Phoenixville Hospital

Reviews 4

FI

First Last

In 2011 I experienced an allergic reaction to almonds. I ate half a bag on an empty stomach, unaware that I had a mild allergy towards them. 10 minutes after I stopped eating my eyes started to itch along with my skin. Then my heart started to beat faster. My body started to get tighter. I felt my throat start to get tight. After 20 minutes I realized I might be having an allergic reaction. I never had one before. It was only getting worse by the minute. So I drive 10 minutes over the phoenixville hospital. My skin has started to boil and hive. I can still breathe decent but everything is tight and my heart is racing. I walk in and say I dont know whats wrong I think Im having an allergic reaction. The front desk lady says okay. I soon get called into a room. They treat me like Im a crack head because its 2 am and I looked crazy because my skin is all swelled and boiled. My eyes are sunk in too. They do blood work because they dont believe me when I said I dont do drugs. 30 minutes later they believe me and the doctor tells the male nurse to give me .3mg of epinephrin. The male nurse comes back and trys to stick his needle into my IV. I say "hey what are you doing is that the adrenaline?" I know he is not supposed to stick it in my IV. Its supposed to go into muscle for allergic reactions. So he jams it in and pushes the whole amount of fluid into my arms IV. Wow worst experience in my life. My arm went cold and then instant pain. My chest tightened, I couldnt breathe or move. Then immense pressure in my skill and I could feel my brain shrink. My whole body was in the most intense pain within 12 seconds. I couldnt speak or say anything. After 30 seconds my whole body began to shake and basically go into seizure for about a minute. I could move anything or do anything with my own control. I had no thoughts. I couldnt even think that I was maybe dying. I just watched as my torso arm and legs flapped around on the hospital bed. After about 1 and half a female nurse came running nurse and asked the male nurse what happened. I eventually stopped shaking. I couldnt speak or move much. I think my heart had stopped for maybe 15 seconds. They hooked up another machine with like 30 sensors all over my body. I lay there for another 5 minutes. The head doctor comes back down. He asks the male nurse what happened. The doctor takes the male nurse out of the room and I think he yells at him. The doctor then takes care of me. Gave me lots of saline, the proper muscle injections for the allergy and benadryl by IV. I soon pass out from the benadryl and horrifying realization of what all just happened. I ask the doctor after I wake up " Could I have died". His only response was "its a good thing youre young and healhy". I still got charged $112 through my insurance for the hospital trying to kill me. So I got that going for me, which is nice.

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MA

mark young

didnt like a thing, my fiancé suffers from chronic migraines that became very severe almost a year ago it got to the point her right side was numb she couldnt stop crying and kept losing her vision we went to the er at that point because there can be many severe medical issues that could have been doing this. Once there we were put into a room with two crying children across the hall and a room over where we sat for 5 hours without any real doctor or nurse interaction, the er did not look that full to me since I kept checking the halls wondering now when we would get the help we came there for. I do not feel that we were taken seriously or treated fairly at all, with all that was going on to her and the amount of pain she was in minimal tests were done and when they finally gave her 3 injections by a nurse who was unnecessarily rough, and left a huge bruise where given the shots, when we asked what they were giving her we were simply told for some reason the three types of medication fix migraines (which it didnt) and no other information on them even when we left we recieved no paper work explaining what they had done. And we were just told to go home because there was nothing else they could do. Now after months of trying different medications she has started to receive botox treatments and is getting finally some relief from the pain after having it nearly everyday since it began. But the bottom line is for the seriousness and amount of pain she was in when I brought her in she did not receive the proper tests for the problems that could have been really going on. We both work for the government with no criminal background but are both heavily tattooed and were sure that probably at least part of the neglect we received there. Very poor er staff more concerned with what they see rather than doing real tests, work and help ALL their patients, and it only took three bills for them to finally use her insurance and stop trying to charge her the full amount. Ive been to a number of hospitals since childhood and have never seen such poor treatment.

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JE

Jerri Struk

My mom was in the hospital for heart surgery - she was deemed a good candidate and advised that it would add years to her life. The surgery was successful, but what happened afterwards was not only a travesty, but arrogance and negligence resulted in her death. It is not uncommon to develop afib after heart surgery. She was prescribed Amiodarone as an off-label solution to her afib based on protocol as it was said. Her age, condition, or situation were not taken into account, nor was the patient or the family advised of this drug, so when symptoms began to arise, no one knew was able to trace them back to this drug. Symptoms such as swelling, a nagging cough, weakness, coughing up blood, numbness, and that crackling in the lungs heard over and over by the respiratory therapist - that crackling that was to lead to her death from Amiodarone-induced lung toxicity. One of the nurses advised that moms weakness was due to her being older; the prescribing cardiologist advised that it was due to my mom being an anxious person. I too would be anxious if no one listened to me. Another cardiologist finally realized the problem and immediately took her off of Amiodarone, but the damage was done. She was transferred to Temple University Hospital in an attempt to save her life. She died three days before her birthday, a week before Christmas - she suffocated to death because her lungs crystalized due to Amiodarone. The years of life were cut short to two agonizing months. I would not recommend this hospital nor its staff to anyone with anything beyond a broken leg. Buyer beware.

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SI

Sierra Whitfield

I am disgusted with the care and cleanliness of the ICU. I can not note on all of the nurses but the nurse that was taking care of my grandfather was unpleasant . She sat at the desk talking all night, I asked for a blanket and it seemed to be an inconvenience for her. After she came in she just threw it on him , I politely said thank you and she did not reply. His legs were swollen so bad that his socks were making a mark on his legs and left a black and blue mark. For being bed bound for a few days you would think he would have a leg compression machines or socks on. I decided to ask the nurse out of curiosity and also to let her know about the sock issue , thankfully I came across another nurse who was not taking care of my grandfather . She was very nice and understanding and was surprised that he did not have at least compression socks on , she was very willing to look into it which made me feel a slight bit better about a loved one staying in the ICU. To add on a respiratory specialist came in to give a treatment, she was handling a mask that was to be placed on his face, she did not have much bed side manor and she did not wash her hands. I understand all nurses have bad days , it is only human . But you shouldnt let it reflect upon how you treat your patients and their family .

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