the status of my consult, with no response, I left! Two weeks later I got a bill for the entire consult, with no apologies!! This is one of the worst levels of service I have ever seen

Neena Sisson

They saw my daughter for an emergency visit while we were on vacation. They fit us in, we waited hardly at all and they were so nice!! Doctor took his time, answered all our questions and even gave. Us samples so we didnt have to pay for a prescription! Wish we had them in Florida where we live!!!

Adam Chamberland

My 2 year old daughter was having issues with one of her eyes and Dr. Klombers was fantastic. His approach to pediatric diagnosis and care was outstanding. In speaking to friends/others who have had similar experiences, it is safe to say he the best choice around for pediatric eye care needs.

Kimberley Starr

LOVE LOVE LOVE the doctors and staff at Campus Eye Center! Got me in the same day. No wait. Carefully assessed the situation and sent me home. Great bedside manner!

carolyn martin

I had lots of questions. They were very patient and thorough in answering them. As usual very positive experience

michael horst

On time office visit. Friendly staff. They went out of their way to service me.

george gordon

Very nice people and Dr. William especially nice doctor.

Don Beck

The appointment was on time and no delay in examinations

Alix Sable

very courteous and prompt

Barb Haas

Good follow up, as usual.