Category: | Hospital |
Address: | 2301 S Broad St, Philadelphia, PA 19148, USA |
Phone: | +1 215-952-9000 |
Site: | hospitals.jefferson.edu |
Rating: | 2.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Rad Wise
I came in Friday night to get stitches and waited for four hours before anyone acknowledged me. I watched other people with even worse conditions sit in the waiting room in crucial pain. When I finally got in the back I watched the entire staff play on their phones and walk around doing absolutely nothing besides going on/getting off of breaks instead of HELPING patients in any possible way. If all these people were/are waiting for hours on end, then we go to the back and there is NO running around or emergency-like behaviors from the staff, then it is safe to say that they are ALL lazy (except for our nurse Dana Perfetti who FINALLY could help us) and do not care about the well-beings of the patients who have no choice but to come to this shithole. Being busy is one thing, but being busy, unhelpful, and unprofessional is something else! No one had any sense of urgency at all. I have never witnessed anything like this in my life. I really wonder who is managing this place. Whoever oversees this emergency department needs to be replaced asap!!! I have never taken the time to write a negative feedback or any feedback at all in my life. This was necessary. Something seriously needs to be done. If you are reading this, do not ever go to this emergency department in hopes of receiving emergency aide; you will not get it here!!! Perfetti was great though; the hospital is just severely understaffed and unequipped to even be OPEN and LISTED online, gps, etc. as "emergency room."
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Truong Le
Worse hospital i ever went to. The nurses AND doctor are lazy!!! The dr and seem to gossip more than trying to help the patient. I Came here to the er room with my uncle didnt waited too long to be called in but they sure did took forever for them to actually come check out my uncle. About 6 different nurse AND doctor come in and out every 30 mins apart to check him out. They said his ear have an infection but when you asked question the dr seem not to know anything. The dr didnt seem to try to discover the problem all he didnt want do a small check up and say you have this and gave him some medicine wishing for it to self heal. My uncle asked for pain medicine and the nurse took about 1 whole hr to bring the medicine. The whole time instead of bringing the medcine for my uncle they sat at the desk and chat. My uncle didnt believe it was an ear infection so he went to another hospital and come to find out he have stone in his gland where the spit travel through and he need surgery done for that.
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Melanie Scuderi
HORRIBLE!! I will avoid at all costs. I dont care if its an emergency. They are ignorant and under-educated people. When my Grandmother had Alzheimers and cancer, she was not treated with respect and care. The brain dead nurses (or not nurses) gossiped and laughed at her. My Grandmother may have had Alzheimers, but these people had something far worse going on in their brain. I had to go up there to watch my dying Grandmother during lunch because one woman said she wanted to “shove food down her throat”. She tried to smile in my face. Another time I went to the ER and a woman was coughing up blood and nobody did anything about it or even batted an eye! Her husband called out for help and they turned their heads until he yelled at them for like the 10th time. They keep you there as long as possible for the smallest things. They dont care about you, they care about money. This hospital needs a makeover and properly trained PROFESSIONAL employees, not trash.
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Amanda Hopkins
This was by far the worst ER experience Ive ever had. I was basically left alone in a series of uncomfortable rooms for four hours, during which time no one listened to anything i said apparently, since they randomly discharged me with no solution and a perscription for a low dose version of something i already take twice a day! It wasnt even busy. Staff wandered by loudly chit chatting and laughing about inappropriate personal discussions. Tge only helpful or kind people there were tge security guards and tge insurance lady (who told me i should have gone to a real hospital). At another ER I once had to share a cubicle with a man who died of an overdose in front of me - i still received better care there. I should add there were also potential HIPAA violations, i overheard way more PHI of other patients than i should have been able to.
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Milena Ilic
I was in emergency last night Feb 27, 2017, Monday and this is now 3rd time I was there in last 15 years. The doctor and nurses are so wonderful and caring and gentle. This is one of my favorite hospitals, even though of course no one really likes to go to Hospital. But the care That these people give is better then other places. This is only my personal experience. I only wish that everyone would have a good experience in this hospital. The staff is pleasant and they really do take good care of people. All of my stays there were same way. I cant say anything bad about this place. My room was clean and not too cold, they broughtt me water pillows blankets Took me gently to bathroom and helped me with anything i needed with a smile and caring heart! This is the way it should be everywhere. When today I feel much better.
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shandra keo
The two nurses in the emergency department; one name Eric and another women who had an attitude that drew my grandfathers blood after 2 attempts of placing a I.V. Was fishing for the vein for blood After I told them to pull it out they kept pushing it in while my grandfather was in pain and his expression clearly shows how much it hurt him. I am furious with this team. I am a phlebotomist and I understand how important it is to retrieve lab work but not if a patient looks like he is more in agony. Pull it out and try again!!! This is not patient care; nor in the patients best interest. It makes him more mad and not want to come here to get his health check but wants to walk out even with the medical issues he currently has ..
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Kelly Metzler
Worst hospital . 3 surgeries had to wait 5 hours both times for a scheduled surgery. Couldnt just do a shoulder surgery made him get a antibiotic disc pot in,, no joint.. N antibiotic pump. Messed up 2nd surgery supposed to put a temporary shoulder joint in. (Outpatient mind you) N told hell have to go to another hospital and couldnt even get the tenor shoulder put In. Its the waiting and awful service thats definitely their fault.??? On the DR. May not get use of his shoulder back. And pay for parking off your admitted?? Wth
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Pamela Tudor
No one was there to register us when we came in for a hand procedure. It was like a ghost town. Really creepy. We had to wait a while for someone to appear to start the process. When we got upstairs it was busier and more populated. In the end, there were plenty of nurses and docs around, all quite pleasant. The first experience however was so unnerving that I would not want to return to this hospital.
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tangerine kitten
Theres a particular male security guard who works there who leers at young women that enter and leave the facility. I had just left here not too long ago and he harassed me untill I gathered my belongings and left. I would like to feel comfortable at the emergency room AND in the waiting room. I dont think they are paying him extra to openly objectify and disrespect young women.